<div dir="ltr"><div>Keith, Kenneth, Russell, et al.,<br><br></div><div>We are dealing with VoiceOver Mac. I've had the opportunity over the last
week to do some more digging with regard to this accessibility issue.
It appears that the discussion board function in D2L is
essentially inaccessible in Safari when using VoiceOver. We found that
was
it nearly impossible to navigate into the edit text area, and even when
students were able to do so with assistance, VoiceOver would not read
words out loud as they were typed.<br><br></div>I'm tentatively
concluding that this is a VoiceOver/Safari issue since we
were able to navigate through the discussion board functions easily using
JAWS on a separate computer. Unfortunately, this is still a big issue since many of our students use Macintosh computers.<br><br>I'm looking into ChromeVox as a possible alternative--I
haven't had a chance yet to take it out for a spin. I'm not currently
aware of any other open source screen reading
software that works with the most recent Mac operating system.<br><br>Thank you for any recommendations!<br><br><b><font size="1">Michele Joy Bromley</font></b><div><font size="1">Inclusive Technology Coordinator</font></div>
<div><font size="1">Disability Resource Center<br></font></div><div><font size="1">Portland State University</font></div><div><font size="1"><br>Office: 116A SMSU</font></div><div><font size="1">Phone: (503) 725-8395 </font></div>
<div><font size="1">Fax: (503) 725-4103</font></div><div><font size="1">Email: <a href="mailto:michele.bromley@pdx.edu" target="_blank">michele.bromley@pdx.edu</a></font><br></div><div><span></span><span></span><font size="1">Website: <a href="http://www.pdx.edu/drc/adaptive-technology" target="_blank">www.pdx.edu/drc</a></font><br>
</div><font size="1">Facebook: <a href="http://www.facebook.com/pdxdrc" target="_blank">www.facebook.com/pdxdrc</a></font><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Jul 22, 2014 at 12:01 PM, <span dir="ltr"><<a href="mailto:athen-list-request@mailman13.u.washington.edu" target="_blank">athen-list-request@mailman13.u.washington.edu</a>></span> wrote:<br>
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Today's Topics:<br>
<br>
1. Re: D2L/VoiceOver Incompatibility (Petri, Kenneth)<br>
2. Re: D2L/VoiceOver Incompatibility (Russell Solowoniuk)<br>
3. MathType/MathML questions (Susan Kelmer)<br>
4. Re: MathType/MathML questions (Emma Cliffe)<br>
5. Re: MathType/MathML questions (Emma Cliffe)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Mon, 21 Jul 2014 22:34:46 +0000<br>
From: "Petri, Kenneth" <<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a>><br>
To: Access Technology Higher Education Network<br>
<<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
Subject: Re: [Athen] D2L/VoiceOver Incompatibility<br>
Message-ID:<br>
<<a href="mailto:D70BE03EA74F81468EAA4F5320EB7A51746CAF84@CIO-TNC-D2MBX04.osuad.osu.edu">D70BE03EA74F81468EAA4F5320EB7A51746CAF84@CIO-TNC-D2MBX04.osuad.osu.edu</a>><br>
<br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Michelle,<br>
<br>
I would definitely contact D2L directly with any specific issues. They have staff dedicated to accessibility.<br>
<br>
OSU runs D2L and I have been involved in helping improve its accessibility over the years. If you can tell me where the student is having issues, I can verify and post an email to the D2L accessibility interest group list ? maybe it should be doing more to verify accessibility on VoiceOver?<br>
<br>
As Keith mentioned, it is necessary to know if this is VO Mac or on iOS. In my experience, VO on the Mac is not a terribly good screen reader when using complex web applications. On iOS the implementation is much better (though very different, as well).<br>
<br>
But in any case, I?m pretty sure the D2L community would be interested in your student?s experience.<br>
<br>
Best,<br>
ken<br>
<br>
[The Ohio State University]<br>
Ken Petri, Program Director<br>
Web Accessibility Center, ADA Coordinator's Office and Office for Disability Services<br>
102D Pomerene Hall | 1760 Neil Ave. Columbus, OH 43210<br>
<a href="tel:614-292-1760" value="+16142921760">614-292-1760</a> Office | <a href="tel:614-218-1499" value="+16142181499">614-218-1499</a> Mobile | <a href="tel:614-292-4190" value="+16142924190">614-292-4190</a> Fax<br>
<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a><mailto:<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a>> | <a href="http://wac.osu.edu" target="_blank">wac.osu.edu</a><<a href="http://wac.osu.edu" target="_blank">http://wac.osu.edu</a>><br>
<br>
From: athen-list [mailto:<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">athen-list-bounces@mailman13.u.washington.edu</a>] On Behalf Of Michele Bromley<br>
Sent: Monday, July 14, 2014 12:50 PM<br>
To: <a href="mailto:DSSHE-L@listserv.buffalo.edu">DSSHE-L@listserv.buffalo.edu</a>; <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br>
Subject: [Athen] D2L/VoiceOver Incompatibility<br>
<br>
Hello all,<br>
I'm curious to hear from other schools who are using D2L as a learning management system. We have a blind student who has been having some serious navigation issues with D2L in Safari. VoiceOver is simply not working in some cases. VoiceOver appears to work well with other websites in Safari, so this seems to be a D2L issue.<br>
Has anyone else encountered this problem? Thank you for any recommendations!<br>
<br>
Michele Joy Bromley<br>
Inclusive Technology Coordinator<br>
Disability Resource Center<br>
Portland State University<br>
<br>
Office: 116A SMSU<br>
Phone: <a href="tel:%28503%29%20725-8395" value="+15037258395">(503) 725-8395</a><br>
Fax: <a href="tel:%28503%29%20725-4103" value="+15037254103">(503) 725-4103</a><br>
Email: <a href="mailto:michele.bromley@pdx.edu">michele.bromley@pdx.edu</a><mailto:<a href="mailto:michele.bromley@pdx.edu">michele.bromley@pdx.edu</a>><br>
Website: <a href="http://www.pdx.edu/drc" target="_blank">www.pdx.edu/drc</a><<a href="http://www.pdx.edu/drc/adaptive-technology" target="_blank">http://www.pdx.edu/drc/adaptive-technology</a>><br>
Facebook: <a href="http://www.facebook.com/pdxdrc" target="_blank">www.facebook.com/pdxdrc</a><<a href="http://www.facebook.com/pdxdrc" target="_blank">http://www.facebook.com/pdxdrc</a>><br>
<br>
<br>
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<br>
Message: 2<br>
Date: Mon, 21 Jul 2014 16:53:38 -0600<br>
From: "Russell Solowoniuk" <<a href="mailto:SolowoniukR@macewan.ca">SolowoniukR@macewan.ca</a>><br>
To: "Access Technology Higher Education Network"<br>
<<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
Subject: Re: [Athen] D2L/VoiceOver Incompatibility<br>
Message-ID: <<a href="mailto:53CD4592020000EC00031EEB@gatedom2vs.macewan.ca">53CD4592020000EC00031EEB@gatedom2vs.macewan.ca</a>><br>
Content-Type: text/plain; charset=ISO-8859-15<br>
<br>
Hi Michelle,<br>
<br>
Something you could try is to change the user agent that Safari uses.<br>
To do this you need to go into Safari preferences, choose the "Advanced"<br>
tab, and check the choice to "Show Develop menu in Menubar". Then, on<br>
the menubar, choose Develop, User Agent, and you will see a list of<br>
various user agents, for example, Internet Explorer 8, 9, or 10,<br>
Firefox, Google Chrome, Safari IOS 7 for iPhone, etc. Try experimenting<br>
with different user agents when in the D2L environment and see if any of<br>
them work better.<br>
<br>
Hope this helps,<br>
<br>
Russell<br>
<br>
Russell Solowoniuk<br>
AT Educational Assistant, Services to Students with Disabilities<br>
MacEwan University<br>
7-198 D4, 10700-104 Ave.<br>
Edmonton, AB T5J 4S2<br>
E: <a href="mailto:solowoniukr@macewan.ca">solowoniukr@macewan.ca</a><br>
T: <a href="tel:780-497-5826" value="+17804975826">780-497-5826</a><br>
F: <a href="tel:780-497-4018" value="+17804974018">780-497-4018</a><br>
<a href="http://macewan.ca" target="_blank">macewan.ca</a><br>
This communication is intended for the use of the recipient to whom it<br>
is addressed and may contain confidential, personal, and/or privileged<br>
information. Please contact me immediately if you are not the intended<br>
recipient of this communication, and do not copy, distribute, or take<br>
action relying on it. Any communication received in error, or<br>
subsequent reply, should be deleted or destroyed.<br>
Please consider the environment before printing this email.<br>
<br>
<br>
>>> "Petri, Kenneth" <<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a>> 7/21/2014 4:34 PM >>><br>
Michelle,<br>
<br>
I would definitely contact D2L directly with any specific issues. They<br>
have staff dedicated to accessibility.<br>
<br>
OSU runs D2L and I have been involved in helping improve its<br>
accessibility over the years. If you can tell me where the student is<br>
having issues, I can verify and post an email to the D2L accessibility<br>
interest group list * maybe it should be doing more to verify<br>
accessibility on VoiceOver?<br>
<br>
As Keith mentioned, it is necessary to know if this is VO Mac or on<br>
iOS. In my experience, VO on the Mac is not a terribly good screen<br>
reader when using complex web applications. On iOS the implementation is<br>
much better (though very different, as well).<br>
<br>
But in any case, I*m pretty sure the D2L community would be<br>
interested in your student*s experience.<br>
<br>
Best,<br>
ken<br>
<br>
[The Ohio State University]<br>
Ken Petri, Program Director<br>
Web Accessibility Center, ADA Coordinator's Office and Office for<br>
Disability Services<br>
102D Pomerene Hall | 1760 Neil Ave. Columbus, OH 43210<br>
<a href="tel:614-292-1760" value="+16142921760">614-292-1760</a> Office | <a href="tel:614-218-1499" value="+16142181499">614-218-1499</a> Mobile | <a href="tel:614-292-4190" value="+16142924190">614-292-4190</a> Fax<br>
<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a><mailto:<a href="mailto:petri.1@osu.edu">petri.1@osu.edu</a>> |<br>
<a href="http://wac.osu.edu" target="_blank">wac.osu.edu</a><<a href="http://wac.osu.edu" target="_blank">http://wac.osu.edu</a>><br>
<br>
From: athen-list [mailto:<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">athen-list-bounces@mailman13.u.washington.edu</a>]<br>
On Behalf Of Michele Bromley<br>
Sent: Monday, July 14, 2014 12:50 PM<br>
To: <a href="mailto:DSSHE-L@listserv.buffalo.edu">DSSHE-L@listserv.buffalo.edu</a>; <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br>
Subject: [Athen] D2L/VoiceOver Incompatibility<br>
<br>
Hello all,<br>
I'm curious to hear from other schools who are using D2L as a learning<br>
management system. We have a blind student who has been having some<br>
serious navigation issues with D2L in Safari. VoiceOver is simply not<br>
working in some cases. VoiceOver appears to work well with other<br>
websites in Safari, so this seems to be a D2L issue.<br>
Has anyone else encountered this problem? Thank you for any<br>
recommendations!<br>
<br>
Michele Joy Bromley<br>
Inclusive Technology Coordinator<br>
Disability Resource Center<br>
Portland State University<br>
<br>
Office: 116A SMSU<br>
Phone: <a href="tel:%28503%29%20725-8395" value="+15037258395">(503) 725-8395</a><br>
Fax: <a href="tel:%28503%29%20725-4103" value="+15037254103">(503) 725-4103</a><br>
Email: <a href="mailto:michele.bromley@pdx.edu">michele.bromley@pdx.edu</a><mailto:<a href="mailto:michele.bromley@pdx.edu">michele.bromley@pdx.edu</a>><br>
Website: <a href="http://www.pdx.edu/drc" target="_blank">www.pdx.edu/drc</a><<a href="http://www.pdx.edu/drc/adaptive-technology" target="_blank">http://www.pdx.edu/drc/adaptive-technology</a>><br>
Facebook: <a href="http://www.facebook.com/pdxdrc" target="_blank">www.facebook.com/pdxdrc</a><<a href="http://www.facebook.com/pdxdrc" target="_blank">http://www.facebook.com/pdxdrc</a>><br>
<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 3<br>
Date: Tue, 22 Jul 2014 09:38:17 -0600<br>
From: Susan Kelmer <Susan.Kelmer@Colorado.EDU><br>
To: "<a href="mailto:dsshe-l@listserv.buffalo.edu">dsshe-l@listserv.buffalo.edu</a>" <<a href="mailto:dsshe-l@listserv.buffalo.edu">dsshe-l@listserv.buffalo.edu</a>>,<br>
"Access Technology Higher Education Network<br>
(<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>)" <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
Subject: [Athen] MathType/MathML questions<br>
Message-ID:<br>
<<a href="mailto:3E04A2F7AAD0E345B673D732D9A53807B5CC0EB9A7@EXC3.ad.colorado.edu">3E04A2F7AAD0E345B673D732D9A53807B5CC0EB9A7@EXC3.ad.colorado.edu</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
We are getting a lot of requests for math of late, and this has not been our strong point in production. So, we're still in a bit of a learning mode. We've discovered a few things, and need some help.<br>
<br>
When converting to MathPage after editing our Word document using MathType, we are finding two problems:<br>
<br>
a. We put page number in the header section of word documents as a matter of routine. The page numbers disappear in the finalized document, and we're not sure why.<br>
<br>
b. If we have footnotes (we use the footnote function in Word to create them), the output to MathPage fails.<br>
<br>
None of us working on conversions (me or my student staff) are "math people," so we are doing some struggling but making our way through. If someone could help us with these two issues, we'd be grateful!<br>
<br>
Susan Kelmer<br>
Alternate Format Coordinator<br>
Disability Services<br>
University of Colorado<br>
303-735-4836<br>
<br>
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Message: 4<br>
Date: Tue, 22 Jul 2014 17:42:30 +0100<br>
From: Emma Cliffe <<a href="mailto:E.H.Cliffe@bath.ac.uk">E.H.Cliffe@bath.ac.uk</a>><br>
To: <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br>
Subject: Re: [Athen] MathType/MathML questions<br>
Message-ID: <<a href="mailto:53CE9476.4060607@bath.ac.uk">53CE9476.4060607@bath.ac.uk</a>><br>
Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"<br>
<br>
<br>
Dear Susan,<br>
<br>
If I understand it correctly running conversion to MathPage is using<br>
Word's conversion tools for some of the work. This is likely to be the<br>
issue with the page numbers, as far as I am aware Word does not convert<br>
headers or footers when converting to web formats. This was certainly<br>
true in Word 2003 <a href="http://support.microsoft.com/kb/212270" target="_blank">http://support.microsoft.com/kb/212270</a> and I imagine<br>
is still the case as one might ask what a header or footer is intended<br>
to be in this format since the whole document is converted to a single<br>
page - I understand why you want the numbers in this case but you'll<br>
have to include them a different way.<br>
<br>
I am running Word 2010 with MathType 6.9. The footnotes issue is only<br>
occurring in some conversions and I can explain what is happening and a<br>
nasty fix but it looks like a bug. Not sure whose bug though, could be<br>
Word or MathType. Publish to MathPage you have 5 options for MathML in<br>
6.9 (fewer in earlier versions I imagine). Some of these will not<br>
trigger the bug but they may not be the format you want. Some will<br>
trigger the bug.<br>
1. HTML + MathJax: Produces a .htm file with MathJax handling the<br>
rendering of MathML equations. Will not trigger the bug.<br>
2. XHTML + MathJax: Produces a .xht file with MathJax handling the<br>
rendering of MathML equations. Will trigger the bug.<br>
3. XHTML + MathML: Produces a .xht file with native rendering of the<br>
MathML equations. Will trigger the bug.<br>
4. MathPlayer (IE behavior): Produces a .htm file with equations which<br>
will only be rendered by MathPlayer + IE<10. Will not trigger the bug.<br>
5. Multi-browser (UMSS): Produces a .xht file with equations in MathML<br>
using the universal MathML style sheet. Will trigger the bug.<br>
<br>
The bug is that whenever you have a footnote the XML is incorrect and<br>
the bug is only occurring in the xht outputs so it is caused by whatever<br>
is responsible for producing the XML (Word?). E.g. you get:<br>
<p class="MsoFootnoteText"><a href="#_ftnref1"<br>
name="_ftn1" title=""><span class="MsoFootnoteReference"><![if<br>
!supportFootnotes]><span class="MsoFootnoteReference"><span<br>
style='font-size:10.0pt;line-height:115%;font-family:"Calibri","sans-serif";<br>
mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:<br>
minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times<br>
New Roman";<br>
mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-GB;mso-fareast-language:<br>
EN-US;mso-bidi-language:AR-SA'>[1]</span></span><![endif]></span></a> <a<br>
href="<a href="http://www.dessci.com/en/products/mathtype/" target="_blank">http://www.dessci.com/en/products/mathtype/</a>"><a href="http://www.dessci.com/en/products/mathtype/" target="_blank">http://www.dessci.com/en/products/mathtype/</a></a><br>
</p><br>
<br>
The incorrect portions are:<br>
<![if !supportFootnotes]> which should be <!--[if !supportFootnotes]><br>
and<br>
<![endif]> which should be <![endif]--><br>
<br>
The only way for you to fix this, that I am aware, is to open up the<br>
exported source in a suitable editor and hand fix all such errors or to<br>
write a script that does this for you.<br>
<br>
If anyone else has any ideas or comments on the above it would be great<br>
to hear them. If anyone knows for sure whether this is Word or MathType<br>
then we could also report the issue. I will try and follow it up with<br>
some contacts I have who may be able to shed some light but this could<br>
take some time.<br>
<br>
Kind regards,<br>
Emma<br>
<br>
On 22/07/2014 16:38, Susan Kelmer wrote:<br>
><br>
> We are getting a lot of requests for math of late, and this has not<br>
> been our strong point in production. So, we're still in a bit of a<br>
> learning mode. We've discovered a few things, and need some help.<br>
><br>
> When converting to MathPage after editing our Word document using<br>
> MathType, we are finding two problems:<br>
><br>
> a.We put page number in the header section of word documents as a<br>
> matter of routine. The page numbers disappear in the finalized<br>
> document, and we're not sure why.<br>
><br>
> b.If we have footnotes (we use the footnote function in Word to create<br>
> them), the output to MathPage fails.<br>
><br>
> None of us working on conversions (me or my student staff) are "math<br>
> people," so we are doing some struggling but making our way through.<br>
> If someone could help us with these two issues, we'd be grateful!<br>
><br>
> /Susan Kelmer/<br>
><br>
> /Alternate Format Coordinator/<br>
><br>
> /Disability Services/<br>
><br>
> /University of Colorado/<br>
><br>
> /303-735-4836/<br>
><br>
><br>
><br>
> _______________________________________________<br>
> athen-list mailing list<br>
> <a href="mailto:athen-list@mailman13.u.washington.edu">athen-list@mailman13.u.washington.edu</a><br>
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<br>
Message: 5<br>
Date: Tue, 22 Jul 2014 17:51:37 +0100<br>
From: Emma Cliffe <<a href="mailto:E.H.Cliffe@bath.ac.uk">E.H.Cliffe@bath.ac.uk</a>><br>
To: <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br>
Subject: Re: [Athen] MathType/MathML questions<br>
Message-ID: <<a href="mailto:53CE9699.6090109@bath.ac.uk">53CE9699.6090109@bath.ac.uk</a>><br>
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Hi Susan,<br>
<br>
Sorry for a second mail, that fixes the bug but leaves the footnote link<br>
an empty string. You would also need to add something in to (from the<br>
example below):<br>
<a href="#_ftnref1"<br>
name="_ftn1" title=""><span class="MsoFootnoteReference"><br>
e.g<br>
<a href="#_ftnref1"<br>
name="_ftn1" title="">link<span class="MsoFootnoteReference"><br>
so that the footnote link was visible and clickable.<br>
<br>
Kind regards,<br>
Emma<br>
<br>
On 22/07/2014 17:42, Emma Cliffe wrote:<br>
><br>
> Dear Susan,<br>
><br>
> If I understand it correctly running conversion to MathPage is using<br>
> Word's conversion tools for some of the work. This is likely to be the<br>
> issue with the page numbers, as far as I am aware Word does not<br>
> convert headers or footers when converting to web formats. This was<br>
> certainly true in Word 2003 <a href="http://support.microsoft.com/kb/212270" target="_blank">http://support.microsoft.com/kb/212270</a> and<br>
> I imagine is still the case as one might ask what a header or footer<br>
> is intended to be in this format since the whole document is converted<br>
> to a single page - I understand why you want the numbers in this case<br>
> but you'll have to include them a different way.<br>
><br>
> I am running Word 2010 with MathType 6.9. The footnotes issue is only<br>
> occurring in some conversions and I can explain what is happening and<br>
> a nasty fix but it looks like a bug. Not sure whose bug though, could<br>
> be Word or MathType. Publish to MathPage you have 5 options for MathML<br>
> in 6.9 (fewer in earlier versions I imagine). Some of these will not<br>
> trigger the bug but they may not be the format you want. Some will<br>
> trigger the bug.<br>
> 1. HTML + MathJax: Produces a .htm file with MathJax handling the<br>
> rendering of MathML equations. Will not trigger the bug.<br>
> 2. XHTML + MathJax: Produces a .xht file with MathJax handling the<br>
> rendering of MathML equations. Will trigger the bug.<br>
> 3. XHTML + MathML: Produces a .xht file with native rendering of the<br>
> MathML equations. Will trigger the bug.<br>
> 4. MathPlayer (IE behavior): Produces a .htm file with equations which<br>
> will only be rendered by MathPlayer + IE<10. Will not trigger the bug.<br>
> 5. Multi-browser (UMSS): Produces a .xht file with equations in MathML<br>
> using the universal MathML style sheet. Will trigger the bug.<br>
><br>
> The bug is that whenever you have a footnote the XML is incorrect and<br>
> the bug is only occurring in the xht outputs so it is caused by<br>
> whatever is responsible for producing the XML (Word?). E.g. you get:<br>
> <p class="MsoFootnoteText"><a href="#_ftnref1"<br>
> name="_ftn1" title=""><span class="MsoFootnoteReference"><![if<br>
> !supportFootnotes]><span class="MsoFootnoteReference"><span<br>
> style='font-size:10.0pt;line-height:115%;font-family:"Calibri","sans-serif";<br>
> mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:<br>
> minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times<br>
> New Roman";<br>
> mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-GB;mso-fareast-language:<br>
> EN-US;mso-bidi-language:AR-SA'>[1]</span></span><![endif]></span></a> <a<br>
> href="<a href="http://www.dessci.com/en/products/mathtype/" target="_blank">http://www.dessci.com/en/products/mathtype/</a>"><a href="http://www.dessci.com/en/products/mathtype/" target="_blank">http://www.dessci.com/en/products/mathtype/</a></a><br>
> </p><br>
><br>
> The incorrect portions are:<br>
> <![if !supportFootnotes]> which should be <!--[if !supportFootnotes]><br>
> and<br>
> <![endif]> which should be <![endif]--><br>
><br>
> The only way for you to fix this, that I am aware, is to open up the<br>
> exported source in a suitable editor and hand fix all such errors or<br>
> to write a script that does this for you.<br>
><br>
> If anyone else has any ideas or comments on the above it would be<br>
> great to hear them. If anyone knows for sure whether this is Word or<br>
> MathType then we could also report the issue. I will try and follow it<br>
> up with some contacts I have who may be able to shed some light but<br>
> this could take some time.<br>
><br>
> Kind regards,<br>
> Emma<br>
><br>
> On 22/07/2014 16:38, Susan Kelmer wrote:<br>
>><br>
>> We are getting a lot of requests for math of late, and this has not<br>
>> been our strong point in production. So, we're still in a bit of a<br>
>> learning mode. We've discovered a few things, and need some help.<br>
>><br>
>> When converting to MathPage after editing our Word document using<br>
>> MathType, we are finding two problems:<br>
>><br>
>> a.We put page number in the header section of word documents as a<br>
>> matter of routine. The page numbers disappear in the finalized<br>
>> document, and we're not sure why.<br>
>><br>
>> b.If we have footnotes (we use the footnote function in Word to<br>
>> create them), the output to MathPage fails.<br>
>><br>
>> None of us working on conversions (me or my student staff) are "math<br>
>> people," so we are doing some struggling but making our way through.<br>
>> If someone could help us with these two issues, we'd be grateful!<br>
>><br>
>> /Susan Kelmer/<br>
>><br>
>> /Alternate Format Coordinator/<br>
>><br>
>> /Disability Services/<br>
>><br>
>> /University of Colorado/<br>
>><br>
>> /303-735-4836/<br>
>><br>
>><br>
>><br>
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