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</v:background></xml><![endif]--><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Pearson has blamed ATN for the failure, and is getting PDF’s out very slowly. But other publishers aren’t seeming to have trouble with ATN, so I’m not so quick to blame ATN for the issue, especially since Pearson is ALSO being slow in delivering PDF’s that are requested directly through them.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Susan Kelmer<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Alternate Format Access Coordinator<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Disability Services<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>University of Colorado Boulder<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>303-735-4836<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext'> athen-list [mailto:athen-list-bounces@mailman13.u.washington.edu] <b>On Behalf Of </b>Schneider, Karen<br><b>Sent:</b> Thursday, February 19, 2015 12:42 PM<br><b>To:</b> 'athen-list@u.washington.edu'<br><b>Subject:</b> [Athen] difficulty with Pearson pdfs<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I wondered if anyone else is having difficulty accessing Pearson Alternative Textbooks thru either Access Text Network, or thru Pearson directly. I am still waiting for books I requested at start of semester, January 5, 2015. The third party they use to send the download of the book has not gotten to me although they state they have sent it. Trying to solve this problem with my IT department, ATN and Pearson, Wamnet has been involved and ongoing. Just wanted to check in and determine if this is happening elsewhere.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please share/advise as I feel like I’m running in circles.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Karen<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><i><span style='font-size:14.0pt;font-family:"Lucida Calligraphy"'>Karen L. Schneider, MRC, CRC<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Adaptive Equipment Specialist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Sinclair Community College<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>444 West Third Street <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dayton OH 45402<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>(937) 512-2136<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>