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<p class="MsoNormal"><span style="color:#1F497D">We were able to remove the Echo Desktop software and installed the LS Desktop and got everything to work fine. I will have my colleague, Vicki respond to this listserv and explain how she got it working with
the firmware updates and all.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Kamran Rasul, M.Ed<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Director of Assistive Technology<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Columbia Basin College, TD 422<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">2600 N 20th Ave, Pasco, WA 99301<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:krasul@columbiabasin.edu"><span style="color:blue">krasul@columbiabasin.edu</span></a> | 509.543.1448 ext.2048<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> athen-list [mailto:athen-list-bounces@mailman13.u.washington.edu]
<b>On Behalf Of </b>Lisa Brandt<br>
<b>Sent:</b> Thursday, July 02, 2015 1:46 PM<br>
<b>To:</b> Access Technology Higher Education Network<br>
<b>Subject:</b> Re: [Athen] Livescribe desktop software's issues and resolutions...<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">We could not revert, because once a pen is updated to use Echo Desktop, you can no longer use it with LS Desktop. We already had most of our pens
updated before we discovered the issues. Since it would be too complex for us to maintain two sets of pen and loaner laptop configurations, we are using Echo Desktop and living with the problems.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">I'm not sure if it's possible to reflash the pen to an older firmware and use LS Desktop again, but that might be something to look into.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">Lisa<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">On Thu, 02 Jul 2015 13:25:26 -0700, Rasul, Kamran <<a href="mailto:KRasul@columbiabasin.edu">KRasul@columbiabasin.edu</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Lisa, </span>
<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Does your issues persist when you reverted back to Live scribe Desktop software?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Kamran Rasul, M.Ed</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Director of Assistive Technology</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Columbia Basin College, TD 422</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">2600 N 20th Ave, Pasco, WA 99301</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:krasul@columbiabasin.edu">krasul@columbiabasin.edu</a> | 509.543.1448 ext.2048</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> athen-list [<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">mailto:athen-list-bounces@mailman13.u.washington.edu</a>]
<b>On Behalf Of </b>Lisa Brandt<br>
<b>Sent:</b> Thursday, July 02, 2015 9:33 AM<br>
<b>To:</b> Access Technology Higher Education Network<br>
<b>Subject:</b> Re: [Athen] Livescribe desktop software's issues and resolutions...</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">We've seen similar things happen. We've also had trouble with audio: sometimes it will fail to appear in the PDF, either completely, or on certain
pages. And no, we have not found a solution.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">We are actively looking for alternatives to replace Livescribe's functions, since they don't seem to be moving in the right direction in terms
of accessibility, but have not yet found a good substitute.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">Lisa Brandt, PCC Disability Services<br>
Accessibility Technician<br>
Alternate Media Formats Technician<br>
971-722-4366<br>
SY CC 260</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman","serif"">Lisa Brandt, PCC Disability Services<br>
Accessibility Technician<br>
Alternate Media Formats Technician<br>
971-722-4366<br>
SY CC 260<o:p></o:p></span></p>
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