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<div>Hi Colleagues,</div>
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<div>We have recently discovered problems for users of Dragon Naturally Speaking Professional 13 (may also exist for DNS Premium too but haven’t tested yet). If you are a DNS user and your institution uses Duo two factor authentication to access secure websites,
the Dragon browser plug-in has a conflict with Duo and will not load the secure sites unless the plug-in is disabled, rendering Dragon useless. </div>
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<div>We’ve tested this in Windows 7 (32 and 64 bit) as well as Windows 10. It happens with Chrome, Firefox and IE 11. It does not seem to be a problem if using Dragon for Mac with Duo. </div>
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<div>Please let me know if you use Duo and have encountered this problem, or if you have a contact at Nuance that I could escalate this to.</div>
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<div>Thanks</div>
<div>Kathy</div>
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<div>Kathleen Cahill</div>
<div>MIT Assistive Technology Information Center (ATIC)</div>
<div>77 Mass. Ave. 7-143</div>
<div>Cambridge MA 02139</div>
<div>(617) 253-5111</div>
<div>kcahill@mit.edu</div>
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