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<p>Hello All,</p>
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<p>Wanted to spread this news far and wide in the hopes of putting massive pressure on YouTube to fix the issue.</p>
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<p>Short story - YouTube made an update yesterday that broke the ability for captions to be viewed on any embedded videos. As a result they are not showing on videos in our Canvas classrooms (and it's finals week here!), captions are not showing up on all
of our public-facing videos on our college website and elsewhere.</p>
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<p>This is a HUGE accessibility issue. When I checked earlier today, it hadn't made it onto their list of "Known Issues." It's bit tough to reach a human at YouTube but I did send them a note on their "Provide Feedback" link at the bottom of most pages. There
is a bit of chatter on stack overflow.com (as you can see in the message below) but nothing elsewhere that I could find. </p>
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<p>I want to make sure they are aware of the issue, its implications about accessibility and how it should be their #1 priority to fix but I think they need to hear from more a11y's. Can you chime in?</p>
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<p>Thanks in advance,</p>
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<p>Amy</p>
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<span style="font-family:Tahoma,sans-serif; font-size:10pt">Amy Rovner, MPH RD</span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt;"><font face="Tahoma, sans-serif" size="2">Accessible IT Coordinator</font></p>
<p class="MsoNormal" style="font-family: Tahoma; font-size: 13px; margin-bottom: 0.0001pt;">
<span style="font-family:Tahoma,sans-serif; font-size:10pt">eLearning Instructional Designer</span></p>
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<span style="font-size:10pt; font-family:Tahoma,sans-serif">Associate Faculty Nutrition</span></p>
<p class="MsoNormal" style="font-family: Tahoma; font-size: 13px; margin-bottom: 0.0001pt;">
<span style="font-size:10pt; font-family:Tahoma,sans-serif">Shoreline Community College</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> The EDUCAUSE IT Accessibility Constituent Group Listserv <ITACCESS@LISTSERV.EDUCAUSE.EDU> on behalf of Art Morgan <000000147f6d97a2-dmarc-request@LISTSERV.EDUCAUSE.EDU><br>
<b>Sent:</b> Tuesday, June 13, 2017 4:32 PM<br>
<b>To:</b> ITACCESS@LISTSERV.EDUCAUSE.EDU<br>
<b>Subject:</b> Re: [ITACCESS] Missing Captions on Videos in Canvas</font>
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<p>It looks like YouTube re-introduced a bug in their player yesterday, when updating their iframe Player API. See:<br>
</p>
<p><a class="moz-txt-link-freetext" href="https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing" id="LPlnk744115" previewremoved="true">https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing</a></p>
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<a id="LPImageAnchor_14974726033630.652135092539674" href="https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing" target="_blank" style="display: table-cell; text-align: center;"><img id="LPThumbnailImageID_14974726033630.7263015500568883" width="250" height="250" style="display: inline-block; max-width: 250px; max-height: 250px; height: 250px; width: 250px; border-width: 0px; vertical-align: bottom;" src="https://cdn.sstatic.net/Sites/stackoverflow/img/apple-touch-icon@2.png?v=73d79a89bded"></a></div>
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<a id="LPUrlAnchor_14974726033660.6167252901290715" href="https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing" target="_blank" style="text-decoration: none;">Youtube subtitles not showing for
embeded video - even the button is missing</a></div>
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stackoverflow.com</div>
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For all videos with subtitles are missing (even the button) when you embed the video in iframe (directly or by API) The google-example: https://support.google.com/youtube/answer/171780?hl=en If you</div>
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<p>They will probably fix it eventually, but this is one of the hazards of using YouTube; they are constantly changing their APIs, and their developers and QA team don't always have accessibility (or usability) top-of-mind. If it's any consolation, it looks
like this is happening with all YouTube embeds, not just on Canvas, so they are probably hearing a lot of screaming right now from accessibility-minded folks.</p>
<p>No video player is perfect, but if you care about accessibility this is another example of why to use video players that are designed for accessibility, like the
<a href="http://www.automaticsync.com/captionsync/captioning-tools/captionsync-smart-player/">
CaptionSync Smart Player</a>, or the <a href="http://ableplayer.github.io/ableplayer/">
Able Player</a>. <br>
</p>
<p>Art<br>
</p>
<pre class="moz-signature" cols="72">Art Morgan
<a class="moz-txt-link-abbreviated" href="mailto:art@automaticsync.com">art@automaticsync.com</a>
Automatic Sync Technologies
<a class="moz-txt-link-abbreviated" href="http://www.automaticsync.com">www.automaticsync.com</a>
1-877-AST-SYNC
direct: 1-877-278-7962 ext. 717
</pre>
<div class="moz-cite-prefix">On 6/13/17 2:42 PM, Pope, Stephanie wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hello Everyone,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We are having an issue with captions being an option on videos embedded within Canvas. Has anyone heard anything about this issue? All we know is based on a thread in the community about
<a href="https://community.canvaslms.com/thread/8277">Missing Captions</a>. Does anyone have any other information?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks for any information,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="MsoNormal"><span style="">Stephanie Pope</span></p>
<p class="MsoNormal"><span style="">Instructional Media Accessibility Consultant</span></p>
<p class="MsoNormal"><span style="">Universal Design Center</span></p>
<p class="MsoNormal"><i><span style="">Department of Academic Resources and Planning</span></i><span style="font-family:"Times New Roman""></span></p>
<p class="MsoNormal"><span style="">California State University, Northridge</span></p>
<p class="MsoNormal"><span style=""><a href="mailto:stephanie.pope@csun.edu"><span style="color:#0563C1">stephanie.pope@csun.edu</span></a> | 818.677.4430</span></p>
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