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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I recently had a recommendation for this company. I’m glad to hear all sides. Thanks for sharing.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">Leyna Bencomo<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">Assistive Technology Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">Office of Information Technology<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">University of Colorado Colorado Springs<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">1420 Austin Bluffs Parkway, EPC 215<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">Colorado Springs, CO 80918<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">(719) 255-4202 /
<a href="mailto:lbencomo@uccs.edu"><span style="color:#0563C1">lbencomo@uccs.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="http://www.uccs.edu/~it/"><span style="color:#0563C1">http://www.uccs.edu/~it/</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img border="0" width="458" height="54" style="width:4.7708in;height:.5625in" id="Picture_x0020_1" src="cid:image001.png@01D369D8.1106D830" alt="sig logo small"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> athen-list [mailto:athen-list-bounces@mailman13.u.washington.edu]
<b>On Behalf Of </b>Howard Kramer<br>
<b>Sent:</b> Thursday, November 30, 2017 12:13 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> Re: [Athen] Rev captioning<o:p></o:p></span></p>
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<p class="MsoNormal">Thanks Maria.<o:p></o:p></p>
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<p class="MsoNormal">-Howard<o:p></o:p></p>
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<p class="MsoNormal">On Thu, Nov 30, 2017 at 12:09 PM, Maria Ortado <<a href="mailto:mortado@cfcc.edu" target="_blank">mortado@cfcc.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Their sales rep called me and asked questions about the capabilities of our college to provide service for deaf and hard of hearing individuals. What our procedures are, etc. The way he was asking, I assumed
he was a student or a parent of a student. Once he got all the information that he wanted he informed me that he was a rep for Rev and proceeded to detail the services that they offer.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Another person on a different list serv that I belong to said the transcripts they received were full of errors.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">My take from reading the online reviews: The low rate they charge to customers is directly related to the low wages they pay their employees, which is the reason for the errors in the transcripts. This is all
I know about them.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Bradley Hand ITC"">Maria Ortado</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Interpreter Coordinator</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Office: U216</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Cape Fear Community College</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><a href="mailto:mcortado334@mail.cfcc.edu" target="_blank">mortado@cfcc.edu</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Phone:
<a href="tel:(910)%20362-7098" target="_blank">(910) 362-7098</a><br>
NC Relay Service for Video Phone or TTY: Dial 7-1-1<br>
Fax: <a href="tel:(910)%20362-7113" target="_blank">(910) 362-7113</a></span><o:p></o:p></p>
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<p class="MsoNormal">On Thu, Nov 30, 2017 at 1:58 PM, Howard Kramer <<a href="mailto:hkramer@ahead.org" target="_blank">hkramer@ahead.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Thanks Maria. Any details on how they were dishonest?<o:p></o:p></p>
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<p class="MsoNormal">-Howard<o:p></o:p></p>
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<p class="MsoNormal">On Thu, Nov 30, 2017 at 11:48 AM, Maria Ortado <<a href="mailto:mortado@cfcc.edu" target="_blank">mortado@cfcc.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I would be really careful with them. In my one dealing with them they were very dishonest and their online reviews are not good.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Office: U216</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Cape Fear Community College</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><a href="mailto:mcortado334@mail.cfcc.edu" target="_blank">mortado@cfcc.edu</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Phone:
<a href="tel:(910)%20362-7098" target="_blank">(910) 362-7098</a><br>
NC Relay Service for Video Phone or TTY: Dial 7-1-1<br>
Fax: <a href="tel:(910)%20362-7113" target="_blank">(910) 362-7113</a></span><o:p></o:p></p>
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<p class="MsoNormal">On Thu, Nov 30, 2017 at 1:39 PM, Thompson, Rachel <<a href="mailto:rsthompson2@ua.edu" target="_blank">rsthompson2@ua.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Howard,<o:p></o:p></p>
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<p class="MsoNormal">We are revisiting <a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2FRev.com&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=0JCioYrGt5m2LbiJJYL6WaD2Mav2IRttV9qybAU4gJc%3D&reserved=0" target="_blank">
Rev.com</a>'s services right now. Their admin capabilities have expanded since I last used them and the price is unbeatable, as far as I can tell. We need a system with the ability to share a pool of minutes and get analytics across accounts and they are now
able to offer this. I will share our experiences when I get feedback from our campus partners. <o:p></o:p></p>
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<p class="MsoNormal">Rachel<br>
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Dr. Rachel S. Thompson <o:p></o:p></p>
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<p class="MsoNormal">Director, Emerging Technology and Accessibility <o:p></o:p></p>
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<p class="MsoNormal">Office of Information Technology <o:p></o:p></p>
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<p class="MsoNormal">University of Alabama <o:p></o:p></p>
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On Nov 30, 2017, at 12:35 PM, Howard Kramer <<a href="mailto:hkramer@ahead.org" target="_blank">hkramer@ahead.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I think it was Jane Melander and Lesley Blicker who mentioned Rev positively during their captioning pre-con at AHG but I could be wrong about that. It could have been a different company.
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<p class="MsoNormal">Thanks in advance for any help.<o:p></o:p></p>
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<p class="MsoNormal">-Howard<o:p></o:p></p>
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<p class="MsoNormal">Howard Kramer<o:p></o:p></p>
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<p class="MsoNormal">Conference Coordinator<o:p></o:p></p>
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<p class="MsoNormal">Accessing Higher Ground<o:p></o:p></p>
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<p class="MsoNormal"><a href="tel:(303)%20492-8672" target="_blank">303-492-8672</a><o:p></o:p></p>
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<p class="MsoNormal">cell: <a href="tel:(720)%20351-8668" target="_blank">720-351-8668</a><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Join us for the <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Faccessinghigherground.org%2F&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=5TJ%2FyO15RXIaXLt7ABnrgPRFfZ3pIE5QGp%2BttsbENU8%3D&reserved=0" target="_blank"><span style="color:#0563C1">Accessing
Higher Ground</span><span style="color:#0563C1;font-weight:normal"> </span><span style="color:#0563C1">Conference</span></a></b> in Denver, Colorado, Nov 13-17, 2017. Request for proposals will be announced at the beginning of March.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman13.u.washington.edu" target="_blank">athen-list@mailman13.u.washington.edu</a><br>
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athen-list mailing list<br>
<a href="mailto:athen-list@mailman13.u.washington.edu" target="_blank">athen-list@mailman13.u.washington.edu</a><br>
<a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmailman13.u.washington.edu%2Fmailman%2Flistinfo%2Fathen-list&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=XkaK84hew1Mi8pbybf6jlJtUBcdPt1w%2FAYm2RA2Dvho%3D&reserved=0" target="_blank">http://mailman13.u.washington.edu/mailman/listinfo/athen-list</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. (NCGS.Ch.132)<br>
_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman13.u.washington.edu" target="_blank">athen-list@mailman13.u.washington.edu</a><br>
<a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmailman13.u.washington.edu%2Fmailman%2Flistinfo%2Fathen-list&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=XkaK84hew1Mi8pbybf6jlJtUBcdPt1w%2FAYm2RA2Dvho%3D&reserved=0" target="_blank">http://mailman13.u.washington.edu/mailman/listinfo/athen-list</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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<div>
<div>
<div>
<p class="MsoNormal">Howard Kramer<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Conference Coordinator<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Accessing Higher Ground<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><a href="tel:(303)%20492-8672" target="_blank">303-492-8672</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">cell: <a href="tel:(720)%20351-8668" target="_blank">720-351-8668</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Join us for the <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Faccessinghigherground.org%2F&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=5TJ%2FyO15RXIaXLt7ABnrgPRFfZ3pIE5QGp%2BttsbENU8%3D&reserved=0" target="_blank"><span style="color:#0563C1">Accessing
Higher Ground</span><span style="color:#0563C1;font-weight:normal"> </span><span style="color:#0563C1">Conference</span></a></b> in Denver, Colorado, Nov 13-17, 2017. Request for proposals will be announced at the beginning of March.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Complete program information and registration is open for our full line-up of webinars, <b><i><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fwebinars&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=x%2FYlsEIBG5kG9NrstntzgsjTmemQj4%2BXKUHb%2FDOrP4M%3D&reserved=0" target="_blank"><span style="color:#0563C1">AHEADtoYOU!</span></a></i></b><i> </i>And
the <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fat_webinars_15_16&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=rYZ2AlmhRLA8NdLgjfu5Sa86gYxvh17CE%2B2RGmsNnQ0%3D&reserved=0" target="_blank"><span style="color:#0563C1">Technology
Access Series</span></a></b>. Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Not yet a member of AHEAD? <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Fjoin%2Fbecome-a-member&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=pbgAbL3KYM2KnpEwjn2e9UZocWWQLetGv%2FVXpDCuSM8%3D&reserved=0" target="_blank"><span style="color:#0563C1">We
welcome you to join AHEAD now.</span></a></b></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman13.u.washington.edu" target="_blank">athen-list@mailman13.u.washington.edu</a><br>
<a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmailman13.u.washington.edu%2Fmailman%2Flistinfo%2Fathen-list&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=XkaK84hew1Mi8pbybf6jlJtUBcdPt1w%2FAYm2RA2Dvho%3D&reserved=0" target="_blank">http://mailman13.u.washington.edu/mailman/listinfo/athen-list</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><br>
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. (NCGS.Ch.132)<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman13.u.washington.edu">athen-list@mailman13.u.washington.edu</a><br>
<a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmailman13.u.washington.edu%2Fmailman%2Flistinfo%2Fathen-list&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=XkaK84hew1Mi8pbybf6jlJtUBcdPt1w%2FAYm2RA2Dvho%3D&reserved=0" target="_blank">http://mailman13.u.washington.edu/mailman/listinfo/athen-list</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Howard Kramer<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Conference Coordinator<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Accessing Higher Ground<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">303-492-8672<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">cell: 720-351-8668<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Join us for the <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Faccessinghigherground.org%2F&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=5TJ%2FyO15RXIaXLt7ABnrgPRFfZ3pIE5QGp%2BttsbENU8%3D&reserved=0" target="_blank"><span style="color:#0563C1">Accessing
Higher Ground</span><span style="color:#0563C1;font-weight:normal"> </span><span style="color:#0563C1">Conference</span></a></b> in Denver, Colorado, Nov 13-17, 2017. Request for proposals will be announced at the beginning of March.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Complete program information and registration is open for our full line-up of webinars, <b><i><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fwebinars&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=x%2FYlsEIBG5kG9NrstntzgsjTmemQj4%2BXKUHb%2FDOrP4M%3D&reserved=0" target="_blank"><span style="color:#0563C1">AHEADtoYOU!</span></a></i></b><i> </i>And
the <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fat_webinars_15_16&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=rYZ2AlmhRLA8NdLgjfu5Sa86gYxvh17CE%2B2RGmsNnQ0%3D&reserved=0" target="_blank"><span style="color:#0563C1">Technology
Access Series</span></a></b>. Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060">Not yet a member of AHEAD? <b><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Fjoin%2Fbecome-a-member&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=pbgAbL3KYM2KnpEwjn2e9UZocWWQLetGv%2FVXpDCuSM8%3D&reserved=0" target="_blank"><span style="color:#0563C1">We
welcome you to join AHEAD now.</span></a></b></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
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