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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><a name="_MailEndCompose">Quote / </a><span style='mso-bookmark:_MailEndCompose'><span style='font-size:12.0pt'>that makes ATHEN members still prefer PDF (and the hard work entailed in converting it) to e-pub. / End Quote<o:p></o:p></span></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Are you saying that you convert PDFs to EPUB? If so, that’s the most excruciatingly painful method of making an EPUB! Best to export it directly from the source creation program (such as Word or Adobe InDesign). Or extract the content from the PDF, pull it into Word, and make the EPUB from there.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Quote / </span><span style='mso-bookmark:_MailEndCompose'><span style='font-size:12.0pt'>You say that PDF and e-pub have their strengths and weaknesses. In practice, PDF still does have strengths over e-pub, but I see no advantage in principle. / End Quote<o:p></o:p></span></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Hmm. In principle. Interesting question.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Reason 1: The EPUB standard is very “young” and primitive at this time and the revised standard is currently in development. Over time EPUB will have more robust features — and better standards/guidelines — but that’s still a few years in the future.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Reason 2: EPUB still isn’t consistent enough across all devices and software that access EPUBs. Again, it’s a relatively primitive standard that isn’t yet adequately and consistently supported by the user technologies. Consider how tables, cross-references, hyperlinks, complex graphics (especially data charts, hierarchy/organization charts, flowcharts, timelines, and info graphics which rely heavily on their visual appearance to convey the concepts), footnotes, indexes, pagination, and other complex parts of documents are handled. That will improve over time, but this goal requires a combination of better standards, better guidelines and techniques, better EPUB production tools, and better implementation by the user agents (both EPUB reading software and hardware).<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Reason 3: EPUBs are butt-ugly. <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>As a professional writer, designer, and educator, my primary job is to educate my audience and to do that, I must first engage them by enticing them to read the book. It’s tough to engage someone who is sighted (with or without a disability) with the poor visual design of EPUBs. I feel like I’ve gone back in time 40 years when all we had to work with was the 12 point Courier Typewriter font, no color, no graphics, and no audio-video. When I have complex visual concepts and graphics to portray, the EPUB format itself can make it difficult to convey them.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>EPUBs are visually boring. <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>They fail to visually engage sighted readers. Therefore, they can also fail to sufficiently educate those readers, too.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>However, EPUB does have its benefits, even in its current primitive state. At this time, EPUB is best for:<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='mso-list:l1 level1 lfo3'><span style='mso-bookmark:_MailEndCompose'>Text heavy documents with few graphics and simple layout designs. Essentially, the emphasis in on the text, not the visual appearance.<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l1 level1 lfo3'><span style='mso-bookmark:_MailEndCompose'>Documents for those who are blind or have low vision, when the visual presentation doesn’t have as much importance.<o:p></o:p></span></li></ul><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>FYI, we’re now getting credible science data that’s questioning how effective any digital format is for educating the majority of our students, either PDF or EPUB or HTML. Yes, it might be very convenient to have 100 books on your iPad or laptop instead of hard copies in your backpack, but theories are starting to form as to why the educational part isn’t sticking with many students.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Again, there’s no one-size-fits-all solution. <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>We need to make different technologies available in order to accommodate all of our students.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>Bevi Chagnon, founder/CEO <b><span style='color:#AEAAAA'>|</span></b> </span><a href="mailto:Bevi@PubCom.com"><span style='mso-bookmark:_MailEndCompose'><span style='color:#0563C1'>Bevi@PubCom.com</span></span><span style='mso-bookmark:_MailEndCompose'></span></a><span style='mso-bookmark:_MailEndCompose'> <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><b>PubCom: <span style='color:#C00000'>Technologists for Accessible Design + Publishing</span><o:p></o:p></b></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'>consulting </span><span style='mso-bookmark:_MailEndCompose'><span style='color:#D0CECE'>•</span></span><span style='mso-bookmark:_MailEndCompose'> training </span><span style='mso-bookmark:_MailEndCompose'><span style='color:#D0CECE'>•</span></span><span style='mso-bookmark:_MailEndCompose'> development </span><span style='mso-bookmark:_MailEndCompose'><span style='color:#D0CECE'>•</span></span><span style='mso-bookmark:_MailEndCompose'> design </span><span style='mso-bookmark:_MailEndCompose'><span style='color:#D0CECE'>•</span></span><span style='mso-bookmark:_MailEndCompose'> sec. 508 services<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><b>Upcoming classes</b></span><span style='mso-bookmark:_MailEndCompose'> at www.PubCom.com/classes<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></span></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><o:p> </o:p></span></p><span style='mso-bookmark:_MailEndCompose'></span><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> athen-list [mailto:athen-list-bounces@mailman13.u.washington.edu] <b>On Behalf Of </b>John Gardner<br><b>Sent:</b> Saturday, January 13, 2018 11:34 AM<br><b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br><b>Subject:</b> Re: [Athen] Pearson<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt'>Hi, I have been profoundly disturbed by this thread, because I have been a strong believer and promoter of accessible e-pub since that term was invented. And I know that VitalSource has had a long commitment to accessibility. So I was distressed to learn that students were having trouble accessing vital information in VitalSource books. Why?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>You say that PDF and e-pub have their strengths and weaknesses. In practice, PDF still does have strengths over e-pub, but I see no advantage in principle. So please help me understand whether I am wrong (I sure hope not). And if I am not wrong, what is still missing from the picture today that makes ATHEN members still prefer PDF (and the hard work entailed in converting it) to e-pub.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Maybe everybody on this list other than I already understand this issue. If so I apologize for wasting your time. But I will guess that I am not alone.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><br>Thanks to everybody on this wonderfully informative list.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>John<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> athen-list [<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">mailto:athen-list-bounces@mailman13.u.washington.edu</a>] <b>On Behalf Of </b><a href="mailto:chagnon@pubcom.com">chagnon@pubcom.com</a><br><b>Sent:</b> Friday, January 12, 2018 11:17 PM<br><b>To:</b> 'Access Technology Higher Education Network' <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br><b>Subject:</b> Re: [Athen] Pearson<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>My 2 cents…<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>You are the customer so request what you need to accommodate your students. Tails don’t wag dogs.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If the publisher is creating an InDesign layout for a textbook that will go to press, then it’s minimal work to export that same layout to an accessible PDF, in addition to the press-quality PDF. But those who use InDesign need training in how to do this; not difficult, but not intuitive, either.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Publishers who are smart provide printed textbooks as well as matching accessible PDFs and EPUB files to their customers.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I love PDF. I love EPUB. Both have their strengths and weaknesses. Colleges and universities need both digital formats to accommodate their students. Technology should not be a one-size-fits-all solution.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>HTML and EPUB still cannot accommodate the visual richness of traditional layout design and sometimes that richness is needed to communicate ideas to those who are sighted. As a professional designer and accessibility consultant, we can have rich design and full accessibility at the same time.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Shameless self-promotion: I have a 508 + InDesign + PDF class scheduled for February and we have online seats available. Contact me off list for more info and a discount code for higher ed.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></p><p class=MsoNormal>Bevi Chagnon, founder <b><span style='color:#AEAAAA'>|</span></b> <a href="mailto:Bevi.Chagnon@PubCom.com">Bevi.Chagnon@PubCom.com</a> <b><span style='color:#AEAAAA'>|</span></b> <o:p></o:p></p><p class=MsoNormal><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></p><p class=MsoNormal><b>PubCom: <span style='color:#C00000'>Technologists for Accessible Design + Publishing</span><o:p></o:p></b></p><p class=MsoNormal>print <b><span style='color:#AEAAAA'>|</span></b> digital <b><span style='color:#AEAAAA'>|</span></b> web <b><span style='color:#AEAAAA'>|</span></b> documents <b><span style='color:#AEAAAA'>|</span></b> pdfs <b><span style='color:#AEAAAA'>|</span></b> epubs<o:p></o:p></p><p class=MsoNormal><b><span style='color:#D0CECE'>— — —<o:p></o:p></span></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> athen-list [<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">mailto:athen-list-bounces@mailman13.u.washington.edu</a>] <b>On Behalf Of </b>Leyna Bencomo<br><b>Sent:</b> Friday, January 12, 2018 3:49 PM<br><b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br><b>Subject:</b> Re: [Athen] Pearson<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Lol! I was also in that babbling presentation. </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Leyna Bencomo<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Assistive Technology Specialist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Office of Information Technology<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>University of Colorado Colorado Springs<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>1420 Austin Bluffs Parkway, EPC 215<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Colorado Springs, CO 80918<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>(719) 255-4202 / </span><a href="mailto:lbencomo@uccs.edu"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>lbencomo@uccs.edu</span></a><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.uccs.edu/~it/"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>http://www.uccs.edu/~it/</span></a><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=458 height=54 style='width:4.7708in;height:.5625in' id="Picture_x0020_1" src="cid:image001.png@01D38C72.48E73A30" alt="sig logo small"></span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> athen-list [<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">mailto:athen-list-bounces@mailman13.u.washington.edu</a>] <b>On Behalf Of </b>Susan Kelmer<br><b>Sent:</b> Friday, January 12, 2018 10:55 AM<br><b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br><b>Subject:</b> Re: [Athen] Pearson<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>I have gotten this with one book already this semester. At Accessing Higher Ground this past fall, I attended a session put on by Pearson in which two very young and ridiculously unprofessional presents babbled and bubbled on and on about how Pearson was going to ePub and would no longer be providing PDFs after a certain point.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Don’t you just love it when a publisher decides what our students need and want?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I am having big push-back from students about ePub. Their BIGGEST frustration is a lack of page numbering or being able to go directly to page ___. Often they are in class, and all they have is this ePub they can access, and they can’t go to the page being discussed by everyone else in the class. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>You can still ask for the PDF, there should be a link in that email they sent back. But at some point, it sounds like Pearson is going to stop providing them, which is going to be a big problem for our campus.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><i><span style='color:#1F497D'>Susan Kelmer<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>Alternate Format Production Program Manager<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>Disability Services<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>University of Colorado Boulder<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>303-735-4836<o:p></o:p></span></i></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> athen-list [<a href="mailto:athen-list-bounces@mailman13.u.washington.edu">mailto:athen-list-bounces@mailman13.u.washington.edu</a>] <b>On Behalf Of </b>Kluesner, Bryon<br><b>Sent:</b> Friday, January 12, 2018 10:45 AM<br><b>To:</b> <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br><b>Subject:</b> [Athen] Pearson<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Athen friends<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Interesting scenario with Pearson. They sent me an email stating a text I requested was available as ePub through Vital Source. This has occurred at least a half dozen times. I replied back with the following:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>The students I work with use Kurzweil for their reading. While I appreciate the fact that the ePub files are compliant and accessible, I do not think my students would even want to learn another process to access their books other than the PDF format I have been providing. This style of alternate texts does not meet the need of my students. I would like to know if there are PDF files available instead?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>I am going to reply back to let them know we are a Kurzweil campus and re-request the title in PDF format.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Has anyone else had an issue with this and push back from Pearson?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Bryon</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=350 style='width:262.5pt;background:white;border-collapse:collapse'><tr><td width=350 style='width:262.5pt;border:none;border-bottom:solid #828282 1.0pt;padding:0in 0in 3.75pt 0in'><p class=MsoNormal><b><span style='color:#4472C4'>Bryon Kluesner, RhD<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#4472C4'>Adaptive Technology Coordinator<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#4472C4'>Disability Resource Center<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#4472C4'>Adjunct Professor<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#4472C4'>College of Health, Education & Professional Studies</span></b><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=350 style='width:262.5pt;border-collapse:collapse'><tr><td width=59 style='width:44.25pt;border:none;border-bottom:solid #828282 1.0pt;padding:7.5pt 0in 7.5pt 0in'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><img border=0 width=121 height=106 style='width:1.2569in;height:1.1041in' id="Picture_x0020_4" src="cid:image002.png@01D38C72.48E73A30" alt="cid:image001.png@01D244AB.C1DE6680"></span><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p></o:p></span></p></td><td style='border:none;border-bottom:solid #828282 1.0pt;padding:7.5pt 0in 7.5pt 7.5pt'><p class=MsoNormal><b><span style='font-size:10.5pt;color:#00386B'>The University of Tennessee at Chattanooga</span></b><b><span style='font-size:10.5pt;color:#002F87'> </span></b><b><span style='font-size:10.5pt;color:#00529C'><br></span></b><span style='font-size:10.5pt'>108 University Center <br>615 McCallie Avenue, Dept. 2953<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt'>Chattanooga, TN 37403<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt'>(423) 425-4006 | </span><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fdean-students&data=02%7C01%7Clbencomo%40uccs.edu%7Ca2a43a280ad346b0dfe408d559e638b4%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636513767690789830&sdata=wgXKM2SOmus8cD9xD9EF0viWuYtPTclo9HbOJVBK0Ig%3D&reserved=0"><span style='font-size:10.5pt;color:blue'>utc.edu/drc</span></a><span style='font-size:10.5pt'> <span style='color:#00529C'><o:p></o:p></span></span></p></td></tr></table></td></tr></table><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><br></span></i><i><span style='font-size:10.5pt'>A member of the </span></i><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fstudent-development&data=02%7C01%7Clbencomo%40uccs.edu%7Ca2a43a280ad346b0dfe408d559e638b4%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636513767690789830&sdata=sdzOr%2FGvXMFDsqjnoZ0Lbg8xg4GWXhpoK0tbPT4P1J4%3D&reserved=0"><i><span style='font-size:10.5pt;color:blue'>Division of Student Development</span></i></a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>