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<p class="MsoNormal"><span style="font-size:12.0pt">We were asked to compare Constant Contact with another company, MailChimp, in March 2016. Here’s what we shared with our campus stakeholders</span><span style="font-size:12.0pt;color:black"> who were deciding
between the two. We have not reevaluated either since then:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">“After contacting both MailChimp and Constant Contact regarding the accessibility of their eDM service, we recommend using MailChimp. <span style="color:black">Mailchimp
offers a plain-text campaign option that may be used with text-to-speech programs. MailChimp may be used with accessibility features that come standard on many computers, and I was assured that MailChimp is in the process of improving accessibility options.
For more information I was provided the following links:</span></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;color:black">How to Build a Plain-Text campaign: <a href="http://eepurl.com/buaU5r">http://eepurl.com/buaU5r</a></span><span style="font-size:12.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;color:black">I was also provided an e-mail address in case I ever have any questions regarding the progress of MailChimp accessibility: <a href="mailto:legal@mailchimp.com">legal@mailchimp.com</a></span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:black">I contacted Constant Contact’s Legal Compliance Coordinator who stated that Constant Contact is not ADA compliant. I later spoke with
someone by phone that confirmed that Constant Contact was not accessible, but offered to contact me if this ever changes. A Google search found several complaints regarding the accessibility of Constant Contact, although none recently. Again, MailChimp appears
to be the more accessible and, out of these two, is our recommendation for an electronic direct mail service.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Hope this helps,<br>
Rachel<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;background:white">Dr. Rachel S. Thompson </span><span style="font-size:11.5pt"><br>
<span style="background:white">Director, Emerging Technology and Accessibility </span><br>
<span style="background:white">The Office of Information Technology</span><br>
<span style="background:white">The University of Alabama</span><br>
<span style="background:white">A207 Gordon Palmer Hall</span><br>
<span style="background:white">Box 870248 </span><br>
<span style="background:white">Tuscaloosa, AL 35487 </span><br>
<span style="background:white">Phone 205-348-0216</span><br>
</span><a href="mailto:rsthompson2@ua.edu"><span style="font-size:11.5pt;color:blue;background:white">rsthompson2@ua.edu</span></a><span style="font-size:11.5pt;color:blue;background:white"> |
</span><a href="http://accessibility.ua.edu/"><span style="font-size:11.5pt;color:blue;background:white">http://accessibility.ua.edu</span></a><span style="font-size:11.5pt;background:white">
<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> athen-list [mailto:athen-list-bounces@mailman13.u.washington.edu]
<b>On Behalf Of </b>Lisa Deneen<br>
<b>Sent:</b> Thursday, February 15, 2018 11:31 AM<br>
<b>To:</b> athen-list@mailman13.u.washington.edu<br>
<b>Subject:</b> [Athen] Constant Contact Accessibility<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I recently used NVDA with Firefox to test the accessibility of the weekly email that the Dean of Students (DOS) sends to all current students and found his email to be almost completely inaccessible. The DOS uses a program called Constant
Contact to send out these emails. I just did a google search for accessibility for this software and found a user blog that says, as of 2014, that it is inaccessible and that the company didn’t plan to make any changes. Does anyone out there use Constant
Contact on their campus? Have you found a way to make it accessible?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Lisa<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lisa Deneen<o:p></o:p></p>
<p class="MsoNormal">Disability Services Coordinator<o:p></o:p></p>
<p class="MsoNormal">503-338-2474<o:p></o:p></p>
<p class="MsoNormal"><a href="https://ccc.appointlet.com/b/lisa-deneen-disability-services">https://ccc.appointlet.com/b/lisa-deneen-disability-services</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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