<div dir="ltr">It took an unfortunately long time, but we finally have a solid loaning system in place, in which students can use Echo Desktop effectively. We registered all of our pens to individual (fake) email addresses and associated passwords. For example, Smartpen Kit 3 would be registered to <a href="mailto:smartpenkit3@pdx.edu">smartpenkit3@pdx.edu</a> with an easy, associated password like "Kit3Pass." Students can authorize a borrowed pen on their personal Echo software using this username and password. That way, students are able to download and keep all virtual notebooks and audio files without registering the pen to their own email. (It's not a pleasant process to contact the company every time you need a pen unlinked.) Every time a pen is checked in to our office, all files are erased from the pen. We can easily authorise and reset because the pen is registered to us.<div><br></div><div>If students have trouble authorizing a pen in the future, it's likely because their Echo account is linked to a different pen. They just need to hold down the ctrl key and select the Help menu. There's a hidden menu option under "Customer Service Tools" to "Unlink Desktop from User."</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><b style="font-size:12.7273px"><font size="1">Michele Joy Bromley</font></b><br></div><div><div><font size="1">Adaptive Technology Specialist</font></div><div><font size="1">Alternative Formats Coordinator</font></div><div><font size="1"><a href="https://www.pdx.edu/drc/" target="_blank">Disability Resource Center</a></font></div><div><font size="1"><a href="http://www.pdx.edu/dmss/" target="_blank">Diversity & Multicultural Student Services</a><br></font></div><div><font size="1"><a href="https://www.pdx.edu/" target="_blank">Portland State University</a></font></div><div><a href="http://www.pdx.edu/" style="font-size:x-small" target="_blank"><img src="http://www.pdx.edu/university-communications/sites/www.pdx.edu.university-communications/files/psu_signature165x35.gif"></a><font size="1"><br></font></div><div><br></div><div><font size="1">Office: SMSU </font><span style="font-size:x-small">116K</span></div><div><font size="1">Phone: (503) 725-8395 </font></div><div><font size="1">Fax: (503) 725-4103</font></div><div><font size="1">Email: <a href="mailto:michele.bromley@pdx.edu" target="_blank">michele.bromley@pdx.edu</a></font><br></div><div><span></span><span></span><font size="1">Website: <a href="http://www.pdx.edu/drc/" target="_blank">www.pdx.edu/drc</a></font></div><div><span></span><span></span><br></div><div><font size="1"><b>“The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.” ~ Tim Berners-Lee</b></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Fri, Aug 24, 2018 at 3:13 PM, Leyna Bencomo <span dir="ltr"><<a href="mailto:lbencomo@uccs.edu" target="_blank">lbencomo@uccs.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">I gave up on getting Echo desktop for students on my loaned smart pens. Too many issues. It’s been awhile since I have tried. Currently, I lend out pens every semester. Students use them to take notes and record. They use the paper
notebook and the pen to listen. We don’t use the upload to the computer for anything. At the end of the semester, if they request it, I will copy the pen to an audio pdf for them and give it to them. I erase the pens every semester and we move on. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">If a student buys their own personal pen, that is a different story but for loaners, the accommodation is to help with notetaking. They get that benefit using the notebook and pen without Echo desktop. The virtual notebooks are nice but
most of my students buy the $8.25 3-subject physical notebook and find that sufficient.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Leyna Bencomo<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Assistive Technology Specialist<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Office of Information Technology<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">University of Colorado Colorado Springs<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">1420 Austin Bluffs Parkway, EPC 215<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Colorado Springs, CO 80918<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">(719) 255-4202 /
</span><a href="mailto:lbencomo@uccs.edu" target="_blank"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">lbencomo@uccs.edu</span></a><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><a href="http://www.uccs.edu/~it/" target="_blank"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">http://www.uccs.edu/~it/</span></a><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><img border="0" width="458" height="54" style="width:4.7708in;height:.5625in" id="m_-6446734889891656768Picture_x0020_2" src="cid:image002.png@01D43BBD.7A3DB870" alt="sig logo small"></span><span style="color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.<wbr>u.washington.edu</a>>
<b>On Behalf Of </b>Hegney, Shaun<br>
<b>Sent:</b> Friday, August 24, 2018 3:05 PM<br>
<b>To:</b> '<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>' <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] Live Scribe smart pen issues<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d">Hmm I’ve had similar issues in the past I’ve had some luck with reinstalling echo desktop. I’ve also had to back up a pen and then reset / update the firmware.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d">Shaun Hegney<u></u><u></u></span></b></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d">Program Specialist 2</span></i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1f497d">Disability Support Services
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1f497d">Spokane Falls Community College
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1f497d">(509)-533-3544<u></u><u></u></span></p>
<p class="MsoNormal"><a href="mailto:Shaun.Hegney@sfcc.spokane.edu" target="_blank"><span style="font-family:"Arial",sans-serif">Shaun.Hegney@sfcc.spokane.edu</span></a><span style="font-family:"Arial",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.<wbr>u.washington.edu</a>>
<b>On Behalf Of </b>Kluesner, Bryon<br>
<b>Sent:</b> Friday, August 24, 2018 1:59 PM<br>
<b>To:</b> '<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>' <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> [Athen] Live Scribe smart pen issues<u></u><u></u></p>
</div>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi all,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am having difficulties with live scribe not letting a student update her pen. She gets an error message that her existing account is not valid. She just registered the pen yesterday and the Echo desktop is giving her problems. I was able
to archive and share her nots from my Echo desktop, but her Echo desktop will not recognize the pen.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Any suggestions or advise?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">As always, thanks!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Bryon<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b><span style="color:#4472c4">Bryon Kluesner, RhD<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="color:#4472c4">Adaptive Technology Coordinator<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="color:#4472c4">Disability Resource Center<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="color:#4472c4">Adjunct Professor<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="color:#4472c4">College of Health, Education & Professional Studies</span></b><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><img border="0" width="101" height="88" style="width:1.052in;height:.9166in" id="m_-6446734889891656768Picture_x0020_1" src="cid:image003.png@01D43BBD.7A3DB870" alt="Power C"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;color:#00386b">The University of Tennessee at Chattanooga</span></b><b><span style="font-size:10.5pt;color:#002f87"> </span></b><b><span style="font-size:10.5pt;color:#00529c"><br>
</span></b><span style="font-size:10.5pt">103 Frist Hall <br>
615 McCallie Avenue, Dept. 2953<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt">Chattanooga, TN 37403<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt">(423) 425-4006 | </span><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fdean-students&data=02%7C01%7Clbencomo%40uccs.edu%7C7ea5b18b306344dde3c908d60a06464c%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636707419404490803&sdata=Hv7x2l3rPpe5PGvGmi2rZJvRgU%2FMFCXFupKqQv0m2zo%3D&reserved=0" target="_blank"><span style="font-size:10.5pt;color:blue">utc.edu/drc</span></a><span style="font-size:10.5pt">
<span style="color:#00529c"><u></u><u></u></span></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><br>
</span></i><i><span style="font-size:10.5pt">A member of the </span></i><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fstudent-development&data=02%7C01%7Clbencomo%40uccs.edu%7C7ea5b18b306344dde3c908d60a06464c%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636707419404500820&sdata=DvzK3u4GiwDotwGGOcvCiMnfGnbZGoWhz3x0hCGy5L4%3D&reserved=0" target="_blank"><i><span style="font-size:10.5pt;color:blue">Division
of Student Development</span></i></a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div></div></div>
</div>
<br>______________________________<wbr>_________________<br>
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<br></blockquote></div><br></div>