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<p class="MsoNormal">We have a required Cyber Security training from Sans Institute for employees that has some access glitches – not show-stoppers, but glitches.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I wrote to <a href="mailto:info@sanstraining.org">info@sanstraining.org</a>, but never heard back. I am wondering if other colleges ever were able to communicate these issues.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">One problem is that completed training modules are shown with a graphical check mark that no screen reader seems to be able to locate. Our webmaster who looked at it for me says the icons that show whether a module is completed or still
needs to be done are SVG vector images. He also said their videos are not captioned. However, I was able to get captions to pop up on my Braille display so I think the problem is that you have to find a “captions” menu and enable them there.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The other problem is that whenever a module is launched, this message appears only to the screen reader:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:.5in">This is the pipe page. This will be a hidden frame for talking to the SD object from dispatch.html document.domain = learn.sans.org
<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:.5in">Send Pipe Message<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:.5in">Loading content...<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:.5in">Scorm Data Page Called<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:.5in">Processing Time = 7ms<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:.5in"><o:p> </o:p></p>
<p class="MsoNormal">The website to which I’m referring is <o:p></o:p></p>
<p class="MsoNormal"><a href="https://leam.sans.org/learner_dashboard">https://leam.sans.org/learner_dashboard</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You can’t get there unless your school has purchased this training.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In another window, the main dashboard window, this message appears for everyone:<o:p></o:p></p>
<p class="MsoNormal"> Warning Online activity is in progress. Do not close this page. You will be automatically redirected on completion.
<o:p></o:p></p>
<p class="MsoNormal">So the screen reader user is kind of stuck. I finally discovered if I refreshed the browser and then refreshed the screen reader and then pressed enter that the weird pipe message went away.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When you complete the training, you get a certificate, which is an inaccessible PDF. It did OCR well though.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Finally, the training requires you allow popup windows in your browser, even though the very act of allowing popups itself is a security risk. The whole thing seems very half-baked. Can we put pressure on the Sans Institute to pay better
attention to accessibility?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">--Debee<o:p></o:p></p>
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