<div dir="ltr">I've gotten the notifications by registering each serial number via Nuance web page right after doing the installation.</div><br><div class="gmail_quote"><div dir="ltr">On Tue, Nov 20, 2018 at 9:03 AM Place, Vicki <<a href="mailto:vplace@columbiabasin.edu">vplace@columbiabasin.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">How do you get notified if Dragon versions are no longer supported?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="color:black">=============================<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Cambria",serif;color:#44546a">Vicki Place</span></b><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Cambria",serif;color:#44546a"> </span></b><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Cambria",serif;color:#44546a">Columbia Basin College</span></b><span style="font-size:14.0pt;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Cambria",serif;color:#44546a">Assistive Technology Center</span></b><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Cambria",serif;color:#44546a">Program Support Supervisor II</span></b><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a"> </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Phone: (509) 542-4428 </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">On-Campus Ext.: 2428</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Location: T422 <br>
Mail Stop:<b> </b>MS-T6</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#44546a"> </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Hours: </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">7:00 am – 4:30 pm; Mon-Thurs</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">7:00 am- Noon; Friday</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#44546a"> </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="color:#44546a">California State University, Northridge
</span></b><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Assistive Technology Applications Certificate Program (ATACP)</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#44546a">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</span><span style="color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Leyna Bencomo<br>
<b>Sent:</b> Tuesday, November 20, 2018 7:37 AM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> [Athen] Dragon freezing<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#ffeb9c"><b><span style="font-size:10.0pt;color:#9c6500">CAUTION:</span></b><span style="font-size:10.0pt;color:black"> This email originated outside Columbia Basin College. Do not click links or open
attachments unless you know the content is safe. Questions? Call the IS Helpdesk at x2353 or email
<a href="mailto:ishelp@columbiabasin.edu" target="_blank">ishelp@columbiabasin.edu</a>.<u></u><u></u></span></p>
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<p class="MsoNormal">We have recently upgraded our 8 licenses for Dragon to Dragon Professional Individual 15.30.000.006 since Nuance is cutting support for v.13 in January. Since the upgrade, we are having numerous problems with the software becoming unresponsive
and also stopping Word from responding as well. Many times it requires that we actually go into the task manager and stop all the Dragon related processes before we are able to get Word back. Needless to say, we have to reboot Dragon as well.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We have been in discussion with Nuance who has sent patches and given lists of instructions, none of which have been successful. The latest upgrade to 15.3 improved the software so that it allowed for almost a page of dictation before
“freezing” but of course that isn’t good enough. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We are using Windows 10 and Microsoft 365. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is anyone having similar problems? <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Leyna Bencomo<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Assistive Technology Specialist<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Office of Information Technology<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">University of Colorado Colorado Springs<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">1420 Austin Bluffs Parkway, EPC 215<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">Colorado Springs, CO 80918<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d">(719) 255-4202 /
<a href="mailto:lbencomo@uccs.edu" target="_blank"><span style="color:#0563c1">lbencomo@uccs.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1f497d"><a href="http://www.uccs.edu/~it/" target="_blank"><span style="color:#0563c1">http://www.uccs.edu/~it/</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><img border="0" width="458" height="54" style="width:4.7708in;height:.5625in" id="m_-2600627774936651869Picture_x0020_1" src="cid:image001.png@01D480AF.9086EA20" alt="sig logo small"><u></u><u></u></span></p>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr">Doug Hayman <<a href="mailto:dhayman@u.washington.edu" target="_blank">dhayman@u</a><a href="http://w.edu" target="_blank">w.edu</a>><br>Senior Computer Specialist<br>DO-IT Program (Disabilities, Opportunities, Internetworking, Technology)<br>UW Technology Services<br>Box 354842<br>Seattle, WA 98195<br>(206) 221-4165<br><a href="http://www.washington.edu/doit" target="_blank">http://www.washington.edu/doit</a><br></div></div></div></div>