<div dir="ltr">Ah, I have not had to deal with that side of the issue. I'll be paying attention to this thread in case a student comes to me in the future with this problem.<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><p style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><b><span style="font-size:13.5pt;font-family:"Bradley Hand ITC"">Maria <span class="" id=":1mr.1" tabindex="-1" style="">Ortado</span></span></b><span style="font-size:9.5pt;font-family:Arial,sans-serif"></span></p>
<p style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><span style="font-size:10pt;font-family:Verdana,sans-serif">Interpreter Coordinator</span><span style="font-size:9.5pt;font-family:Arial,sans-serif"></span></p>
<span style="font-family:Verdana,sans-serif;font-size:13.3333px">Disability Support Services</span><br>
<span style="font-family:Verdana,sans-serif;font-size:13.3333px">Office: U216</span><br>
<span style="font-family:Verdana,sans-serif;font-size:13.3333px">Cape Fear Community College<br></span><a href="mailto:mcortado334@mail.cfcc.edu" style="font-family:Verdana,sans-serif;font-size:13.3333px" target="_blank"><span class="" id=":1mr.2" tabindex="-1" style="">mortado</span>@<span class="" id=":1mr.3" tabindex="-1" style="">cfcc</span>.<span class="" id=":1mr.4" tabindex="-1" style="">edu</span></a><br><p style="font-size:12.8px;margin:0in 0in 0.0001pt;background-image:initial;background-position:initial;background-repeat:initial"><span style="font-size:10pt;font-family:Verdana,sans-serif">Phone: (910) 362-7098<br>Dial 7-1-1 for <a href="https://www.fcc.gov/general/telecommunications-relay-services-trs" target="_blank">Telecommunications Relay Service</a></span></p>
<span style="font-family:Verdana,sans-serif;font-size:13.3333px">Fax: (910) 362-7113</span><br></div><div><span><font size="4" face="Bradley Hand ITC"><b><img src="https://docs.google.com/uc?export=download&id=128wu4oXRT5K9ghuDY_Bkxy7uPBOiOEzf&revid=0B5svTlVTBNtkSVRrSGtrc0Z6QUdReHlSQzVQWHU0L2NEb2hJPQ"></b></font></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Jan 8, 2019 at 1:09 PM Kluesner, Bryon <<a href="mailto:Bryon-Kluesner@utc.edu">Bryon-Kluesner@utc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">No. The files had already been transferred from the pen to the laptop. I am trying to delete the files from the laptop. Once the pen is unplugged from the laptop,
I am unable to delete the files from the laptop. An error message pops up saying to plug the pen to the laptop. I plug the pen back to the laptop and still get the error to plug the pen to the laptop. I am unable to delete the files from the laptop with the
pen unplugged or plugged to the laptop.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I plugged the pen to my Dell desktop and deleted the files from the pen. I can’t get the files off the student’s laptop. We even uninstalled and reinstalled the
Echo Desktop software to the Mac laptop and still get the error message and can’t delete the files.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Bryon<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,114,196)">Bryon Kluesner, RhD<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,114,196)">Adaptive Technology Coordinator<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,114,196)">Disability Resource Center<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,114,196)">Adjunct Professor<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,114,196)">College of Health, Education & Professional Studies</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)"><img width="101" height="89" id="gmail-m_8289357387913152032Picture_x0020_1" src="cid:1682eaaa130692e332" alt="Power C"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(0,56,107)">The University of Tennessee at Chattanooga</span></b><b><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(0,47,135)"> </span></b><b><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(0,82,156)"><br>
</span></b><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">103 Frist Hall <br>
615 McCallie Avenue, Dept. 2953</span><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Chattanooga, TN 37403<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">(423) 425-4006 |
</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="http://www.utc.edu/dean-students" target="_blank"><span style="font-size:10.5pt">utc.edu/drc</span></a></span><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">
</span><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(0,82,156)"><u></u><u></u></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><br>
</span></i><i><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">A member of the
<a href="https://www.utc.edu/student-affairs/index.php" target="_blank"><span style="color:rgb(5,99,193)">Division of Student Affairs</span></a></span></i><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> athen-list [mailto:<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>]
<b>On Behalf Of </b>Maria Ortado<br>
<b>Sent:</b> Tuesday, January 08, 2019 12:53 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] LiveScribe frustrations<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Are you saying that the pen is plugged into the student's laptop and the files are transferred over from the pen to the student's laptop. Then you are trying to delete the files from the pen while the pen is still plugged into the student's
laptop?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Because I have plugged the pen into my own computer once the semester is over and deleted the files using my own computer. So maybe try using a different computer to delete the files?<br clear="all">
<u></u><u></u></p>
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<p style="margin-bottom:0.0001pt"><b><span style="font-size:13.5pt;font-family:"Bradley Hand ITC"">Maria Ortado</span></b><u></u><u></u></p>
<p style="margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-repeat:initial">
<span style="font-size:10pt;font-family:Verdana,sans-serif">Interpreter Coordinator</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Disability Support Services</span><br>
<span style="font-size:10pt;font-family:Verdana,sans-serif">Office: U216</span><br>
<span style="font-size:10pt;font-family:Verdana,sans-serif">Cape Fear Community College<br>
</span><a href="mailto:mcortado334@mail.cfcc.edu" target="_blank"><span style="font-size:10pt;font-family:Verdana,sans-serif">mortado@cfcc.edu</span></a><br>
<br>
<u></u><u></u></p>
<p style="margin:0in 0in 0.0001pt"><span style="font-size:10pt;font-family:Verdana,sans-serif">Phone: (910) 362-7098<br>
Dial 7-1-1 for <a href="https://www.fcc.gov/general/telecommunications-relay-services-trs" target="_blank">Telecommunications Relay Service</a></span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Fax: (910) 362-7113</span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Bradley Hand ITC""><img border="0" id="gmail-m_8289357387913152032_x0000_i1025" src="https://docs.google.com/uc?export=download&id=128wu4oXRT5K9ghuDY_Bkxy7uPBOiOEzf&revid=0B5svTlVTBNtkSVRrSGtrc0Z6QUdReHlSQzVQWHU0L2NEb2hJPQ"></span></b><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Tue, Jan 8, 2019 at 11:56 AM Kluesner, Bryon <<a href="mailto:Bryon-Kluesner@utc.edu" target="_blank">Bryon-Kluesner@utc.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hi all,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I am having difficulty with removing LiveScribe files downloaded on a student’s Mac laptop. Each time I try to delete the file, it asks for the pen the be connected the Mac. The
pen IS connected to the Mac! The files are taking up space and can’t be deleted. Anyone else come across this problem? If so, what has been your solution?<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Bryon<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><b><span style="color:rgb(68,114,196)">Bryon Kluesner, RhD</span></b><u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(68,114,196)">Adaptive Technology Coordinator</span></b><u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(68,114,196)">Disability Resource Center</span></b><u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(68,114,196)">Adjunct Professor</span></b><u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(68,114,196)">College of Health, Education & Professional Studies</span></b><u></u><u></u></p>
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<p class="MsoNormal"><img border="0" width="101" height="88" id="gmail-m_8289357387913152032gmail-m_655858036152591039gmail-m_-8611061081103307743Picture_x0020_1" src="cid:1682eaaa1305b16b21" alt="Power C"><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;color:rgb(0,56,107)">The University of Tennessee at Chattanooga</span></b><b><span style="font-size:10.5pt;color:rgb(0,47,135)"> </span></b><b><span style="font-size:10.5pt;color:rgb(0,82,156)"><br>
</span></b><span style="font-size:10.5pt">103 Frist Hall <br>
615 McCallie Avenue, Dept. 2953</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.5pt">Chattanooga, TN 37403</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.5pt">(423) 425-4006 |
</span><a href="http://www.utc.edu/dean-students" target="_blank"><span style="font-size:10.5pt">utc.edu/drc</span></a><span style="font-size:10.5pt">
</span><u></u><u></u></p>
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<p class="MsoNormal"><i><span style="font-size:10.5pt;font-family:Arial,sans-serif"><br>
</span></i><i><span style="font-size:10.5pt">A member of the <a href="https://www.utc.edu/student-affairs/index.php" target="_blank">
<span style="color:rgb(5,99,193)">Division of Student Affairs</span></a></span></i><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><u></u><u></u></p>
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<p class="MsoNormal"><br>
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. (NCGS.Ch.132)<u></u><u></u></p>
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_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" rel="noreferrer" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><br>
</blockquote></div>
<br>
E-mail correspondence to and from this address may be subject to the
North Carolina Public Records Law and may be disclosed to third parties
by an authorized state official. (NCGS.Ch.132)