<div dir="ltr"><div dir="ltr"><span id="gmail-docs-internal-guid-77421a33-7fff-df2b-0531-ec2d53ba581f"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Greetings Lorraine,</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">We saw your post on the ATHEN listserv and would like to contribute information to the discussion about obtaining transcripts with a quick turnaround. We have collected the following resources that may be helpful and have provided some context on how they are useful in a postsecondary setting. Should you have any additional questions, please do not hesitate to reach out to us for additional support. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A few of your colleagues have recommended outsourcing transcripts for a quick turnaround. As a federally funded program, we do not endorse or recommend specific vendors or services, but we can provide some additional guidance and resources to assist your circumstance. First off, it may be important to note the difference between transcriptions and captions and how they provide access for deaf students. When it comes to </span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">webinars, </span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">which are typically video recordings, providing paper transcripts does not provide equivalent access. In NDC’s tipsheet, Why Captions Provide Equal Access (link: </span><a href="http://www.nationaldeafcenter.org/captionaccess" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/captionaccess</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (1), it states “[with transcripts] the viewer is asked to read along while watching the video. However, it is impossible to read a transcript and watch a video at the same time, so the viewer must choose whether to read the content or watch the visuals. The viewer also has no way of knowing which part of the transcript goes with which part of the video” (p. 1). While transcripts (with appropriate audio cues, punctuation and capitalization) may be appropriate for auditory-only </span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">podcasts</span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">, it is important to add captions to webinars. Some strategies and considerations for obtaining captions for webinars can be found in the Creating Offline Captions tipsheet (link: </span><a href="http://www.nationaldeafcenter.org/offlinecaptions" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/offlinecaptions</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (2), some tips include:</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Smaller or independent production companies may not have thought to include captions. However, they may add captions upon request.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">YouTube videos are most often not captioned, thus captions will need to be added. (YouTube’s automatic captions are notoriously inaccurate and cannot be relied upon for access).</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Time considerations</span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> are necessary as a captioning “rule of thumb” is that one minute of video is equal to five to ten minutes of work (ref: </span><a href="https://www.3playmedia.com/2018/12/20/long-take-manually-caption-videos/" style="text-decoration-line:none"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">3playmedia.com/2018/12/20/long-take-manually-caption-videos/</span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">)</span></p></li></ul><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">If you plan to outsource captioning, there are many considerations for the quality of captions provided such as readability, contrast, proper capitalization and punctuation. If you plan to use speech-to-text (transcription) services, some considerations can be found in the Hiring Qualified Speech-to-Text Providers tipsheet (link: </span><a href="http://www.nationaldeafcenter.org/hiringstt" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/hiringstt</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (3); these include ensuring that a service provider is qualified with appropriate certification and oversight to ensure the produced works are complete, accurate and demonstrate equivalence of content. For more information, review the tipsheets referenced above. Additionally, though we do not make endorsements, we have found a comprehensive list of captioning providers through the Described and Captioned Media Program found here: </span><a href="https://dcmp.org/learn/10-captioning-service-vendors" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">dcmp.org/learn/10-captioning-service-vendors</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> (4).</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">In any event, there was a recent document (link: </span><a href="https://tinyurl.com/uscofairuse2018" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/uscofairuse2018</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (5) published by the U.S. Copyright Office on Fair Use. The ruling affirms the right for schools to bypass media materials protections and caption media for accessibility purposes without fear of copyright infringement. It is important to note, however, in order to bypass media material protections, the following stipulations must be taken into consideration:</span></p><br><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">The organization must be a K-12 educational institution, college or university and is responsible for providing access to students with disabilities under applicable accessibility laws (ADA, Section 504 or IDEA).</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">The school must make a reasonable effort to determine whether an existing accessible version can be obtained for a fair price or in a timely manner.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Media captioned by the school must be privately stored and only shared with necessary parties (students and educators) to prevent “unauthorized further dissemination of a work.”</span></p></li></ul><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Additionally, we have some food for thought as you search for transcription and captioning access. 3PlayMedia’s 2017 State of Captioning report (link: </span><a href="https://tinyurl.com/3PMstateofcaptions" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/3PMstateofcaptions</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (6) summarizes findings based on a survey taken by over 1,400 individuals across a variety of industries. Individuals at higher education institutions accounted for roughly 65% of all respondents. Here is a summary of findings:</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">36% of organizations take a proactive stance to captioning and caption all their video content.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">79% of organizations have a budget allocated specifically for captioning.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">61% of organizations already have or are in the process of developing a centralized captioning process.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Captioning Budget: The average captioning budget in higher education institutions was $1-$10,000 but some reached as high as $50,000+. This will all depend on the needs of the university, policies on whether the university captions all video content and population of students with disabilities requesting captioning for media in the classroom. (p. 11)</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Departments that were most frequently cited as responsible for captioning (across multiple industries) were Instructional Technology/Design, Disability Services or Compliance Office, and Video Production. (p. 13)</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">84% of organizations had 1 to 5 personnel involved with captioning across all industries.</span></p></li></ul><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">As more and more institutions recognize the need for captions, consider how captions embody the universal design philosophy. As the National Center on Accessible Educational Materials puts it “what is essential for some, is almost always helpful for all.” A section on their website titled, Why is Accessible Video Important, (link: </span><a href="https://tinyurl.com/aemcaptions" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/aemcaptions</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (7) it states that captions can help everyone when:</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">People are in noisy public environments such as airports, gyms, and restaurants.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A person wants to watch TV while someone else is sleeping or studying in the room.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A speaker in the video has a strong or difficult to understand accent.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A video includes specialized or unfamiliar vocabulary (legal, medical or scientific terms).</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:15pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A sound system is not working, or the sound quality is poor.</span></p></li></ul><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:15pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Captions do allow equitable access for deaf students, but also reinforces learning for all students as it provides multiple means of action and expression, representation and engagement. For more information on universal design and videos, visit UDL on Campus (link: </span><a href="http://udloncampus.cast.org/page/media_video" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">udloncampus.cast.org/page/media_video</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (8).</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:15pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Finally, we have a Disability Services Professionals Toolkit (link: </span><a href="https://www.nationaldeafcenter.org/dsptoolkit" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/dsptoolkit</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) (9) to assist you with planning and implementing accessible services for students in higher education. It includes information on communication with deaf individuals, legal and policy tips, commonly used accommodations and guides/templates for multiple scenarios. Some relevant resources have already been mentioned, but some others are the Interactive Process Tools (link: </span><a href="https://www.nationaldeafcenter.org/resource/interactive-process-tools-checklist-and-sample-questions-deaf-students" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/iptools</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">), Evaluation Tool for Serving Deaf Students (link: </span><a href="https://www.nationaldeafcenter.org/dseval" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/dseval</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">) and Developing Contracts and Requesting Bids: Interpreters and Speech-to-Text Providers (</span><a href="https://www.nationaldeafcenter.org/contracts" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/contracts</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">). </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">We hope the above information and resources are helpful as you request accessible materials for webinars and podcasts and navigate accessible environments for deaf individuals. Should you have additional questions or needs, please do not hesitate to contact us. We also offer a listserv with a community of professionals serving deaf individuals where you can post your question and find standards and practices with other institutions. If interested, visit: </span><a href="http://www.nationaldeafcenter.org/signup" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/signup</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">. Shortly, you will receive a survey asking for feedback on the interactions and support provided by the NDC. Your feedback is appreciated and will be used to improve our services. Have a great day!</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">References</span></p><br><ol style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Why Captions Provide Equal Access: </span><a href="http://www.nationaldeafcenter.org/captionaccess" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/captionaccess</span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Creating Offline Captions: </span><a href="http://www.nationaldeafcenter.org/offlinecaptions" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/offlinecaptions</span></a><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Hiring Qualified Speech-to-Text Providers: </span><a href="http://www.nationaldeafcenter.org/hiringstt" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/hiringstt</span></a></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Described and Captioned Media Program: Captioning Service Providers: </span><a href="https://dcmp.org/learn/10-captioning-service-vendors" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">dcmp.org/learn/10-captioning-service-vendors</span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Speech-to-Text Services: An Introduction: </span><a href="http://www.nationaldeafcenter.org/introstt" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/introstt</span></a><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Library of Congress, U.S. Copyright Office: Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies: </span><a href="https://tinyurl.com/uscofairuse2018" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/uscofairuse2018</span></a></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">3PlayMedia: 2017 State of Captioning: </span><a href="https://tinyurl.com/3PMstateofcaptions" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/3PMstateofcaptions</span></a></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">National Center on Accessible Educational Materials: Why is Accessible Video Important?: </span><a href="https://tinyurl.com/aemcaptions" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">tinyurl.com/aemcaptions</span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">UDL on Campus: Video: </span><a href="http://udloncampus.cast.org/page/media_video" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">udloncampus.cast.org/page/media_video</span></a></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:15pt"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Disability Services Professionals Toolkit: </span><a href="https://www.nationaldeafcenter.org/dsptoolkit" style="text-decoration-line:none"><span style="font-size:11pt;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/dsptoolkit</span></a></p></li></ol></span><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><div style="font-size:small"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="4"><font face="tahoma, sans-serif"><b> NDC | help</b></font></font></div><div><span style="font-family:tahoma,sans-serif;font-size:large"> Savio Chan, Lore Kinast,</span></div><div><font face="tahoma, sans-serif" size="4"> Dave Litman, & Stephanie Zito </font></div><div><font face="tahoma, sans-serif" size="4"> <b><a href="mailto:help@nationaldeafcenter.org" target="_blank">help@nationaldeafcenter.org</a></b></font></div><div><a href="https://www.nationaldeafcenter.org/" style="color:rgb(17,85,204)" target="_blank"><img src="https://docs.google.com/uc?export=download&id=1vKVPUWUGvGPQjJiDB_iZ5lqiotOYq8wG&revid=0B4Q56QOFR95YdDI1dHFBeXREMitHNlptdkZlK2w2NVJNc2JBPQ" alt="https://www.nationaldeafcenter.org/" width="200" height="25"></a><font face="tahoma, sans-serif" size="4"></font><br></div><div> <a href="http://www.nationaldeafcenter.org/" style="color:rgb(17,85,204)" target="_blank"><img src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=19TuMgxo3njMzeGXCJ7LgieP2TIJBRu7s&export=download"></a><a href="https://www.facebook.com/nationaldeafcenter" style="color:rgb(17,85,204)" target="_blank"><img src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=12mjFyEdkyVdkLbW9TbMyBtPOjv1J8enq&export=download"></a><a href="https://twitter.com/NationalDeafCtr" style="color:rgb(17,85,204)" target="_blank"><img src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=1ZwUQ6heFx9N3KUtXDvV-6sR6GYpHWbGr&export=download"></a><a href="https://www.instagram.com/nationaldeafcenter/" style="color:rgb(17,85,204)" target="_blank"><img src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=1skukSE5Nt6oJCKcHC-EmbvY2xF6IrJVE&export=download"></a><a href="https://www.youtube.com/national%20deaf%20center" style="color:rgb(17,85,204)" target="_blank"><img src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=16Z55rDJUB1BTiUZxnUkjzXBDQs-7KUN_&export=download"></a></div></div><div dir="ltr"><br></div></div></div></div></div></div></div></div><img src="https://api.thetopinbox.com/track/v2/open?id=c8eee11b-6f0d-4527-88c3-26e680d3302a" width="1" height="1" border="0" style="font-size:small;width:1px;height:1px"><b style="font-size:12.8px"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><br></font></font></b></div><div style="font-size:12.8px"><font face="tahoma, sans-serif" size="4"><font style="vertical-align:inherit"><font style="vertical-align:inherit">NDC is a technical assistance and dissemination center jointly funded by the </font></font>U.S. Department of Education's Office of Special Education Programs (OSEP) and the Rehabilitation Services Administration (RSA) #H326D160001. </font><font style="font-size:small;vertical-align:inherit"><font style="vertical-align:inherit"><font face="tahoma, sans-serif" size="4"> Disclaimer: the contents of this email do not necessarily represent the policies of the federal government. </font></font></font><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Sep 21, 2019 at 2:45 PM Norwich, Lorraine S <<a href="mailto:lnorwich@bu.edu">lnorwich@bu.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">Dear All,</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">We have a deaf student who needs to get the transcript from a webinar
or podcast very quickly. We want to get it as quickly as possible and wanted to know what others do to get this done as soon as possible. The source is from webinars and podcasts media that come from third party websites and not from the university I work
at.</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">Any other ideas that we may not have through of</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">Thanks for your help</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">Thanks</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:"times new roman","new york",times,serif"><span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)">Lorraine</span></div>
<span style="margin:0px;font-size:11pt;font-family:Arial,serif,EmojiFont;background-color:rgb(255,255,255)"><br>
</span><br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
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<div id="gmail-m_2542585542091882561divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif">
<div class="gmail-m_2542585542091882561BodyFragment"><font size="2"><span style="font-size:10pt">
<div class="gmail-m_2542585542091882561PlainText">Lorraine S. Norwich, BSME, MSIS <br>
<br>
Assistant Director of Disability & Access Services<br>
<br>
25 Buick Street 3rd Floor, Boston MA 02215 <br>
<br>
<a href="mailto:lnorwich@bu.edu" target="_blank">lnorwich@bu.edu</a> (email) <br>
<br>
617-353-3658 (vox) <br>
<br>
617-353-9646 (fax) <br>
<br>
<a href="http://www.bu.edu/disability" target="_blank">www.bu.edu/disability</a> (website) </div>
</span></font></div>
</div>
</div>
</div>
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</blockquote></div></div>