<div dir="ltr">Thank you for the info about the Smartpen Flash Utility. Previously, I have been clearing each of the Smartpens. I archive all the notebooks/audio content. I then click on the Reset option in Echo Desktop to clear the profile from the smartpen. I think the Smartpen Flash Utility should be faster than doing this manually. <div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><b>---------------------</b></div><div dir="ltr"><b>Auston Stamm</b></div><div dir="ltr"><b><i>he / him / his</i></b></div><div>Coordinator Accessibility & Assistive Technology </div><div>Student Disability Services </div><div>Occupational Therapist Registered/Licensed</div><div><br></div><div>Saint Mary's College of California </div><div>1928 St. Mary's Road</div><div>P.O. Box 3326</div><div>Moraga, CA 94575-3260</div><div><br></div><div>Filippi Academic Hall, Suite 190 <br></div><div>Office: (925) 631-5071</div><div>Email: <a href="mailto:abs13@stmarys-ca.edu" target="_blank">abs13@stmarys-ca.edu</a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 4, 2019 at 8:21 AM Robert Spangler <<a href="mailto:rspangler1@udayton.edu">rspangler1@udayton.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">So when you archive the notebook, you're able to have Echo Desktop save it as a PDF? I'm setting up a process for our student workers to do this since I'm a screen reader user and the app has accessibility issues.<div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 4, 2019 at 10:28 AM Walton, Vicki <<a href="mailto:vwalton@columbiabasin.edu" target="_blank">vwalton@columbiabasin.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Robert,
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Since some of our students want their notes after the quarter is done, we use the
<u>Livescribe</u>/Echo Desktop to extra the notes into a PDF format with the audio and then send the notes to the student through Canvas. We do not give them the notes from the notebooks as there will be no audio with them. We also use this application to archive
and save the notes.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">We keep the notes in the archived format and throw the actual notes away and reuse the book until it is done. This way we have copy and proof of what student had
and what quarter/year. Plus, we also have the sheet that they signed and agree to the terms of use. We try to keep thorough records. I rename the notes before archiving them to the students name, quarter and year, then I archive them and then I do the flash
utility cleaning.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">I do not know if not archiving first makes a difference. Before we started using the flash utility, I would always archive them as that is how I thought they got
totally cleaned off. And, since we do all the archiving and managing of the pens, we have done that from the beginning. Since just recently, I found out we need to use the flash utility, too, to make sure it is totally cleaned off. And, this is what the rep
told me to do, first archive, then use the flash utility.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="color:black"><br>
</span><b><span style="font-family:Helvetica,sans-serif;color:rgb(0,69,124)">Vicki Walton (</span></b><b><span style="font-size:10pt;font-family:Helvetica,sans-serif;color:rgb(0,69,124)">They/Them</span></b><b><span style="font-family:Helvetica,sans-serif;color:rgb(0,69,124)">)</span></b><span style="color:black"><br>
</span><b><span style="font-family:Helvetica,sans-serif;color:rgb(106,178,226)">Assistive Technology Center<br>
</span></b><span style="font-family:Helvetica,sans-serif;color:rgb(88,89,91)">509.542.4428, or ext. 2428<br>
2600 N. 20th Ave., Pasco, WA 99301</span><span style="color:black"> </span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black"><img border="0" width="344" height="30" style="width: 3.5833in; height: 0.3125in;" id="gmail-m_5637237051555264881gmail-m_3545940791292875183Picture_x0020_2" src="cid:16ed1af89e3a18c377" alt="We All Soar Together"></span><span style="font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black"> <u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Robert Spangler<br>
<b>Sent:</b> Wednesday, December 04, 2019 6:49 AM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] Resetting Smart Pens<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div style="border:1pt solid rgb(156,101,0);padding:2pt;margin-bottom:7.5pt">
<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)"><b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:rgb(156,101,0)">CAUTION:</span></b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:black"> This email originated
outside Columbia Basin College. Do not click links or open attachments unless you know the content is safe. Questions? Call the IS Helpdesk at x2353 or email
<a href="mailto:ishelp@columbiabasin.edu" target="_blank">ishelp@columbiabasin.edu</a>.<u></u><u></u></span></p>
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<div>
<p class="MsoNormal">Is it necessary to archive it first, though? We have a statement that informs students that, upon turning in equipment, it gets wiped, so they're responsible for archiving themselves. In fact, the student worker computers only have the
smartpen flash utility installed. Should this be OK, or do I have to install Echo Desktop and make archiving the pen the first step before wiping it with the flash utility?
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Robert<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Tue, Dec 3, 2019 at 4:50 PM Walton, Vicki <<a href="mailto:vwalton@columbiabasin.edu" target="_blank">vwalton@columbiabasin.edu</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Oh Robert, I had an extensive email/phone call/ remote assistance to get this right recently. It took
some time to get an answer to this problem. I finally found the right person at Livescribe and he spent a significant amount of time helping me.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">After you archive the pen, you use the
<i>Smartpen Flash Utility</i> and completely clean it off. It only cleans off the pen it does not reset it to factory. It is called master reset but it won’t delete anything but the contents. I found lots of audio left over on the pen even though I archived
it after each quarter. So, this now cleans it all off.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Once you start the utility, and the pen shows up (in blue), use the Ctrl key and click on the green “Firmware
and all the Letter/numbers are (red box). </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><img border="0" width="634" height="351" style="width: 6.6041in; height: 3.6597in;" id="gmail-m_5637237051555264881gmail-m_3545940791292875183gmail-m_-851093534016193905Picture_x0020_11" src="cid:16ed1af89e320fd9098"><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Another window will pop up and ask if you want to master reset, click Yes. I also found this step will
also set the time right for you if that needs to be changed. </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><img border="0" width="397" height="172" style="width: 4.1388in; height: 1.7916in;" id="gmail-m_5637237051555264881gmail-m_3545940791292875183gmail-m_-851093534016193905Picture_x0020_9" src="cid:16ed1af89e321df08a9"><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">The utility application is not updated but the firmware is updated through their server so he said it
did not have to worry about what utility to use. I would say try to find the latest version, though.
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">Now, on some pens, it wanted to me install an update again so I do that too and that is normal.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black">I hope this helps? This has been a problem for us for some time and I am so happy I finally found the
right person to help me get it right.</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
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<p class="MsoNormal"><span style="color:black"><br>
</span><b><span style="font-family:Helvetica,sans-serif;color:rgb(0,69,124)">Vicki Walton (</span></b><b><span style="font-size:10pt;font-family:Helvetica,sans-serif;color:rgb(0,69,124)">They/Them</span></b><b><span style="font-family:Helvetica,sans-serif;color:rgb(0,69,124)">)</span></b><span style="color:black"><br>
</span><b><span style="font-family:Helvetica,sans-serif;color:rgb(106,178,226)">Assistive Technology Center<br>
</span></b><span style="font-family:Helvetica,sans-serif;color:rgb(88,89,91)">509.542.4428, or ext. 2428<br>
2600 N. 20th Ave., Pasco, WA 99301</span><span style="color:black"> </span><u></u><u></u></p>
</td>
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<p class="MsoNormal"><span style="color:black"><img border="0" width="344" height="30" style="width: 3.5833in; height: 0.3125in;" id="gmail-m_5637237051555264881gmail-m_3545940791292875183gmail-m_-851093534016193905Picture_x0020_2" src="cid:16ed1af89e3a18c377" alt="We All Soar Together"></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black"> </span><u></u><u></u></p>
</div>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"> </span><u></u><u></u></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Robert Spangler<br>
<b>Sent:</b> Tuesday, December 03, 2019 1:10 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> [Athen] Resetting Smart Pens</span><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div style="border:1pt solid rgb(156,101,0);padding:2pt;margin-bottom:7.5pt">
<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)">
<b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:rgb(156,101,0)">CAUTION:</span></b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:black"> This email originated outside Columbia Basin College. Do not click links or open
attachments unless you know the content is safe. Questions? Call the IS Helpdesk at x2353 or email
<a href="mailto:ishelp@columbiabasin.edu" target="_blank">ishelp@columbiabasin.edu</a>.</span><u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal">Hello, I found some instructions on the Livescribe web site to do this, with a firmware update utility, but they do not seem to be the most accurate.
<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
</div>
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<p class="MsoNormal">What is the best way to reset an Echo Smart Pen once it is returned by a student? By this I mean clearing all data and resetting to factory defaults.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Robert<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal">--
<u></u><u></u></p>
<div>
<div>
<div>
<div>
<div>
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<div>
<p class="MsoNormal">Robert Spangler<br>
Disability Services Technical Support Specialist<br>
<a href="mailto:rspangler1@udayton.edu" target="_blank">rspangler1@udayton.edu</a><br>
Office of Learning Resources (OLR) - RL 023<br>
Ryan C. Harris Learning & Teaching Center (LTC)<br>
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302 <br>
Phone: 937-229-2066<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Fax: 937-229-3270<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)<u></u><u></u></p>
</div>
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<p class="MsoNormal" style="margin-bottom:12pt">Web Site:
<a href="http://go.udayton.edu/learning" target="_blank">http://go.udayton.edu/learning</a><u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><u></u><u></u></p>
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<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">Robert Spangler<br>
Disability Services Technical Support Specialist<br>
<a href="mailto:rspangler1@udayton.edu" target="_blank">rspangler1@udayton.edu</a><br>
Office of Learning Resources (OLR) - RL 023<br>
Ryan C. Harris Learning & Teaching Center (LTC)<br>
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302 <br>
Phone: 937-229-2066<u></u><u></u></p>
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<p class="MsoNormal">Fax: 937-229-3270<u></u><u></u></p>
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<p class="MsoNormal">Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt">Web Site: <a href="http://go.udayton.edu/learning" target="_blank">
http://go.udayton.edu/learning</a><u></u><u></u></p>
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_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" rel="noreferrer" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Robert Spangler<br>Disability Services Technical Support Specialist<br><span><a href="mailto:rspangler1@udayton.edu" target="_blank">rspangler1@udayton.edu</a><br></span>Office of Learning Resources (OLR) - RL 023<br>Ryan C. Harris Learning & Teaching Center (LTC)<br>University of Dayton | 300 College Park | Dayton, Ohio 45469-1302 <br>Phone: 937-229-2066<br></div><div>Fax: 937-229-3270</div><div>Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)<br></div><div>Web Site: <a href="http://go.udayton.edu/learning" target="_blank">http://go.udayton.edu/learning</a><br><br></div></div></div></div></div></div></div></div>
_______________________________________________<br>
athen-list mailing list<br>
<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" rel="noreferrer" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><br>
</blockquote></div>