<div dir="ltr">Hi Bryon,<div>I called and left a message.
I think I can help you. It is tied to the pen registration and the Echo Desktop Authorization. They need to be the same.</div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><div dir="ltr"><div style="color:rgb(0,0,0)"><font size="2" face="arial, helvetica, sans-serif">Rebecca E Sitton</font></div><div style="color:rgb(0,0,0)"><span style="font-size:small"><font face="arial, helvetica, sans-serif">Assistive Technology Coordinator</font></span></div><div style="color:rgb(0,0,0)"><br></div><div style="color:rgb(0,0,0)"><div style="color:rgb(34,34,34)">NCSU Disability Resource Office</div><div style="color:rgb(34,34,34)">Holmes Hall, Suite 304</div><div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(0,0,0)"><div style="color:rgb(34,34,34)"><font size="2" face="arial, helvetica, sans-serif"><a href="https://maps.google.com/?q=2751+Cates+Avenue&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">2751 Cates Avenue</a></font></div><div style="color:rgb(34,34,34)"><font size="2" face="arial, helvetica, sans-serif">Campus Box 7509</font></div><div style="color:rgb(34,34,34)"><font size="2" face="arial, helvetica, sans-serif">Raleigh, NC 27695-7509</font></div></div><div style="color:rgb(0,0,0)"><font size="2" face="arial, helvetica, sans-serif">Email: <a href="mailto:resitton@ncsu.edu" style="color:rgb(17,85,204)" target="_blank">resitton@ncsu.edu</a></font></div><div style="color:rgb(0,0,0)"><span style="color:rgb(34,34,34)">Appointments: 919-515-7653</span> </div><div style="color:rgb(0,0,0)"><span style="color:rgb(34,34,34)">Pronouns: she, her, hers</span> <br></div><div style="color:rgb(0,0,0)"><font size="2" face="arial, helvetica, sans-serif"><a href="http://dro.dasa.ncsu.edu/" style="color:rgb(17,85,204)" target="_blank">NCSU Disability Resources Office Website</a></font></div><div style="color:rgb(0,0,0)"><br></div></div></div></div></div></div></div></div></div></div><font size="1"><span style="color:rgb(0,0,0);font-family:arial">CONFIDENTIALITY NOTICE: This electronic mail transmission has been sent by the Disability Resource Office at NC State University. It may contain information that is </span><span style="color:rgb(0,0,0);font-family:arial">confidential</span><span style="color:rgb(0,0,0);font-family:arial"> or otherwise legally exempt from disclosure. If you are not the intended recipient, you are hereby notified that you are not authorized to read, print, retain, copy or disseminate this message, any part of it, or any attachments. If you have received this message in error, please delete this message and any attachments without reading the content and notify the sender immediately of the inadvertent transmission. Thank you for your attention and cooperation.</span></font></div><div dir="ltr"><font size="1"><br></font></div><div dir="ltr"><font size="1">All electronic mail messages in connection with State business that are sent to or received by this account are subject to the NC Public Records Law. They are retained and may be disclosed to third parties.</font></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Feb 28, 2020 at 3:03 PM <<a href="mailto:athen-list-request@mailman12.u.washington.edu">athen-list-request@mailman12.u.washington.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send athen-list mailing list submissions to<br>
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Today's Topics:<br>
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1. Another Live Scribe pen issue (Kluesner, Bryon)<br>
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Message: 1<br>
Date: Fri, 28 Feb 2020 00:36:42 +0000<br>
From: "Kluesner, Bryon" <<a href="mailto:Bryon-Kluesner@utc.edu" target="_blank">Bryon-Kluesner@utc.edu</a>><br>
To: "<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>" <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
Subject: [Athen] Another Live Scribe pen issue<br>
Message-ID:<br>
<<a href="mailto:BN8PR10MB33782458FBAA4696E23E5BEE9AE80@BN8PR10MB3378.namprd10.prod.outlook.com" target="_blank">BN8PR10MB33782458FBAA4696E23E5BEE9AE80@BN8PR10MB3378.namprd10.prod.outlook.com</a>><br>
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Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
Hi all,<br>
<br>
A student checked out a Live Scribe pen and synced it to her Echo desktop. The pen quite working and I issued the student a replacement pen. When the student attempted to register the 2nd pen to the Echo desktop, student received a message sating the pen is not authorized on this particular desktop, and they would have to de-authorize it. Has anyone experienced this? The student was able to retrieve the notes and recordings from the initial pen. Is there a process to authorize the 2nd pen to the Echo desktop without losing the files from the 1st pen?<br>
<br>
Thanks,<br>
<br>
Bryon<br>
<br>
Bryon Kluesner, RhD<br>
Adaptive Technology Coordinator<br>
Disability Resource Center<br>
University of Tennessee at Chattanooga<br>
103 Frist Hall<br>
Chattanooga, TN 37403<br>
423-425-5251<br>
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End of athen-list Digest, Vol 169, Issue 24<br>
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