<div dir="ltr">Hi Cath, thanks for this link. I do explain to the student that they have to drag the icon exactly as it shows on their screen, so there's some break in the communication because I've had multiple students mess this up, but I can do it just fine with the keyboard. I'll see if showing them the image on this page is helpful at all. Thanks again.<div><br></div><div>Robert</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Aug 13, 2020 at 4:32 PM Stager, Catherine <<a href="mailto:Catherine.Stager@frontrange.edu">Catherine.Stager@frontrange.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">The biggest challenges I have run into with students installing on Mac is the “Lock” that shows up and has to be unlocked: it requires that they enter their computer user name and PW.
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<p class="MsoNormal">As a support suggestion, I have linked texthelp’s own support page for first time installs, <a href="https://support.texthelp.com/help/readwrite-for-mac-installing-readwrite-mac-for-the-first-time" target="_blank">https://support.texthelp.com/help/readwrite-for-mac-installing-readwrite-mac-for-the-first-time</a>.<u></u><u></u></p>
<p class="MsoNormal">Hope you find a method that helps students do this without a problem (grin).<u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Best regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Cath<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Catherine M. Stager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Assistive Technology Specialist<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="mailto:Catherine.Stager@frontrange.edu" target="_blank"><span style="color:rgb(5,99,193)">Catherine.Stager@frontrange.edu</span></a>
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">(720) 336-1245</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img border="0" width="131" height="94" style="width: 1.3645in; height: 0.9791in;" id="gmail-m_2762232317908125641Picture_x0020_1" src="cid:173e99ac7574cff311" alt="Front Range Community College, Boulder County Campus"><u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Disability Support Services - Assistive Technology<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><i><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)">Check out our
<a href="https://drive.google.com/drive/folders/1n4rM-rd97LOfRN-E3mYqRv0K1T8e0Pu1?usp=sharing" target="_blank">
<span style="color:rgb(5,99,193)">Getting Started Guides for At Home Support!</span></a><u></u><u></u></span></i></b></p>
<p class="MsoNormal"><i><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="https://bit.ly/GettingStartedAtHome" target="_blank"><span style="color:rgb(5,99,193)">https://bit.ly/GettingStartedAtHome</span></a>
<u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Robert Spangler<br>
<b>Sent:</b> Thursday, August 13, 2020 1:21 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> [Athen] Describing How to Install Software on a Mac<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<b><span style="font-size:10pt;color:rgb(156,101,0)">CAUTION:</span></b><span style="font-size:10pt;color:black"> This email originated from outside of the Colorado Community College System. Do not click links or open attachments unless you recognize the sender
and know the content is safe. Please contact your college IT Help Desk if you have any questions.</span><u></u><u></u></p>
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<p class="MsoNormal">Hi all, <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I am blind and use screen readers. Those of you who are blind also know how complicated it can be to describe to sighted people how to perform certain tasks, since we don't always know what icons look like--or at least I certainly don't.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I have been unsuccessful at describing to students how to install apps on their Mac - particularly, Read and Write. When I open the disk image file, I arrow over to the .app file, perform a command C, then go to the Applications folder
and perform a command V to paste it.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">For sighted people, they would drag the app file from the disk image package to the applications folder. It even says, in the Read and Write DMG, "Drag our beautiful icon to the applications folder." I have had multiple students, however,
fail at doing this and instead make an alias in the applications folder. Of course I can't see what they're doing to correct them.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">In the old times, when we were allowed to meet in person with students, I would just take the computer and complete the install myself. Now, however, I need to figure out how to explain this.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Anyone have any tips?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Robert<u></u><u></u></p>
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<p class="MsoNormal"><br clear="all">
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.<br>
• Appointments for Disability Services, accommodations, and Voluntary Medical Withdrawals will be conducted via telephone. To schedule, call 937-229-2066.
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<p class="MsoNormal">• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely. <u></u><u></u></p>
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<p class="MsoNormal">• For instructions and current OLR updates, visit <a href="http://go.udayton.edu/learning" target="_blank">
go.udayton.edu/learning</a><u></u><u></u></p>
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<p class="MsoNormal">Robert Spangler<br>
Disability Services Technical Support Specialist<br>
<a href="mailto:rspangler1@udayton.edu" target="_blank">rspangler1@udayton.edu</a><br>
Office of Learning Resources (OLR) - RL 023<br>
Ryan C. Harris Learning & Teaching Center (LTC)<br>
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302 <br>
Phone: 937-229-2066<u></u><u></u></p>
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<p class="MsoNormal">Fax: 937-229-3270<u></u><u></u></p>
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<p class="MsoNormal">Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt">Web Site: <a href="http://go.udayton.edu/learning" target="_blank">
http://go.udayton.edu/learning</a><u></u><u></u></p>
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_______________________________________________<br>
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<a href="http://mailman12.u.washington.edu/mailman/listinfo/athen-list" rel="noreferrer" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.<br>• Appointments for Disability Services, accommodations, and Voluntary Medical Withdrawals will be conducted via telephone. To schedule, call 937-229-2066. <br><div dir="ltr">• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely. </div><div dir="ltr">• For instructions and current OLR updates, visit <a href="http://go.udayton.edu/learning" target="_blank">go.udayton.edu/learning</a></div><div><br></div></div><div dir="ltr"><br></div><div dir="ltr">Robert Spangler<br>Disability Services Technical Support Specialist<br><span><a href="mailto:rspangler1@udayton.edu" target="_blank">rspangler1@udayton.edu</a><br></span>Office of Learning Resources (OLR) - RL 023<br>Ryan C. Harris Learning & Teaching Center (LTC)<br>University of Dayton | 300 College Park | Dayton, Ohio 45469-1302 <br>Phone: 937-229-2066<br></div><div>Fax: 937-229-3270</div><div>Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)<br></div><div>Web Site: <a href="http://go.udayton.edu/learning" target="_blank">http://go.udayton.edu/learning</a><br><br></div></div></div></div></div></div></div></div>