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<p class="MsoNormal"><span style="color:#1F497D">I have not had any experience like this and I have been using Zoom with JAWS for several years now. I’ve even done video recordings of training modules with JAWS and Zoom without this kind of behavior. The only
thing I can think of is the student may be placing a microphone (for the computer, not the digital recorder) too close to the speakers and getting some kind of feedback. Again, I haven’t had this happen and I’ve used headsets as well as web cams with microphones
built-in.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Robert Lee Beach<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Assistive Technology Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kansas City Kansas Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">7250 State Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kansas City, KS 66112<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Phone: 913-288-7671<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Email: rbeach@kckcc.edu
<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Spade, Maria<br>
<b>Sent:</b> Wednesday, September 23, 2020 2:41 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> [EXT][Athen] JAWS and Zoom<o:p></o:p></p>
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<strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">CAUTION:</span></strong><strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"> This email originated outside KCKCC. Do not click links or open attachments unless
you know the content is safe. Please forward all suspicious emails to <a href="mailto:support@kckcc.edu">
<span style="font-weight:normal">support@kckcc.edu</span></a>.</span></strong><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal">Hello. I have a student that is using JAWS and is reporting that the program conflicts with Zoom and create a feedback loop that crashes the app and disables them from engaging with the class audio. They are also stating that they use a
hand held recorder, which is placed next to the speaker, but when this loopback happens and they sign back into the session, the audio is no longer being recorded. I have tested this, our ITS department has sat in on class sessions with the student, and we
are not getting the same experience. Has anyone had this occur and was there a way to prevent this from happening?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Script MT Bold"">Maria Spade<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal">Adaptive Technology Specialist<o:p></o:p></p>
<p class="MsoNormal">Pronouns: She, her, hers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Stockton University<o:p></o:p></p>
<p class="MsoNormal"><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.stockton.edu%2Flap&data=02%7C01%7C%7Cf747592b1ab9468226a508d85ff8d3d3%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637364869882820890&sdata=%2Bh8ZdzxpejmRpR6QHv0Up45pFGYXVPNrVP%2BaPKCyLYE%3D&reserved=0">Learning
Access Program</a>, J-204 <o:p></o:p></p>
<p class="MsoNormal">101 Vera King Farris Drive<o:p></o:p></p>
<p class="MsoNormal">Galloway, NJ 08205<o:p></o:p></p>
<p class="MsoNormal">609.652.4988<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="299" height="123" style="width:3.1145in;height:1.2812in" id="Picture_x0020_1" src="cid:image001.jpg@01D691B9.88AD3BC0" alt="Image of Stockton's mascot, the Osprey. Text reads Soar Safely, Ospreys! Mask Up! Back Up! Wash Up!"><o:p></o:p></p>
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the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the
sender and delete the material.<o:p></o:p></p>
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