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<p class="MsoNormal"><span style="color:#1F497D">Feedback audio loops when you join with a mobile phone and your computer and it’s worse if the screen reader is also talking. If that happens, you need to click “leave audio” on one of those machines. Leave audio
is different than Mute. Mute turns your mic on and off; join and leav audio tell zoom whether to send the meeting audio to your speaker or not.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It can appear to be a screen reader problem if your screen reader keeps talking and talking while you frantically attempt to leave the meeting audio on one of your devices. Luckily I practiced this when I wanted
to join a meeting with both devices first. The feedback is truly ear-splitting!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Spade, Maria<br>
<b>Sent:</b> Wednesday, September 23, 2020 12:41 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> [Athen] JAWS and Zoom<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello. I have a student that is using JAWS and is reporting that the program conflicts with Zoom and create a feedback loop that crashes the app and disables them from engaging with the class audio. They are also stating that they use a
hand held recorder, which is placed next to the speaker, but when this loopback happens and they sign back into the session, the audio is no longer being recorded. I have tested this, our ITS department has sat in on class sessions with the student, and we
are not getting the same experience. Has anyone had this occur and was there a way to prevent this from happening?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Script MT Bold"">Maria Spade<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal">Adaptive Technology Specialist<o:p></o:p></p>
<p class="MsoNormal">Pronouns: She, her, hers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Stockton University<o:p></o:p></p>
<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.stockton.edu/lap__;!!A-B3JKCz!UmYSxhKsBwbSpMhX7anQaanbvMg9Qrue4SvAUkC36McomsYkuUxnbLzV7SkVgM3zN-xJsA$">Learning Access Program</a>, J-204
<o:p></o:p></p>
<p class="MsoNormal">101 Vera King Farris Drive<o:p></o:p></p>
<p class="MsoNormal">Galloway, NJ 08205<o:p></o:p></p>
<p class="MsoNormal">609.652.4988<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="299" height="123" style="width:3.1145in;height:1.2812in" id="Picture_x0020_1" src="cid:image001.jpg@01D691B2.FD124ED0" alt="Image of Stockton's mascot, the Osprey. Text reads Soar Safely, Ospreys! Mask Up! Back Up! Wash Up!"><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The information contained in this electronic message may contain confidential and/or privileged information intended only for the use of the individual or entity named above. If
the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the
sender and delete the material.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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