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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">JAWS works great with Zoom, but I bet your student is referring to Zoom-Text. Old versions of JAWS and Zoom-text did conflict because they each used a screen
driver that interpreted what applications were sending to the screen, then passed the information on to the real video driver in the system. Their video intercept drivers did not play nice with each other.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">When Zoom-Text and JAWS merged in to fusion, those problems were fully resolved, but even before that the two companies had managed to wrangle out video intercept
drivers that stopped interfering with each other.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Now a new JAWS and an old Zoom-Text or vise versa might also be the culprit.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Best thing is for the user to work only with JAWS or only with Zoom-Text, use Fusion or use NVDA with another magnification solution.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">--Debee<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Debbie Krahmer<br>
<b>Sent:</b> Wednesday, September 23, 2020 1:48 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> Re: [Athen] JAWS and Zoom<o:p></o:p></span></p>
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<p class="MsoNormal">I remember hearing that this was an issue back in the win7 days, but I hadn’t experienced it either. My vague remembrance is that either jaws had to be installed first, or zoom first in order to get it to work. Sorry I don’t have better
memory.<o:p></o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">D.<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Sep 23, 2020 at 4:36 PM Russell Solowoniuk <<a href="mailto:solowoniukr@macewan.ca">solowoniukr@macewan.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I use Jaws with Zoom quite often and have never experienced anything like this. I find Zoom to be really accessible with Jaws. Not sure what would cause the issues you mention.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good luck resolving the problem.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Russell<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>><br>
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<b>On Behalf Of </b>Spade, Maria<br>
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<b>Sent:</b> Wednesday, September 23, 2020 1:41 PM<br>
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<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
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<b>Subject:</b> [Athen] JAWS and Zoom<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Hello. I have a student that is using JAWS and is reporting that the program conflicts with Zoom and create a feedback loop that crashes the app and disables them from engaging with the
class audio. They are also stating that they use a<br>
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hand held recorder, which is placed next to the speaker, but when this loopback happens and they sign back into the session, the audio is no longer being recorded. I have tested this, our ITS department has sat in on class sessions with the student, and we<br>
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are not getting the same experience. Has anyone had this occur and was there a way to prevent this from happening?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Script MT Bold"">Maria Spade</span><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.google.com/maps/search/101*Vera*King*Farris*Drive**A0D*0A*Galloway,*NJ*08205?entry=gmail&source=g__;KysrKyslJSsrKw!!A-B3JKCz!Ufa0EqA9hoFvBVGVfkcBQnrvL4rQfbURCKcEf_ZKDh4Fp3hGHkqUzm7zh_Vi4e_IpMditw$"><br>
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</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Adaptive Technology Specialist<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Pronouns: She, her, hers<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Stockton University<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><a href="https://urldefense.com/v3/__https:/www.stockton.edu/lap__;!!A-B3JKCz!Ufa0EqA9hoFvBVGVfkcBQnrvL4rQfbURCKcEf_ZKDh4Fp3hGHkqUzm7zh_Vi4e-YH2jzVA$" target="_blank">Learning Access
Program</a>, J-204<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://urldefense.com/v3/__https:/www.google.com/maps/search/101*Vera*King*Farris*Drive**A0D*0A*Galloway,*NJ*08205?entry=gmail&source=g__;KysrKyslJSsrKw!!A-B3JKCz!Ufa0EqA9hoFvBVGVfkcBQnrvL4rQfbURCKcEf_ZKDh4Fp3hGHkqUzm7zh_Vi4e_IpMditw$">101
Vera King Farris Drive</a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://urldefense.com/v3/__https:/www.google.com/maps/search/101*Vera*King*Farris*Drive**A0D*0A*Galloway,*NJ*08205?entry=gmail&source=g__;KysrKyslJSsrKw!!A-B3JKCz!Ufa0EqA9hoFvBVGVfkcBQnrvL4rQfbURCKcEf_ZKDh4Fp3hGHkqUzm7zh_Vi4e_IpMditw$">Galloway,
NJ 08205</a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">609.652.4988<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="299" height="123" style="width:3.1145in;height:1.2812in" id="_x0000_i1025" src="cid:image001.jpg@01D691B2.43C29480" alt="Image of Stockton's mascot, the Osprey. Text reads Soar Safely, Ospreys! Mask Up! Back Up! Wash Up!"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The information contained in this electronic message may contain confidential and/or privileged information intended only for the use of the individual or entity named above. If<br>
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the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the<br>
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sender and delete the material.<o:p></o:p></p>
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_______________________________________________<br>
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athen-list mailing list<br>
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<a href="mailto:athen-list@mailman12.u.washington.edu" target="_blank">athen-list@mailman12.u.washington.edu</a><br>
<br>
<a href="https://urldefense.com/v3/__http:/mailman12.u.washington.edu/mailman/listinfo/athen-list__;!!A-B3JKCz!Ufa0EqA9hoFvBVGVfkcBQnrvL4rQfbURCKcEf_ZKDh4Fp3hGHkqUzm7zh_Vi4e_OJnCunA$" target="_blank">http://mailman12.u.washington.edu/mailman/listinfo/athen-list</a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:14.5pt">______________</span><o:p></o:p></p>
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<p class="MsoNormal">Debbie Krahmer<br>
Preferred Pronouns: D/no pronouns<o:p></o:p></p>
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<p class="MsoNormal"><br>
Associate Professor in the Libraries<br>
Accessible Technology & Government Documents Librarian<br>
304 Case-Geyer<br>
Colgate University<br>
315-228-6592<br>
<a href="mailto:dkrahmer@colgate.edu" target="_blank">dkrahmer@colgate.edu</a><o:p></o:p></p>
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