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<p class="MsoNormal"><span style="color:#1F497D">I maintain SMAs (Service Maintenance Agreements) on both of my embossers, one of which is a ViewPlus. Definitely worth the peace of mind, and covered repairs that would have been costly. While these machines
run well and last a long time (our Viewplus is well over 10 years old) they do break down, and need repair. It is easier to keep the SMA intact than it is to fight for repair costs through our administration without it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Susan Kelmer
</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Alternate Format Production Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Disability Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Division of Student Affairs
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#CFB87C">T</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D"> </span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">303
735 4836</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#CFB87C"><a href="http://www.colorado.edu/disabilityservices"><span style="color:#CFB87C">www.colorado.edu/disabilityservices</span></a>
<o:p></o:p></span></u></b></p>
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<p class="MsoNormal"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Marshall S. Bryant<br>
<b>Sent:</b> Thursday, May 20, 2021 6:53 AM<br>
<b>To:</b> athen-list@u.washington.edu<br>
<b>Subject:</b> [Athen] embosser maintenance agreements<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal">Just trying to gather thoughts from others about maintenance agreement experiences on Viewplus Max Embossers. We have one, we may possibly be using it very often come Fall semester, and I’ve looked at quotes for maintenance agreements
for it. Quotes start around $600 plus per year. I am sure if the embosser breaks down, it is worth the maintenance agreement, but what are the experiences of the durability of these embossers? It would be really nice to use funds for other needed items,
but at the same time I am sure the cost of repairs could be high if something were to happen.<o:p></o:p></p>
<p class="MsoNormal">Just wanting to see what others think about the maintenance agreements…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i>Marshall Bryant<o:p></o:p></i></p>
<p class="MsoNormal"><i>Adaptive Technology Specialist<o:p></o:p></i></p>
<p class="MsoNormal"><i>Seminole State College of Florida<o:p></o:p></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Please Note: *** Due to Florida's very broad public records law, most written communications to or from College employees regarding College business are public records,
available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure.***
<o:p></o:p></span></p>
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