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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
Hello,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
We used AIRA based <span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); display: inline !important;">on the student's recommendation</span> who was doing observations for an Early Childhood Education course just prior to the COVID situation.
The student had already used the free and paid version as well as other services comparable to AIRA on their own. We went with AIRA after a representative assured us their agents were trained to follow HIPAA-level privacy. We also purchased a cell phone stand
for the Observation booth and a cell phone lanyard for the playground <span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); display: inline !important;">to allow for the student to use their Braille notetaker during observations.</span> According
to the student, the service worked well for one session before the stay-home mandate was issued. Coincidentally, I also recall there being a slight disagreement in what we thought we had purchased and what we were invoiced, but we also chalked it up to miscommunication
after we were issued a refund by customer service. </div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
Best,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255); display: inline !important;">Jose Amenero</span><br>
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);">Assistive Technology and Alternative Media Coordinator<span style="margin:0px"> </span></span><br style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255);">
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);">Office for Students with Disabilities<span style="margin:0px"> </span></span><br style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255);">
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);">California State University, Los Angeles<span style="margin:0px"> </span></span><br style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255);">
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);">5151 State University Drive<span style="margin:0px"> </span></span><br style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255);">
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);">Los Angeles, CA 90032<span style="margin:0px"> </span></span><br style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 13.3333px; font-weight: 700; text-align: -webkit-left; background-color: rgb(255, 255, 255);">
<span style="margin: 0px; font-weight: normal; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"><a href="http://www.calstatela.edu/" style="margin:0px;text-decoration-line:none">calstatela.edu</a></span><span style="margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"> </span><span style="margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"> </span><span style="margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(255, 206, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"><strong>|</strong></span><span style="margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"> </span><span style="margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); text-align: -webkit-left; background-color: rgb(255, 255, 255);"> </span><strong style="font-size: 13.3333px; text-align: -webkit-left; background-color: rgb(255, 255, 255); color: rgb(74, 79, 85); font-family: "Palatino Linotype", "Times New Roman", Times, serif;"><em>Pushing
Boundaries</em></strong><br>
</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size: 11pt;"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu> on behalf of athen-list-request@mailman12.u.washington.edu <athen-list-request@mailman12.u.washington.edu><br>
<b>Sent:</b> Friday, July 9, 2021 12:00 PM<br>
<b>To:</b> athen-list@u.washington.edu <athen-list@u.washington.edu><br>
<b>Subject:</b> athen-list Digest, Vol 186, Issue 5</font>
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Today's Topics:<br>
<br>
1. NDC Live Panel on Supporting Deaf College Students as Campus<br>
Reopens (National Deaf Center)<br>
2. AIRA (Weissenberger, T M)<br>
3. Re: AIRA (Hunziker, Dawn A - (hunziker))<br>
4. Re: [EXTERNAL] Re: AIRA (Priest, Ione)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Thu, 8 Jul 2021 14:25:37 -0500<br>
From: National Deaf Center <help@nationaldeafcenter.org><br>
To: Access Technology Higher Education Network<br>
<athen-list@u.washington.edu><br>
Subject: [Athen] NDC Live Panel on Supporting Deaf College Students as<br>
Campus Reopens<br>
Message-ID:<br>
<CAAQdMEW9rhOdDGAu96LDEOaJy8Qar2K-UStCgGf+LY6rE7t=YQ@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Join us on Tuesday July 13 at 2 p.m. CT for Supporting Deaf College<br>
Students: Perspectives from Disability Services on Campus Reopening, a live<br>
online discussion featuring a panel of experienced disability services<br>
professionals who will share strategies for addressing various challenges<br>
in anticipation of reopening campus. Learn from first-hand accounts about<br>
how to be creative and flexible in your strategies for access -- whether<br>
in-person, online, hybrid, or other type of learning environment.<br>
<br>
Panelists<br>
<br>
-<br>
<br>
Jason Altmann, Harper College - Director of Access and Disability<br>
Services<br>
-<br>
<br>
Kate Skarda-Lewandowski, University of Wisconsin-Madison - Access<br>
Consultant, Deaf and Hard of Hearing at McBurney Disability Resource Center<br>
-<br>
<br>
Alicia Guevara, Lone Star College - Director of Accessibility Services &<br>
Resources<br>
-<br>
<br>
Myrna Marinik, St. Mary?s University - Associate Director of Student<br>
Accessibility Services<br>
<br>
<br>
Interpreters and real-time captioning will be provided. If you have<br>
additional accommodation needs please email help@nationaldeafcenter.org.<br>
<br>
Register Now!<br>
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*NDC | help team*<br>
*help@nationaldeafcenter.org <help@nationaldeafcenter.org>*<br>
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Resources to support institutions during COVID-19<br>
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<br>
Message: 2<br>
Date: Thu, 8 Jul 2021 20:14:22 +0000<br>
From: "Weissenberger, T M" <todd-weissenberger@uiowa.edu><br>
To: "'athen-list@u.washington.edu'" <athen-list@u.washington.edu><br>
Subject: [Athen] AIRA<br>
Message-ID:<br>
<BN3PR04MB230768CD46EB821C90084A7F86199@BN3PR04MB2307.namprd04.prod.outlook.com><br>
<br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Colleagues,<br>
<br>
Cross-posting this in a few common places--apologies in advance for any redundancy.<br>
<br>
A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas
welcome.<br>
<br>
I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.<br>
<br>
Best,<br>
TMW<br>
<br>
T.M. Weissenberger<br>
IT Accessibility Coordinator<br>
University of Iowa<br>
<br>
2800 University Capitol Centre<br>
200 S. Clinton Street<br>
Iowa City, IA 52242<br>
<br>
todd-weissenberger@uiowa.edu<mailto:todd-weissenberger@uiowa.edu><br>
319.384.3323<br>
<br>
[The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern]<br>
<br>
<br>
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<br>
Message: 3<br>
Date: Thu, 8 Jul 2021 20:24:05 +0000<br>
From: "Hunziker, Dawn A - (hunziker)" <hunziker@arizona.edu><br>
To: Access Technology Higher Education Network<br>
<athen-list@u.washington.edu>, "ITACCESS@LISTSERV.EDUCAUSE.EDU"<br>
<ITACCESS@LISTSERV.EDUCAUSE.EDU><br>
Subject: Re: [Athen] AIRA<br>
Message-ID:<br>
<BY5PR19MB3667491E4DC2D66B0916D2C2DC199@BY5PR19MB3667.namprd19.prod.outlook.com><br>
<br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Hi all,<br>
<br>
We've also had inquiries about AIRA. I'm also interested in your feedback - so please share to the list!<br>
<br>
Along with Todd's wonder about security/privacy, I'd add FERPA to that list since they might be looking at class type data...<br>
<br>
Note: I did have one experience with a guide via a phone (I'm not remembering what service) and, luckily, the individual was with me as they were trying the service - they would have ended up in a dead end area because the agent was relying on a map, and I
believe glasses, and didn't realize the street didn't go through - a common occurrence on campuses!<br>
<br>
Bear Down,<br>
Dawn<br>
<br>
Dawn Hunziker<br>
Assistant Director, Digital and Physical Access | Disability Resources<br>
The University of Arizona | hunziker@arizona.edu<mailto:hunziker@arizona.edu><br>
drc.arizona.edu<<a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdrc.arizona.edu%2F&data=04%7C01%7Cjose.amenero2%40calstatela.edu%7Cc67137fe47b347f4c33b08d9430bf552%7Cce8a2002448f4f5882b1d86f73e3afdd%7C0%7C0%7C637614541786466579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=w6%2Baawz%2BktHwTOm2iqLjeaE2jISux6SP%2ByT4KPiLExo%3D&reserved=0">https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdrc.arizona.edu%2F&data=04%7C01%7Cjose.amenero2%40calstatela.edu%7Cc67137fe47b347f4c33b08d9430bf552%7Cce8a2002448f4f5882b1d86f73e3afdd%7C0%7C0%7C637614541786466579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=w6%2Baawz%2BktHwTOm2iqLjeaE2jISux6SP%2ByT4KPiLExo%3D&reserved=0</a>>
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520-626-9409<br>
<br>
From: athen-list <athen-list-bounces@mailman12.u.washington.edu> On Behalf Of Weissenberger, T M<br>
Sent: Thursday, July 8, 2021 1:14 PM<br>
To: 'athen-list@u.washington.edu' <athen-list@u.washington.edu><br>
Subject: [EXT][Athen] AIRA<br>
<br>
<br>
External Email<br>
Colleagues,<br>
<br>
Cross-posting this in a few common places--apologies in advance for any redundancy.<br>
<br>
A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas
welcome.<br>
<br>
I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.<br>
<br>
Best,<br>
TMW<br>
<br>
T.M. Weissenberger<br>
IT Accessibility Coordinator<br>
University of Iowa<br>
<br>
2800 University Capitol Centre<br>
200 S. Clinton Street<br>
Iowa City, IA 52242<br>
<br>
todd-weissenberger@uiowa.edu<mailto:todd-weissenberger@uiowa.edu><br>
319.384.3323<br>
<br>
[The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern]<br>
<br>
<br>
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<br>
Message: 4<br>
Date: Thu, 8 Jul 2021 21:01:14 +0000<br>
From: "Priest, Ione" <ipriest@msudenver.edu><br>
To: Access Technology Higher Education Network<br>
<athen-list@u.washington.edu><br>
Subject: Re: [Athen] [EXTERNAL] Re: AIRA<br>
Message-ID:<br>
<MN2PR03MB49753DD16A159770192C9732A5199@MN2PR03MB4975.namprd03.prod.outlook.com><br>
<br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
We used AIRA for a student who was doing a student teaching internship a couple years ago. The students in the class were minors, which was another area of concern on top of those already mentioned below. We were told that all of their agents are screened are
trained to follow HIPAA-level privacy at all times. The student had nothing but praise for the service. I recall there being a slight disagreement in what we thought we had purchased and what we were invoiced, but I do not believe it was very major (and very
well could have been a miscommunication on either side).<br>
<br>
<br>
Ione Priest, CPACC<<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.accessibilityassociation.org%2Fcpacccertification&data=04%7C01%7Cjose.amenero2%40calstatela.edu%7Cc67137fe47b347f4c33b08d9430bf552%7Cce8a2002448f4f5882b1d86f73e3afdd%7C0%7C0%7C637614541786466579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8fGi1PDqlbAG6daQP4YwmVnj4JzwuBiD%2BMmPqfH0gEY%3D&reserved=0">https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.accessibilityassociation.org%2Fcpacccertification&data=04%7C01%7Cjose.amenero2%40calstatela.edu%7Cc67137fe47b347f4c33b08d9430bf552%7Cce8a2002448f4f5882b1d86f73e3afdd%7C0%7C0%7C637614541786466579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8fGi1PDqlbAG6daQP4YwmVnj4JzwuBiD%2BMmPqfH0gEY%3D&reserved=0</a>>
| Accessibility Technology Manager<br>
Pronouns: she/her, they/them<br>
Access Center<br>
Metropolitan State University of Denver<br>
Campus Box 56, P.O. Box 173362, Denver, CO 80217-3362<br>
303-615-0200 (office)<br>
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From: athen-list <athen-list-bounces@mailman12.u.washington.edu> On Behalf Of Hunziker, Dawn A - (hunziker)<br>
Sent: Thursday, July 8, 2021 2:24 PM<br>
To: Access Technology Higher Education Network <athen-list@u.washington.edu>; ITACCESS@LISTSERV.EDUCAUSE.EDU<br>
Subject: [EXTERNAL] Re: [Athen] AIRA<br>
<br>
NOTICE: This email originated from outside the University. Please exercise caution when replying or opening links and attachments.<br>
<br>
Hi all,<br>
<br>
We've also had inquiries about AIRA. I'm also interested in your feedback - so please share to the list!<br>
<br>
Along with Todd's wonder about security/privacy, I'd add FERPA to that list since they might be looking at class type data...<br>
<br>
Note: I did have one experience with a guide via a phone (I'm not remembering what service) and, luckily, the individual was with me as they were trying the service - they would have ended up in a dead end area because the agent was relying on a map, and I
believe glasses, and didn't realize the street didn't go through - a common occurrence on campuses!<br>
<br>
Bear Down,<br>
Dawn<br>
<br>
Dawn Hunziker<br>
Assistant Director, Digital and Physical Access | Disability Resources<br>
The University of Arizona | hunziker@arizona.edu<mailto:hunziker@arizona.edu><br>
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From: athen-list <athen-list-bounces@mailman12.u.washington.edu<mailto:athen-list-bounces@mailman12.u.washington.edu>> On Behalf Of Weissenberger, T M<br>
Sent: Thursday, July 8, 2021 1:14 PM<br>
To: 'athen-list@u.washington.edu' <athen-list@u.washington.edu<mailto:athen-list@u.washington.edu>><br>
Subject: [EXT][Athen] AIRA<br>
<br>
<br>
External Email<br>
Colleagues,<br>
<br>
Cross-posting this in a few common places--apologies in advance for any redundancy.<br>
<br>
A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas
welcome.<br>
<br>
I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.<br>
<br>
Best,<br>
TMW<br>
<br>
T.M. Weissenberger<br>
IT Accessibility Coordinator<br>
University of Iowa<br>
<br>
2800 University Capitol Centre<br>
200 S. Clinton Street<br>
Iowa City, IA 52242<br>
<br>
todd-weissenberger@uiowa.edu<mailto:todd-weissenberger@uiowa.edu><br>
319.384.3323<br>
<br>
[The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern]<br>
<br>
<br>
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