<div dir="ltr"><div class="gmail_default" style="font-size:small">FWIW, I had a terrible time logging in to the TextHelp Go-to-Meeting webinar as well. First it took an extraordinary number of clicks just to get the meeting to start. When it started, there was no sound and no controls to adjust sound. Logged out and logged in a second time and got audio only without the presentation. Logged out and back in a THIRD time (now 20 minutes into the 60 minute webinar). Not sure that my login obstacles were software related but agree wholeheartedly that TextHelp, a global company specializing in *accessibility* should use tools for their presentations that are accessible to all users, or use tools which are recognized as *accessible* for a variety of accessibility software. </div><div class="gmail_default" style="font-size:small"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div><div><div>Wink Harner<br></div>Accessibility Consultant/Alternative Text Production<br></div>The Foreign Type<br><br></div></div>Portland OR<br><a href="mailto:foreigntype@gmail.com" target="_blank">foreigntype@gmail.com</a><br>480-984-0034<br><br></div><div>This email was dictated using Dragon NaturallySpeaking. Please forgive quirks, misrecognitions, or errata .<br></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Nov 18, 2021 at 1:34 PM Russell Solowoniuk <<a href="mailto:solowoniukr@macewan.ca">solowoniukr@macewan.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span>Hi Robert,<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>I just ran into the same issue as you trying to log in to the Orbit Reader webinar. I am using JAWS 2022, and was not able to get in at all. I tried using the JAWS cursor, but that didn’t work. I
closed the meeting and tried to sign back in, and after that, the text that I was able to read with the JAWS cursor was in Spanish. I ran into this same issue in a TextHelp! Webinar back in December of 2020.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>I didn’t recall how I managed to get around this in December, but found some notes I had made, and in December I was able to get in on my iMac. Luckily I was working from home today, so had access
to my iMac, and, sure enough, I was able to log in with no issue at all. The sad part is that there were only 10 minutes left in the webinar by the time I figured it all out!<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>They will be sending out a recording of the webinar tomorrow, so I’ll listen to the rest of it then.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>I agree that we should suggest to vendors that they not use the GoTo Webinar platform. It’s so frustrating.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Take care,<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Russell<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu" target="_blank">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Robert Spangler<br>
<b>Sent:</b> Thursday, November 11, 2021 8:51 AM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu" target="_blank">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> [Athen] Accessibility of Go To Meeting<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b><span style="color:rgb(210,69,24)">EXTERNAL:</span></b><span style="color:black"> <a href="https://myportal.macewan.ca/help.html#external-email" target="_blank">Use caution.</a><u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Hello, <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I use NVDA and JAWS, and have not had any success using Go To Meeting with either one! When I access a meeting link, the app opens, but I cannot navigate any part of the window. In fact, I always have to ask a student worker to click
to join meeting with computer audio, because I can't access it.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I wanted to check here if other screen readers have experienced this and if there are any workarounds. I think that if Go To Meeting is unwilling to fix their software (and it's been unusable like this for years) we need to start convincing
vendors (I'm in a Texthelp webinar currently) to stop using it, and to use something like Zoom or Google Meets.<br>
<br>
Thanks,<u></u><u></u></p>
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<p class="MsoNormal">Robert<u></u><u></u></p>
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<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">Robert Spangler<u></u><u></u></p>
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<p class="MsoNormal">Disability Services Technical Support Specialist, Office of Learning Resources (OLR)<u></u><u></u></p>
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<p class="MsoNormal">University of Dayton<u></u><u></u></p>
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<p class="MsoNormal">Ryan C. Harris Learning Teaching Center (LTC)<u></u><u></u></p>
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<p class="MsoNormal">Roesch Library Room: 023<u></u><u></u></p>
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<p class="MsoNormal">Phone: 937-229-2066<u></u><u></u></p>
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<p class="MsoNormal">Fax: 937-229-3270<u></u><u></u></p>
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<p class="MsoNormal">For Deaf/Hard of Hearing, call 711 (Ohio Relay)<u></u><u></u></p>
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<p class="MsoNormal">For office hours and further OLR information, please visit<u></u><u></u></p>
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<p class="MsoNormal"><a href="http://go.udayton.edu/learning" target="_blank">go.udayton.edu/</a>olr<u></u><u></u></p>
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<p class="MsoNormal">CONFIDENTIALITY NOTICE<u></u><u></u></p>
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<p class="MsoNormal">The information contained in this electronic message is confidential and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail or any of its components is strictly prohibited. If you have received this email in error, please "reply" to the sender.<u></u><u></u></p>
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