<div dir="ltr"><div><span id="gmail-docs-internal-guid-9685d7aa-7fff-f64a-d82c-dcc0afb3a69d"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Greetings Tiffany, </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">When you say “We are having conversations on campus…” an important consideration is centering the people who ultimately are the end-users of such technology to see if it is effective for them. For example, we often see deaf</span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><span style="font-size:0.6em;vertical-align:super">1</span></span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> students struggling with access because their schools will rely on auto-caption features and will not provide professional </span><a href="http://www.nationaldeafcenter.org/stts" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">speech-to-text service providers</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> (i.e. CART, C-Print, or TypeWell captionists) and/or </span><a href="https://www.nationaldeafcenter.org/quality-standards-captions" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">quality captions</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> for videos. With poor accuracy rates among other concerns, automatic speech recognition (ASR) technology must be carefully considered where and when it is implemented. Generally speaking, it is not recommended for use with classroom access or live events when deaf people are present because of the risk of misunderstandings. We recommend reviewing: </span><a href="https://www.nationaldeafcenter.org/news/auto-captions-and-deaf-students-why-automatic-speech-recognition-technology-not-answer-yet" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Auto Captions and Deaf Students: Why Automatic Speech Recognition Technology Is Not the Answer (Yet)</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">However, there may be certain use cases where ASR technology could be useful such as, but not limited to: </span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A tool when creating transcripts to edit when captioning pre-recorded videos. Editing ASR transcripts can be more efficient than creating a transcript from scratch.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">An accommodation for people with mobility and/or dexterity disabilities to type independently.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A stop-gap tool for one-on-one situations when deaf and hearing people need to communicate. </span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">As a </span><a href="https://www.nationaldeafcenter.org/resource/note-taking-introduction" style="text-decoration-line:none"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">note taking</span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> tool for some students.</span></p></li></ul><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">We hope this helps provide considerations on using ASR technology on campus. We also would encourage you to post your question on the NDC Listserv to ask colleagues who may frequently interact with captioning requests on campus to learn more about their strategies. To join the NDC listserv, sign up at </span><a href="http://www.nationaldeafcenter.org/signup" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">nationaldeafcenter.org/signup</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Should you have any additional questions, please do not hesitate to reach out to us for more information on this topic. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Additional Resources</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><a href="https://www.youtube.com/watch?v=XbMB5Hj14Pg" style="text-decoration-line:none"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Does Auto Captioning Effectively Accommodate Deaf People? </span></a><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">(Webinar Recording)</span></p></li></ul><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><a href="https://www.nationaldeafcenter.org/automatic-captions" style="text-decoration-line:none"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Captioned Media: Automatic Captions</span></a></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><a href="https://www.nationaldeafcenter.org/automatic-captions" style="text-decoration-line:none"><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Speech-to-Text Services (STTS) vs. Automatic Speech Recognition (ASR)</span></a></p></li></ul><br><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><span style="font-size:0.6em;vertical-align:super">1</span></span><a href="https://www.nationaldeafcenter.org/defining-deaf" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">NDC</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> uses the term </span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">deaf </span><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">in an all-inclusive manner, to include people who may identify as deaf, deafblind, deafdisabled, hard of hearing, late-deafened, and hearing impaired.</span></span></div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><b style="font-size:small;font-family:tahoma,sans-serif"> </b><b style="font-family:tahoma,sans-serif;font-size:large;color:rgb(34,34,34)">NDC | help team</b></div><div style="color:rgb(34,34,34)"><font size="4" face="tahoma, sans-serif"> <a href="mailto:help@nationaldeafcenter.org" target="_blank">help@nationaldeafcenter.org</a> </font></div><div style="color:rgb(34,34,34)"><a href="https://www.nationaldeafcenter.org/" style="color:rgb(17,85,204)" target="_blank"><img src="https://docs.google.com/uc?export=download&id=1vKVPUWUGvGPQjJiDB_iZ5lqiotOYq8wG&revid=0B4Q56QOFR95YdDI1dHFBeXREMitHNlptdkZlK2w2NVJNc2JBPQ" alt="https://www.nationaldeafcenter.org/" width="200" height="25"></a><font face="tahoma, sans-serif" size="4"></font><br></div><div style="color:rgb(34,34,34)"> <a href="http://www.nationaldeafcenter.org/" style="color:rgb(17,85,204)" target="_blank"><img 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src="https://drive.google.com/a/nationaldeafcenter.org/uc?id=16Z55rDJUB1BTiUZxnUkjzXBDQs-7KUN_&export=download"></a></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:small">Subscribe to our <a href="http://www.nationaldeafcenter.org/signup" target="_blank">newsletter</a>!<br></div></div><div dir="ltr" style="font-size:small"><br></div></div></div></div></div></div></div></div><div><font face="tahoma, sans-serif"><font style="vertical-align:inherit"><font style="vertical-align:inherit">NDC is a technical assistance and dissemination center funded by the </font></font>U.S. Department of Education's Office of Special Education Programs #H326D210002. Project Officer: Dr. Louise Tripoli.</font><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font face="tahoma, sans-serif"> Disclaimers: 1) The contents of this email do not necessarily represent the positions or policies of the federal government. 2) NDC does not provide legal advice and any information shared should not be considered as such. 3) NDC does not endorse any specific products/services/vendors and any information shared should not be considered as such.</font></font></font><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, May 5, 2022 at 8:25 PM Victoria Chávez <<a href="mailto:vcchavez528@gmail.com">vcchavez528@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Personally I always enable automatic captions on zoom and I always request them when I see the option. I know they are not perfect and especially when folks with non-US accents speak it does a very poor job but if an org doesn't have the resources to invest in CART, I think it's much better than nothing. Otter.ai does a really great job of captioning and when you pay for the subscription you can actually add your own dictionary so it does a much better job of picking up names and any very specific terminology that you may be using as long as it's in the dictionary.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, May 5, 2022, 16:17 Tiffany Kennell <<a href="mailto:tiffany.kennell@chemeketa.edu" target="_blank">tiffany.kennell@chemeketa.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"> Hello, <div><br><div>We are having conversations on campus about the pros and cons of automatic captions. I would like to hear from you- is your school using automatic captions on a regular basis, or automatic transcripts for remote classes or events? What do you think about automatic captions? I look forward to hearing from you. <br clear="all"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><br></div><div> Kind regards, </div></div></div></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><br></div></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div>Tiffany Kennell, BS</div><div>Chemeketa Community College</div><div>Student Accessibility Services</div><div><a href="mailto:tiffany.kennell@chemeketa.edu" rel="noreferrer" target="_blank">tiffany.kennell@chemeketa.edu</a></div><div>503.399.5192</div><div><br></div></div></div></div></div></div></div></div></div></div></div>
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