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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864;mso-fareast-language:EN-US">Thank you, Tom! This was a part of a conversation with security and procurement. The vendor was asked for a VPAT (ACR) before proceeding
with negotiations. The vendor responded with ‘we are 100% compliant with all WCAG guidelines’ with no other documentation. I could not, on good faith or conviction, say it was even somewhat accessible without testing or documentation even though the department
requesting it demanded we (I) allow it. Nor was I allowed access to the product to test with assistive tech.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864;mso-fareast-language:EN-US">NJ<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Tom Siechert<br>
<b>Sent:</b> Friday, May 13, 2022 3:26 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> Re: [Athen] VPAT?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">The other fundamental thing to keep in mind when reviewing any VPAT (ACR) is the validity of the reported conformance levels. If the person(s) completing the VPAT (ACR) do not have
the appropriate skills and expertise, then what is reported is mostly, if not entirely, meaningless. Also, vendors all too often have an incentive to not be entirely truthful, as accurately reporting status levels may put them at a competitive disadvantage
(e.g. in a Procurement bidding / scoring process.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">A very common scenario is having say two VPATs (ACRs) - one says "Conforms" for all success criterion (and has no supporting comments), while another (honestly) reports varying conformance
levels and details various barriers that exist in their solution. Which product would you choose? At face value, the one that purports to have 100% conformance would be the "winner." Is that likely to be true in the real world? Not at all.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">So, then, what to do? It depends. Usually, to get any real sense of conformance levels - you need to go beyond simply accepting what is written in a VPAT (ACR) by doing one or more
of the following activities:<o:p></o:p></span></p>
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<li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Have a scripted demos (where you ask the vendor to demo critical functionality using assistive technology, and/or keyboard-only use)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Perform your own hand-on testing (e.g., get a sandbox, test drive the solution)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Have a vendor provide accessibility conformance testing results (optimally performed by a reputable, neutral, 3<sup>rd</sup> party vendor)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Ask the vendor to substantiate their claims of conforms by providing detailed responses that will show whether they do (or do not) understand the criterion involved<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Reach out to accessibility experts (e.g., via places like this Listserv) to see if anyone can share real-world experience/knowledge about the solutions' actual level of conformance<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Tahoma",sans-serif">Ask questions about the company's accessibility testing processes/accessibility training for developers, etc.<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">Tom Siechert, CPWA<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">CSU Stanislaus<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu">athen-list-bounces@mailman12.u.washington.edu</a>>
on behalf of Normajean.Brand <<a href="mailto:normajean.brand@hccs.edu">normajean.brand@hccs.edu</a>><br>
<b>Sent:</b> Friday, May 13, 2022 1:08 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] VPAT?</span> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">Thank you, Glen! And Jeanna!</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">This. This is what I’m trying to teach the faculty and others, including procurement, about VPATs. It’s not a ‘score’ or ‘percentage’. It seems we have a
newly enthusiastic procurement person who is now team 100% accessible or we don’t use it. I applaud the enthusiasm though. Sometimes I’m battling a department that just won’t budge on their choice of product.
</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">I appreciate your thoughts, wisdom, and help. This is above my paygrade but if asked I’m chiming in … because accessibility and usability matters to everyone.
</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">Thanks! Have a wonderful weekend,</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">NJ</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xmsonormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>glen walker<br>
<b>Sent:</b> Friday, May 13, 2022 12:51 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] VPAT?<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">It'd be nice if, when comparing multiple VPATs, you could get a "score" and then just choose the highest score but it doesn't work like that.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">You could potentially tally up the number of "supports", "partially supports" and "does not support" values and maybe create a score. But a VPAT with a lot of "partially supports" might actually be more accessible than a product with
a lot of "supports" if the latter also has a lot of "does not support". The "not applicable" values should count against a product.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">With a WCAG 2.1 VPAT/ACR, you should have 30 rows in the A table and 20 rows in the AA tables (50 combined).<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">Suppose the VPAT has 25 "supports", 15 "partially supports", 7 "does not support", and 3 "not applicable". Is that a 50% score? 25 "supports" out of a total of 50? The "partially supports" should also help the "score".<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">It's a tough call. Ideally, the product with the most "supports" and "partially supports" should win.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">But you might have to evaluate the "does not support" items. It could be that the parts that aren't supported are in a part of the product that you won't be using, so the fact that it doesn't work doesn't matter.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">Sometimes you have to pick the product that is "least worst". That is, all the VPATs could be bad but if that's all you have to choose from, try to use the one that sucks the least. But hopefully if that happens, you have the option
of choosing none of them and doing more research for other products.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">Glen<o:p></o:p></p>
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<p class="xmsonormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fglen-walker%2F&data=05%7C01%7C%7Cc72aab0e850743a0fc6c08da351c5ee6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637880693221038025%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NisLfLRMhe%2BBS5GjbO8ggkBVmj31MdhZcNZrqKd83EU%3D&reserved=0">https://www.linkedin.com/in/glen-walker/</a><o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">On Fri, May 13, 2022 at 11:08 AM Normajean.Brand <<a href="mailto:normajean.brand@hccs.edu">normajean.brand@hccs.edu</a>> wrote:<o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">Hello All, and good Friday!</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">When looking at a VPAT (and I’m not sure I’m even asking the question correctly), what would be the baseline of acceptable accessibility – 75%, 85%, or something
else – as to whether your college would accept and vet a product for use? I know we would all like for products to be 100% accessible, but what is your baseline?
</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">I hope this makes sense, because I was asked by an academic department looking at procuring new software, what would be acceptable.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">Thanks for your insight,</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">NJ</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">NJ Brand, BAAS-Psych, ATAC</span></b><span style="font-size:10.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">
</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">(she/her/hers)
</span><span style="font-size:9.0pt;font-family:"Verdana Pro",sans-serif;color:black"><---
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What Is This</a></span><span style="font-size:10.0pt;color:#1F3864"><br>
</span><b><span style="font-size:9.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">ADA Tech/Assistive Technology Technician</span></b><span style="font-size:9.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">, Center for Learning Innovation<br>
● Spring Branch Campus ● Suite RC12/13 – Note: Working remotely, off-campus, until further notice</span><o:p></o:p></p>
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<p class="xmsonormal"><b><i><span style="font-size:8.0pt;font-family:"Verdana Pro",sans-serif;color:#1F3864">Accessibility and Inclusion are shared institutional responsibilities. #ally #highered #inclusion</span></i></b><o:p></o:p></p>
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