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<p class="MsoNormal">Howdy Tiffany!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Yes, it’s frustrating and challenging when a publisher refuses to share a digital file.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The publisher’s response, all be it unhelpful and uncooperative, is not inaccurate. You can send them a Dear Colleague letter and let them know all of the reasons why their materials should be accessible to this student – but ultimately
your institution is on the hook for making it happen.<o:p></o:p></p>
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In these situations, I’ll do one of two things:<o:p></o:p></p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">I’ll ask the student if I can cut and scan their copy of the material. Many times, if they have no intent to keep the book after the class, our bookstore will buy back the re-bound
materials and not penalize the student’s buy-back price.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">If the student is unwilling to have their copy cut, I’ll just buy the PDF. Yes, the publisher has double-dipped here, but they run a business and, frankly, aren’t held to the same
compliance measures as our institutions.<o:p></o:p></li></ol>
<p class="MsoListParagraph"><o:p> </o:p></p>
<p class="MsoListParagraph">What’s the book? Maybe one of us here may have a copy to share?<o:p></o:p></p>
<p class="MsoListParagraph"><o:p> </o:p></p>
<p class="MsoListParagraph">Thanks! <span style="font-family:"Segoe UI Emoji",sans-serif">
😊</span><o:p></o:p></p>
<p class="MsoListParagraph"><o:p> </o:p></p>
<p class="MsoListParagraph">Be well,<o:p></o:p></p>
<p class="MsoListParagraph">J<o:p></o:p></p>
<p class="MsoListParagraph"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">- - - - - - - - - - - - - - - - - - - - - - - -<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">Justin Romack</span></b><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black"> | Assistive Technology Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">Disability Resources | Texas A&M University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">1224 TAMU | College Station, TX 77843-1224<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">ph: 979.845.1637 | <a href="mailto:justinr@disability.tamu.edu"><span style="color:#0563C1">justinr@disability.tamu.edu</span></a></span><span style="font-size:10.0pt;font-family:"Times",serif">
</span><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">| disability.tamu.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:black">- - - - - - - - - - - - - - - - - - - - - - - -<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#500000">DIVISION OF STUDENT AFFAIRS
</span></b><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#500000">| One Division. One Mission</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Tiffany Kennell<br>
<b>Sent:</b> Thursday, June 30, 2022 3:50 PM<br>
<b>To:</b> athen-list@u.washington.edu<br>
<b>Subject:</b> [Athen] publisher unwilling to provide a PDF<o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hello, I have run into a publisher who is unwilling to provide a PDF. It has been many years, but I used to have a "Dear Colleague" letter that I would use for
this kind of situation, but I can't find it now. Please share with <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">This Message Is From an External Sender
<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">This message came from outside your organization.
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<p class="MsoNormal">Hello, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have run into a publisher who is unwilling to provide a PDF. It has been many years, but I used to have a "Dear Colleague" letter that I would use for this kind of situation, but I can't find it now. Please share with me what you say
when a publisher says it is the college's responsibility to buy the PDF even when the student has already done so. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you! <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Tiffany Kennell, BS<o:p></o:p></p>
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<p class="MsoNormal">Chemeketa Community College<o:p></o:p></p>
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<p class="MsoNormal">Student Accessibility Services<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:tiffany.kennell@chemeketa.edu" target="_blank">tiffany.kennell@chemeketa.edu</a><o:p></o:p></p>
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<p class="MsoNormal">503.399.5192<o:p></o:p></p>
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