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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This happens. Unfortunately, publishers are under no legal obligation to provide us with anything, and there are still a few publishers out there that are not
willing to share files. It is ultimately the responsibility of the institution (aka, your campus) to provide the appropriate alternate format for a student.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m assuming you have checked with Bookshare to see if there is a file there? It won’t be a PDF, but you can usually download a Word copy and then do some editing
to make it work for your student. You can see if the student will let you scan their book. Our bookstore takes back the rebound (spiral bound) book as a used book with no questions asked. Also, you can ask on the listservs (like this one) to see if someone
already has a PDF of that book that they could share with you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:black">Susan Kelmer </span>
</b><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Alternate Format Production Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Disability Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Division of Student Affairs
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#CFB87C">T</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;color:black">303 735 4836</span><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;color:#CFB87C"><a href="http://www.colorado.edu/disabilityservices"><span style="color:#CFB87C">www.colorado.edu/disabilityservices</span></a>
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#CFB87C"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#CFB87C"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica Neue",serif;color:black"><img border="0" width="150" height="56" style="width:1.5625in;height:.5833in" id="Picture_x0020_1" src="cid:image001.png@01D89045.3155A830" alt="cid:image001.png@01D598AC.79FC1C60"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0070C0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#1F497D">Due to the nature of electronic communication, the security of this message cannot be guaranteed. If you’ve received this email in error please notify the sender immediately and delete this
message. </span></i><i><span style="color:#1F497D"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Tiffany Kennell<br>
<b>Sent:</b> Thursday, June 30, 2022 2:50 PM<br>
<b>To:</b> athen-list@u.washington.edu<br>
<b>Subject:</b> [Athen] publisher unwilling to provide a PDF<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have run into a publisher who is unwilling to provide a PDF. It has been many years, but I used to have a "Dear Colleague" letter that I would use for this kind of situation, but I can't find it now. Please share with me what you say
when a publisher says it is the college's responsibility to buy the PDF even when the student has already done so. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you! <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Tiffany Kennell, BS<o:p></o:p></p>
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<p class="MsoNormal">Chemeketa Community College<o:p></o:p></p>
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<p class="MsoNormal">Student Accessibility Services<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:tiffany.kennell@chemeketa.edu" target="_blank">tiffany.kennell@chemeketa.edu</a><o:p></o:p></p>
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<p class="MsoNormal">503.399.5192<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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