<div dir="ltr">Hello<span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"> Again,</span><div><font face="verdana, sans-serif"><br></font></div><div><font face="verdana, sans-serif"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Over the summer my office upgraded some of the computers to Windows 10.</span></font><span style="font-family:verdana,sans-serif">Unfortunately<span class="gmail_default">,</span> I am <span class="gmail_default">now </span>having an issue <span class="gmail_default">with my </span></span><span style="font-family:verdana,sans-serif">Canon DR9080C scanner<span class="gmail_default"> and not able to </span></span><span style="font-family:verdana,sans-serif">getting the driver <span class="gmail_default">installed on one of the new computers. The computer recognizes the scanner yet when I go to us it nothing happens, ie the software doesn't pop up it.</span></span></div><div><span style="font-family:verdana,sans-serif"><span class="gmail_default"><br></span></span></div><div><span style="font-family:verdana,sans-serif"><span class="gmail_default">I have talked to my school's IT department and they did not have any luck on fixing this issue. </span></span><span style="font-family:verdana,sans-serif">Before I call up Canon<span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"> and spend some time on the phone with them I</span> </span><span style="font-family:verdana,sans-serif">figure I would </span>ask<span style="font-family:verdana,sans-serif"> and see if anyone had the driver that they could send to me or if you have any suggestions<span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"> on troubling shooting this issue.</span></span></div><div><span style="font-family:verdana,sans-serif"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></span></span></div><div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Thank you for your time and help. </div><br></div><div><div><font face="arial, sans-serif" color="#000000"><span class="gmail_default" style="font-family:verdana,sans-serif"></span>________________________</font></div><div><font face="arial, sans-serif" color="#000000">Charlotte Norton</font></div><div><font face="arial, sans-serif" color="#000000">she/her/hers</font></div><div><div><div>Saint Mary's College of California <br></div><div><a href="https://www.stmarys-ca.edu/student-disability-services" target="_blank">Student Disability Services</a></div><div>Accessibility & Assistive Technology Coordinator </div><div><div>Office: (925) 631-5071</div><div>Email: <a href="mailto:cgs5@stmarys-ca.edu" target="_blank">cgs5@stmarys-ca.edu</a></div></div></div></div><span style="font-family:verdana,sans-serif"><span class="gmail_default"></span></span><div><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></span></div><div><br></div></div></div>