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<p class="MsoNormal">Charlotte,<o:p></o:p></p>
<p class="MsoNormal">According to Canon website, the drivers for DR-9080C do not support Windows 10 and above. If your computer recognizes the device, maybe your scanning software can access the scanner. Are you using CapturePerfect to scan documents or the
 built in Twain?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<span style="color:#1F497D">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F497D">WILL PINES</span></b><span style="color:#1F497D"> (he/him/his)<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D">Accessible Technology Specialist<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="color:#1F497D">Student Disability Resource Center<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:6.0pt"><span style="color:#1F497D">University of California, Riverside<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">900 University Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1228 Student Services Building <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Riverside, CA 92521<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Phone: 951-827-3861 | Email: </span>
<a href="mailto:wilbert.pines@ucr.edu"><span style="color:#1F497D;text-decoration:none">wilbert.pines@ucr.edu</span></a><span style="color:#1F497D"><o:p></o:p></span></p>
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<a href="https://bit.ly/30ghhv1"><span style="text-decoration:none">Schedule an Appointment</span></a><span style="color:#1F497D"><o:p></o:p></span></p>
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<a href="sdrc.ucr.edu"><span style="text-decoration:none">SDRC Web</span></a><span style="color:#1F497D"> |
</span><a href="https://www.facebook.com/UCRSDRC"><span style="text-decoration:none">Facebook</span></a><span style="color:#1F497D"> |
</span><a href="https://www.instagram.com/ucrsdrc"><span style="text-decoration:none">Instagram</span></a><span style="color:#1F497D"> |
</span><a href="https://twitter.com/UCRSDRC"><span style="text-decoration:none">Twitter</span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="color:#1F497D">“A mind stretched by new experiences will never go back to its original dimensions.”<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><img border="0" width="355" height="65" style="width:3.6979in;height:.677in" id="Picture_x0020_1" src="cid:image001.png@01D8C85E.9967D730" alt="cid:image005.png@01D7A637.04E64190"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Charlotte Schiff-Norton<br>
<b>Sent:</b> Wednesday, September 14, 2022 8:32 AM<br>
<b>To:</b> athen-list@u.washington.edu<br>
<b>Subject:</b> [Athen] ​Having trouble with the ​Canon DR9080C scanner​<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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Hello<span class="gmaildefault"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> Again,</span></span><o:p></o:p></p>
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<o:p> </o:p></p>
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<span class="gmaildefault"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Over the summer my office upgraded some of the computers to Windows 10.</span></span><span style="font-family:"Verdana",sans-serif">Unfortunately<span class="gmaildefault">,</span>
 I am <span class="gmaildefault">now </span>having an issue <span class="gmaildefault">with my
</span>Canon DR9080C scanner<span class="gmaildefault"> and not able to </span>getting the driver
<span class="gmaildefault">installed on one of the new computers. The computer recognizes the scanner yet when I go to us it nothing happens, ie the software doesn't pop up it.</span></span><o:p></o:p></p>
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<o:p> </o:p></p>
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<span class="gmaildefault"><span style="font-family:"Verdana",sans-serif">I have talked to my school's IT department and they did not have any luck on fixing this issue. </span></span><span style="font-family:"Verdana",sans-serif">Before I call up Canon</span><span class="gmaildefault"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">
 and spend some time on the phone with them I</span></span><span style="font-family:"Verdana",sans-serif"> figure I would
</span>ask<span style="font-family:"Verdana",sans-serif"> and see if anyone had the driver that they could send to me or if you have any suggestions</span><span class="gmaildefault"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> on troubling
 shooting this issue.</span></span><o:p></o:p></p>
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<o:p> </o:p></p>
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<span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Thank you for your time and help.
<o:p></o:p></span></p>
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<o:p> </o:p></p>
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<span style="font-family:"Arial",sans-serif;color:black">________________________</span><o:p></o:p></p>
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<span style="font-family:"Arial",sans-serif;color:black">Charlotte Norton</span><o:p></o:p></p>
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<span style="font-family:"Arial",sans-serif;color:black">she/her/hers</span><o:p></o:p></p>
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Saint Mary's College of California <o:p></o:p></p>
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<a href="https://www.stmarys-ca.edu/student-disability-services" target="_blank">Student Disability Services</a><o:p></o:p></p>
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Accessibility & Assistive Technology Coordinator <o:p></o:p></p>
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Office: (925) 631-5071<o:p></o:p></p>
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Email: <a href="mailto:cgs5@stmarys-ca.edu" target="_blank">cgs5@stmarys-ca.edu</a><o:p></o:p></p>
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<o:p> </o:p></p>
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