<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:wf_segoe-ui_normal;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Hi Kelly & all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I contacted Microsoft’s Enterprise Disability Answer Desk regarding the issue I have trying to find the Dial Pad when in a call. Here is the response I received back:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“<span lang="EN-IN">Please see if this is the easier way to navigate to the Dial-pad. Press “CTRL + 5” assuming Calls tab is in the 5<sup>th</sup> position and then press tab to navigate to the Dial-pad. Once you are in the Dial-pad, you
don’t have to tab to the numbers in the dial pad rather you can just input the numbers from keyboard.”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">I wrote back and explained that this is exactly what I do, but most of the time I am not able to find the Dial-Pad, and when I do manage to stumble across it, it’s usually too late and the call has ended. I suggested
that it would be helpful to have a shortcut key to jump to the dial-pad, and here is the response I got back:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">“Thank you for the detailed description of the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">We have shared this feedback to the engineering team to raise a Feature request and will update you once we have more information from the team.”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">I haven’t heard anything back yet, but will update you all if I do.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN">Russell<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> athen-list <athen-list-bounces@mailman12.u.washington.edu>
<b>On Behalf Of </b>Kelly Ford<br>
<b>Sent:</b> Saturday, December 17, 2022 6:59 AM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> Re: [Athen] Accessibility of Microsoft Teams Phone?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="background:#A6A6A6;padding:5.25pt 1.5pt 5.25pt 1.5pt"></td>
<td width="100%" style="width:100.0%;background:#EAEAEA;padding:5.25pt 3.75pt 5.25pt 11.25pt">
<div>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:9.0pt;font-family:wf_segoe-ui_normal;color:#212121">You don't often get email from
<a href="mailto:kelly@theideaplace.net">kelly@theideaplace.net</a>. <a href="https://aka.ms/LearnAboutSenderIdentification">
Learn why this is important</a><o:p></o:p></span></p>
</div>
</td>
<td width="75" style="width:56.25pt;background:#EAEAEA;padding:5.25pt 3.75pt 5.25pt 3.75pt;align:left">
</td>
</tr>
</tbody>
</table>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td style="border:solid #D24518 1.5pt;background:#FFEB3B;padding:1.5pt 11.25pt 1.5pt 11.25pt">
<p class="MsoNormal"><b><span style="color:#D24518">EXTERNAL:</span></b><span style="color:black"> <a href="https://myportal.macewan.ca/help.html#external-email">Use caution.</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have not already done so, you should share this feedback with Microsoft’s enterprise Disability Answer Desk (eDAD) team via email to
<a href="mailto:edad@microsoft.com">edad@microsoft.com</a>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">See <a href="http://aka.ms/edad">http://aka.ms/edad</a> for more details.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kelly<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b>Russell Solowoniuk<br>
<b>Sent:</b> Friday, December 16, 2022 5:08 PM<br>
<b>To:</b> Access Technology Higher Education Network <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>><br>
<b>Subject:</b> Re: [Athen] Accessibility of Microsoft Teams Phone?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We switched to Microsoft Teams for phone calls last fall. It’s really not accessible for me as a screen reader user. If you place an outgoing call and have to enter a number, i.e. 1 for billing, 2 for tech support, 3, for customer service,
etc., this cannot easily be done. I thought perhaps turning numlock on on the number pad would allow me to enter numbers, but it doesn’t. You first need to tab around till you find the “Dialpad” button, enter on that, and then tab to and press enter on the
number you wish to enter. Usually by the time I find the dialpad, the call has ended. So, I end up using my iPhone for such calls. If there’s an easy way to do this with a screen reader, I’d be most grateful to find out how.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have a great weekend everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Russell<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu">athen-list-bounces@mailman12.u.washington.edu</a>>
<b>On Behalf Of </b><a href="mailto:tristenbreitenfeldt@gmail.com">tristenbreitenfeldt@gmail.com</a><br>
<b>Sent:</b> Friday, December 16, 2022 2:33 PM<br>
<b>To:</b> <a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a><br>
<b>Subject:</b> Re: [Athen] Accessibility of Microsoft Teams Phone?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td style="border:solid #D24518 1.5pt;background:#FFEB3B;padding:1.5pt 11.25pt 1.5pt 11.25pt">
<p class="MsoNormal"><b><span style="color:#D24518">EXTERNAL:</span></b><span style="color:black"> <a href="https://myportal.macewan.ca/help.html#external-email">Use caution.</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal">YVCC has already replaced their phones with Microsoft Teams.<o:p></o:p></p>
<p class="MsoNormal">I am blind and use JAWS and occasionally NVDA. The Teams desktop client is okay using a screen reader for IM messages, but I’ve found it very difficult to initiate calls using Teams. So, when making calls on Teams, I use the app on my
iPhone. It is a bit clunky, but better than the desktop app.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tristen Breitenfeldt<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.freedomscientific.com/Certification"><span style="color:windowtext;text-decoration:none"><img border="0" width="87" height="87" style="width:.9062in;height:.9062in" id="Picture_x0020_3" src="cid:image001.png@01D9240E.AFBD2150" alt="JAWS Certified, 2019"></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</body>
</html>