From eoutage at u.washington.edu Fri Jun 10 17:08:31 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Radius issue caused drop in connection to Eduroam Message-ID: UW Information Technology is aware of an issue impacting Eduroam users that began at 3:15 PM on 6/10/2022. . This issue has been resolved and this eOutage is being sent for awareness. UW Connect Record: INC2342330 Next update: 06/10/2022 05:15 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please email help@uw.edu or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ From eoutage at u.washington.edu Fri Jun 10 17:09:19 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Radius issue caused drop in connection to Eduroam Message-ID: UW Information Technology has stabilized the issue relating to Radius which caused a drop in connection to Eduroam . The root cause was a missing certificate file and we understand why and will work towards a permanent solution but the prior configuration was restored for us by our certificate management partner (SMS). . As the incident is considered stable, no further updates will be made using this channel. If you continue to experience disruption, please contact help@uw.edu or call 206.221.5000 and reference INC2342330 UW Connect Record: INC2342330 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please email help@uw.edu or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/