From eoutage at u.washington.edu Fri Nov 4 06:26:01 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Winter quarter registration issue Message-ID: UW Information Technology is aware of an issue affecting Student Personal Services web pages, including winter quarter registration that began approximately at 06:00am on 11/04/2022. UW-IT is actively working to resolve this issue and will send an update with additional information shortly. UW Connect Record: INC2488692 Next update: 11/04/2022 07:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 4 07:11:11 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Winter quarter registration issue Message-ID: UW Information Technology is aware of an issue affecting the Student Personal Services web pages, including winter quarter registration, that began approximately at 6:00 AM on 11/4/22. UW-IT is actively investigating and trying to restore service to the impacted applications. At this time there is no workaround for students registering. UW Connect Record: INC2488692 Next update: 11/04/2022 08:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 4 08:30:57 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Winter quarter registration issue Message-ID: At this time, UW Information Technology has resolved the issue affecting the Student Personal Services web pages including MyPlan and Registration that started at approximately 6:00 AM on 11/4/22. . A solution was implemented which has been tested, confirmed and is being actively monitored. The underlying cause is now being investigated. As a result, this Incident is resolved. UW Connect Record: INC2488692 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Nov 15 06:59:12 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Problems with Registration/MyPlan Message-ID: UW Information Technology is aware of an issue that began at approximately 6:05 am on 11/15/2022. This is affecting registration(MyPlan) customers only. Engineers are investigating. There is currently no information as to when access to service will be restored. Updates will be provided as information becomes available. UW Connect Record: INC2501001 Next update: 11/15/2022 09:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Nov 15 08:19:21 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Problems with Registration/MyPlan Message-ID: UW Information Technology has resolved the incident relating to the Registration issues began at approximately 6:05 am on 11/15/2022 UW Connect Record: INC2501001 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Nov 14 12:49:01 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Slow WFS Performance Message-ID: Many users are reporting slow performance when accessing their WFS shares. We are working this issue with the H/W vendor for the storage array underlying the WFS service. We do not yet have an estimated time for service to return to normal. From eoutage at u.washington.edu Mon Nov 14 13:32:59 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Slow WFS Performance In-Reply-To: References: Message-ID: This issue has been resolved. From: Mark Poeschl Sent: Monday, November 14, 2022 12:49 PM To: eoutage@uw.edu Subject: Slow WFS Performance Many users are reporting slow performance when accessing their WFS shares. We are working this issue with the H/W vendor for the storage array underlying the WFS service. We do not yet have an estimated time for service to return to normal. From eoutage at u.washington.edu Thu Nov 17 03:50:49 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Enterprise Directory Service Message-ID: UW Connect Record: INC2503799 Next update: 11/17/2022 04:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 17 04:19:51 2022 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Enterprise Directory Service Message-ID: UW Information Technology has resolved the incident relating to Enterprise Directory Service at approximately 03:00am. UW Engineers have resolved this incident. UW Connect Record: INC2503799 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444