From eoutage at u.washington.edu Sat Apr 1 21:57:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] MyPlan - unable to search courses and register Message-ID: UW Information Technology is aware of an issue with MyPlan course search and registration that began at approximately 1:00 pm on 04/01/2023. Engineers are actively investigating. In the meantime, please try to register for courses (if you know the SNL): [1]https://sdb.admin.uw.edu/students/uwnetid/register.asp. To look up SLN please use [2]https://www.washington.edu/students/timeschd/SPR2023/ Updates will be provided as information becomes available. UW Connect Record: INC2646437 Next update: 04/01/2023 11:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [3]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [4]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://sdb.admin.uw.edu/students/uwnetid/register.asp. 2. https://www.washington.edu/students/timeschd/SPR2023/ 3. https://itconnect.uw.edu/servicestatus/ 4. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Apr 1 22:49:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: MyPlan - unable to search courses and register Message-ID: UW Information Technology has resolved the incident relating to the course search and registration in MyPlan at approximately 10:20 PM. UW Connect Record: INC2646437 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 7 15:15:41 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UW-IT Telecom Engineers are working on an issue with call quality and one-way audio for Bothell campus numbers. Message-ID: UW Information Technology is aware of a(n) Audio issue incoming calls to Bothell that began at approximately 2:15 pm on 04/07/2023. This is affecting UW Bothell customers only. Engineers are investigating. There is currently no information as to when access to service will be restored. Updates will be provided as information becomes available. UW Connect Record: INC2653758 Next update: 04/07/2023 04:15 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 7 16:08:53 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UW-IT Telecom Engineers are working on an issue with call quality and one-way audio for Bothell campus numbers. Message-ID: We have escalated to the service provider. We have no ETR at this time. UW Connect Record: INC2653758 Next update: 04/07/2023 06:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 7 17:27:40 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UW-IT Telecom Engineers are working on an issue with call quality and one-way audio for Bothell and Tacoma campus numbers. Message-ID: Service appears to be stabilizing, though is not 100% recovered. UW-IT Telecom Engineers continue to monitor and work with the carrier to restore audio quality. UW Connect Record: INC2653758 Next update: 04/07/2023 06:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 7 18:31:04 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UW-IT Telecom Engineers are working on an issue with call quality and one-way audio for Bothell and Tacoma campus numbers. Message-ID: Inbound services for Bothell and Tacoma have been stable for about the last hour. Telecom Engineers will continue to monitor tonight but believe the issue resolved. UW Connect Record: INC2653758 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Apr 10 12:21:03 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UW Tacoma and UW Bothell inbound call audio issues. Message-ID: "UW Bothell and UW Tacoma numbers are again experiencing call quality issues". Telecom Engineers are investigating with the carrier. Next update: 04/10/2023 02:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Apr 10 12:21:31 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UW Tacoma and UW Bothell inbound call audio issues. Message-ID: "UW Bothell and UW Tacoma numbers are again experiencing call quality issues". Telecom Engineers are investigating with the carrier. UW Connect Record: INC2655485 Next update: 04/10/2023 02:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Apr 10 13:23:03 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UW Tacoma and UW Bothell inbound call audio issues. Message-ID: A workaround has been implemented and voice service quality has returned to normal. UW Connect Record: INC2655485 Next update: 04/10/2023 04:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Apr 10 15:18:32 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UW Tacoma and UW Bothell inbound call audio issues. Message-ID: The problem has been mitigated by changing routing preferences away from a congested path. We will continue to work with the carrier toward a permanent solution. UW Connect Record: INC2655485 Next update: 04/10/2023 04:45 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Apr 11 09:43:37 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UW Tacoma and UW Bothell inbound call audio issues. Message-ID: Service has remained stable after a routing changes were made yesterday. No further disruption is expected. UW Connect Record: INC2655485 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Apr 11 09:44:11 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UW Tacoma and UW Bothell inbound call audio issues. Message-ID: Service has remained stable after a routing changes were made yesterday. No further disruption is expected. UW Connect Record: INC2655485 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Apr 16 18:16:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] MS Azure preventing student email messages from being delivered Message-ID: UW Information Technology is aware of an issue affecting the delivery of email messages to students that began on 04-16-2023. UW-IT is actively working to resolve this issue and will send an update with additional information shortly. UW Connect Record: INC2662319 Next update: 04/16/2023 07:15 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Apr 16 18:43:30 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: MS Azure preventing student email messages from being delivered Message-ID: UW Information Technology has resolved the incident relating to the delivery of email messages to students at approximately 18:40. A tested and confirmed solution is in place. UW Connect Record: INC2662319 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Apr 20 09:33:51 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Issue Accessing Microsoft Office 365 apps and services Message-ID: UW Information Technology is aware of an issue affecting Microsoft 365 apps and services that began at approximately 7:45am on 04/20/23. . Users are reporting significant slowness accessing Microsoft 365 apps and services, including Outlook, Sharepoint Online, and Teams. UW-IT is aware of the incident and actively monitoring for resolution by Microsoft. . Next update will be posted at 11:30 AM . There are no known work workarounds at this time. UW-IT is actively working to resolve this issue and will send an update with additional information shortly. UW Connect Record: INC2669965 Next update: 04/20/2023 11:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Apr 20 11:24:32 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Issue Accessing Microsoft Office 365 apps and services Message-ID: UW Information Technology is aware of an issue affecting Microsoft 365 apps and services that began at approximately 7:45am on 04/20/23. . Users are reporting significant slowness and general inability to access Microsoft 365 apps and services, including Outlook, Sharepoint Online, and Teams. UW-IT is aware of the incident and actively monitoring for resolution by Microsoft. . An update from Microsoft states that although the Microsoft 365 apps may not render, users can still access the applications directly through the URL. Some examples of these include: Microsoft 365 Admin Center - admin.microsoft.com Outlook - outlook.office.com Microsoft Teams - teams.microsoft.com Word Online - microsoft365.com/launch/word Excel Online - microsoft365.com/launch/excel . Next update will be posted at 1:30 PM . UW Connect Record: INC2669965 Next update: 04/20/2023 01:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Apr 20 14:13:01 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Issue Accessing Microsoft Office 365 apps and services Message-ID: UW Information Technology has confirmed resolution of the issue affecting Microsoft 365 apps and services that began at approximately 7:45am on 04/20/23. . A solution was managed by Microsoft and has been tested and confirmed. As a result, the Incident is resolved. . UW Connect Record: INC2669965 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 13:21:44 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Partial Campus Outage Message-ID: UW Information Technology is aware of a(n) Partial Campus Outage that began at approximately 12:55 pm on 04/28/2023. This is affecting wired and wireless customers only. Engineers are investigating. There is currently no information as to when access to service will be restored. Updates will be provided as information becomes available. UW Connect Record: INC2679151 Next update: 04/28/2023 02:45 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 13:39:11 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: Beginning shortly before 13:00 the Seattle area experienced an area wide power surge which caused multiple buildings/customers to lose Data Network connectivity. As of 13:30, UW - IT engineers are still monitoring roughly 15-20 buildings/devices without connectivity. This is impacting our UW and UW Medicine customers. Engineers have dispatched to restore service but full resolution will take time. ETR is unknown at this time. UW Connect Record: INC2679151 Next update: 04/28/2023 02:45 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 14:46:27 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology (UW-IT) is aware of Data Network (i.e. Wired and Wi-Fi) and Telecommunications (i.e. phones) service disruptions at the Seattle Campus that began at approximately 12:55 pm on 04/28/2023. UW-IT Engineers have been working since incident start on restoring services for buildings that did not automatically restore. Please NOTE: full restoration will take awhile due to the large geographic region that is being impacted. Estimated Time to Restore (ETR) is approximately 06:00PM. Updates will be provided as information becomes available. Known buildings impacted (and actively being worked): Alder Hall Art Building Bioengineering Bloedell Hall Benson Hall Commodore-Duchess Apartments Condon Hall Center on Human Development and Disability Clinic UW Gates Center for Computer Science and Engineering Denny Hall Hec Edmundson Pavilion Engineering Annex Elm Hall Bank of America Executive Education Center Fluke Hall Fisheries Building Graves Annex Building Gatehouse 3 Gould Hall William H. Foege Genome Sciences Guggenheim Hall Henderson Hall Hansee Hall Health Sciences B Health Sciences BB Health Sciences D Health Sciences E Health Sciences F Health Sciences I Health Sciences K Health Sciences RR Husky Union Building Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory William H. Gates Hall Loew Hall McCarty Hall McMahon Hall Madrona Hall Mechanical Engineering Building Mary Gates Hall More Hall Mercer Court A Mercer Court E Marine Sciences Building Oceanography Teaching Building Odegaard Undergraduate Library Padelford Hall Plant Operations Annex #4 Smith Hall University Medical Center, NN wing Willow Hall Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/28/2023 03:45 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 15:44:43 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology (UW-IT) has multiple engineers dispatched who are restoring network and telecommunication services to the Seattle Campus affected buildings. (see list below) We have prioritized UW Medicine locations first, then student buildings, and so on. Due to the large geographic region that is being impacted, full restoration will likely extend through the weekend due to safety and resource concerns. Estimated Time to (fully) Restore (ETR) is now by 06:00PM on Sunday, 4/30. Next update will be 5:00PM. Known buildings impacted (and actively being worked: Alder Hall Art Building Bioengineering Bloedell Hall Benson Hall Commodore-Duchess Apartments Condon Hall Center on Human Development and Disability Clinic UW Gates Center for Computer Science and Engineering Denny Hall Hec Edmundson Pavilion Engineering Annex Elm Hall Bank of America Executive Education Center Fluke Hall Fisheries Building Graves Annex Building Gatehouse 3 Gould Hall William H. Foege Genome Sciences Guggenheim Hall Henderson Hall Hansee Hall Health Sciences B Health Sciences BB Health Sciences D Health Sciences E Health Sciences F Health Sciences I Health Sciences K Health Sciences RR Husky Union Building Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory William H. Gates Hall Loew Hall McCarty Hall McMahon Hall Madrona Hall Mechanical Engineering Building Mary Gates Hall More Hall Mercer Court A Mercer Court E Marine Sciences Building Oceanography Teaching Building Odegaard Undergraduate Library Padelford Hall Plant Operations Annex #4 Smith Hall University Medical Center, NN wing Willow Hall Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/28/2023 05:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 17:06:11 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers have made great progress restoring services to buildings impacted by the earlier 1:00PM power surge. Over 50 devices and a dozen buildings have been fully restored. As mentioned, we are prioritizing UW Medicine and student housing first. The affected list is being updated as we go and will be included each time we send an update. Next update will be 7:00PM. Known buildings impacted (and actively being worked: Alder Hall Art Building Bioengineering Bloedell Hall Benson Hall Commodore-Duchess Apartments Condon Hall Center on Human Development and Disability Clinic UW Gates Center for Computer Science and Engineering Denny Hall Hec Edmundson Pavilion Engineering Annex Elm Hall Bank of America Executive Education Center Fluke Hall Fisheries Building Graves Annex Building Gatehouse 3 Gould Hall William H. Foege Genome Sciences Henderson Hall Hansee Hall Health Sciences B Health Sciences BB Health Sciences D Health Sciences E Health Sciences F Health Sciences I Health Sciences K Health Sciences RR Husky Union Building Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory William H. Gates Hall Loew Hall McCarty Hall McMahon Hall Madrona Hall Mechanical Engineering Building Mary Gates Hall More Hall Mercer Court A Mercer Court E Marine Sciences Building Oceanography Teaching Building Odegaard Undergraduate Library Padelford Hall Plant Operations Annex #4 Smith Hall University Medical Center, NN wing Willow Hall Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/28/2023 07:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Apr 28 19:40:28 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology has restored connectivity to all UW Medicine customers, most Residence Halls customers and many others during the past 6 hours. Due to resource constraints and safety concerns we will break until 7:00AM tomorrow, April 29th. We are attempting to restore the final remaining residence halls tonight but may not get to all of them. Next update will be provided at 8:00AM Known buildings impacted (and actively being worked: Alder Hall Art Building Bioengineering Bloedell Hall Benson Hall Commodore-Duchess Apartments Condon Hall Center on Human Development and Disability Clinic UW Gates Center for Computer Science and Engineering Denny Hall Hec Edmundson Pavilion Engineering Annex Elm Hall Bank of America Executive Education Center Fluke Hall Fisheries Building Graves Annex Building Gatehouse 3 Gould Hall William H. Foege Genome Sciences Henderson Hall Hansee Hall Health Sciences B Health Sciences BB Health Sciences D Health Sciences E Health Sciences F Health Sciences I Health Sciences K Health Sciences RR Husky Union Building Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory William H. Gates Hall Loew Hall McCarty Hall McMahon Hall Madrona Hall Mechanical Engineering Building Mary Gates Hall More Hall Mercer Court A Mercer Court E Marine Sciences Building Oceanography Teaching Building Odegaard Undergraduate Library Padelford Hall Plant Operations Annex #4 Smith Hall University Medical Center, NN wing Willow Hall Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/29/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Apr 29 07:55:48 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers have resumed efforts to restore services to buildings impacted by yesterdayas power surge, prioritizing the remaining residence halls. Next update will be provided at 2:00PM . Known buildings impacted (and actively being worked): Art Building Bioengineering Bloedell Hall Benson Hall Commodore-Duchess Apartments Center on Human Development and Disability Clinic UW Gates Center for Computer Science and Engineering Denny Hall Hec Edmundson Pavilion Engineering Annex Bank of America Executive Education Center Fluke Hall Fisheries Building Graves Annex Building Gatehouse 3 William H. Foege Genome Sciences Henderson Hall Hansee Hall Health Sciences B Health Sciences BB Health Sciences D Health Sciences F Health Sciences I Health Sciences K Health Sciences RR Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory William H. Gates Hall Loew Hall McCarty Hall McMahon Hall Madrona Hall Mechanical Engineering Building More Hall Marine Study's Bldg Ocean Teaching Bldg Padelford Hall Plant Operations Annex #4 Robets Hall Smith Hall Tuby Graves Bldg Willow Hall Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/29/2023 02:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Apr 29 14:00:32 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers continue efforts to restore services to buildings impacted by yesterdayas power surge. In the past six hours, service has been restored to many buildings including most remaining residence halls. Next update will be provided at 5:00PM. . Known buildings impacted (and actively being worked): Benson Hall Center on Human Development and Disability Clinic Center on Human Development and Disability School Denny Hall Hec Edmundson Pavilion Engineering Annex Bank of America Executive Education Center Fluke Hall Fisheries Building Gould Hall Graves Annex Building Gatehouse 3 William H. Foege Genome Sciences Henderson Hall Hansee Hall Health Sciences F Health Sciences K Health Sciences RR Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory Loew Hall McCarty Hall Mechanical Engineering Building More Hall Marine Study's Bldg Ocean Teaching Bldg Padelford Hall Roberts Hall Smith Hall Tuby Graves Bldg Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/29/2023 05:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Apr 29 17:59:15 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers continue efforts to restore services to buildings impacted by yesterdayas power surge. Initially, 147 devices were impacted. Over 50 were devices were restored today including those in all remaining residence halls. Eighteen devices are still down. Due to resource constraints and safety concerns we will break until 7:00AM tomorrow, April 30th. Next update will be provided at 8:00AM. . Known buildings impacted (and actively being worked): Benson Hall Center on Human Development and Disability Clinic Hec Edmundson Pavilion Bank of America Executive Education Center Fisheries Building Graves Annex Building Gatehouse 3 Health Sciences RR Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory Loew Hall Marine Study's Bldg Ocean Teaching Bldg Padelford Hall Smith Hall Tuby Graves Bldg Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/30/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Apr 30 08:00:18 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers continue efforts to restore services to buildings impacted by the power surge on 4/28. Initially, 147 devices were impacted. Eight devices are still down. Next update will be 10:00AM. Known buildings impacted (and actively being worked): Benson Hall Center on Human Development and Disability Clinic Hec Edmundson Pavilion Bank of America Executive Education Center Fisheries Building Graves Annex Building Gatehouse 3 Health Sciences RR Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory Loew Hall Marine Study's Bldg Ocean Teaching Bldg Padelford Hall Smith Hall Tuby Graves Bldg Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/30/2023 10:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Apr 30 08:02:18 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Partial Campus Outage Message-ID: UW Information Technology site engineers have resumed efforts to restore services to the remaining buildings impacted by Fridays power surge. Next update will be provided at 2:00PM. . Known buildings impacted (and actively being worked): Center on Human Development and Disability Clinic Bank of America Executive Education Center Gatehouse 3 Intramural Activities Building Kirsten Wind Tunnel and Aeronautical Laboratory Ocean Teaching Bldg Women's Fastpitch Softball Building UW Connect Record: INC2679151 Next update: 04/30/2023 02:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Apr 30 10:15:59 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Partial Campus Outage Message-ID: UW Information Technology site engineers have restored service to all 147 devices impacted by Fridays power surge. Resolution was completed at approximately 10:09AM. UW Connect Record: INC2679151 UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444