From eoutage at u.washington.edu Tue Dec 5 22:27:02 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Wiki.cac down for emergency maintenance Message-ID: UW Information Technology is aware of an issue affecting UW-IT Confluence Wiki and is currently down for maintenance. This maintenance is taking longer than expected and UW-IT engineers are working on a resolution. . Once the maintenance is complete, you will be notified about service restoration and access instructions. . Next update will be provided when service is restored. UW Connect Ticket: REF0461116 Next update: 12/06/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Dec 5 22:48:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Wiki.cac down for emergency maintenance Message-ID: UW Information Technology has restored access to the UW-IT Confluence Wiki and the emergency maintenance is complete. . As a result, this Incident is resolved. . UW Connect Ticket: REF0461116 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Dec 18 11:48:25 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:56 2024 Subject: [eOutage] GradePage Inaccessible for Some Users Message-ID: UW Information Technology is aware of an issue affecting GradePage that began at approximately 11:00 AM on 12/18/23. . GradePage was giving an error DFDSRequest: SendRequest: Error reported: DFDSSocket: RecvResponse: Module locked out. . UW-IT engineers believe they have mitigated the issues causing the error and are actively monitoring for complete resolution. . If you experience the error above. Please wait 10 minutes before trying to submit grades again. . Next update will be provided at 4:00 PM unless information is provided sooner. . UW Connect Ticket: REF0483773 Next update: 12/18/2023 04:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Dec 18 16:28:30 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:56 2024 Subject: [eOutage] RESOLVED: GradePage Inaccessible for Some Users Message-ID: UW Information Technology has resolved the issue relating to GradePage being inaccessible for some users that began at approximately 11:00 AM on 12/18. . This incident is resolved and no further communication will be provided at this time. . UW-IT engineers will continue to address the root cause of the issue to prevent future issues. Thank you for your patience. . UW Connect Ticket: REF0483773 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444