[eOutage] GradePage Inaccessible for Some Users

UW Information Technology's email notification service regarding widespread outages eoutage at u.washington.edu
Mon Dec 18 11:48:25 PST 2023


UW Information Technology is aware of an issue affecting GradePage
that began at approximately 11:00 AM on 12/18/23.
.
GradePage was giving an error DFDSRequest: SendRequest: Error reported:
DFDSSocket: RecvResponse: Module locked out.
.
UW-IT engineers believe they have mitigated the issues causing the
error and are actively monitoring for complete resolution.
.
If you experience the error above. Please wait 10 minutes before trying
to submit grades again.
.
Next update will be provided at 4:00 PM unless information is provided
sooner.
.
UW Connect Ticket: REF0483773
Next update: 12/18/2023 04:00 pm
For accurate and up-to-date information related to system incidents,
visit the UW-IT Service Status web page on IT Connect:
[1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to
contact UW-IT, please use [2]Submit an Incident Report.
This message is also being sent to the internal UW-IT outage email
list.

References

1. https://itconnect.uw.edu/servicestatus/
2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444



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