From eoutage at u.washington.edu Sat Jun 3 19:28:37 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Multiple users reporting issues with Eduroam Message-ID: Eduroam wireless network service is not currently working and we suggest using the University of Washington wireless network as an alternative until we get this issue resolved UW Connect Ticket: REF0128950 Next update: 06/03/2023 08:15 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Jun 3 20:04:57 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Multiple users reporting issues with Eduroam Message-ID: UW Information Technology has resolved the incident relating to users reporting issues with Eduroam at approximately 8:00PM. UW Connect Ticket: REF0128950 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 09:36:35 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30am on 6/5/2023. . Some users are experiencing impact to multiple Microsoft 365 services and features. UW-IT is actively monitoring for a resolution and update from Microsoft as this is a vendor outage. . Microsoft has issued the following statement: User impact: Users are experiencing impact to multiple Microsoft 365 services and features. . More info: Impact services and features include, but are not limited to: . Exchange Online - Users are unable to access Outlook on the web (as communicated under EX571516) . Microsoft Teams - Users may have difficulties scheduling meetings and/or live events - Users may have trouble loading people profile cards - Users may have issues loading file lists - Users may not be able to create new teams & channels - Users may not be able to install apps - Users may have trouble issuing searches - Users may see delays in admin policy changes taking effect - Users might see errors when using messaging extensions. - Teams Graph APIs may be impacted . SharePoint Online and OneDrive for Business - Users may be unable to use Search functionality . Current status: We're reviewing monitoring health systems targeted at networking, Client Access Front End (CAFE) routing, and database storage to determine the underlying cause of the issue. . Scope of impact: Impact is specific to users routed through the affected infrastructure. . UW-IT will provide the next update by 10:30am. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/05/2023 10:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 10:48:43 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30am on 6/5/2023. . Some users are experiencing impact to multiple Microsoft 365 services and features. UW-IT is actively monitoring for a resolution and update from Microsoft as this is a vendor outage. . Microsoft is reporting that their incident is 99% resolved and that they are monitoring for confirmed resolution. . UW-IT will provide the next update by 11:45am. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/05/2023 11:45 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 12:00:50 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30am on 6/5/2023. . Some users are experiencing impact to multiple Microsoft 365 services and features. UW-IT is actively monitoring for a resolution and update from Microsoft as this is a vendor outage. . Microsoft is reporting that their incident is 99% resolved and that they are monitoring for confirmed resolution. . UW-IT will provide the next update by 1:00pm. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/05/2023 01:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 12:59:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: Microsoft has resolved the issue that was affecting their services that began at approximately 7:30am on 6/5/2023. . UW-IT has confirmed that there is no further impact to UW users. As a result, we are now resolving this incident. . UW Connect Ticket: REF0129668 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 14:47:37 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30 am on 6/5/2023 and was believed to be resolved by Microsoft. At approximately 2:00 pm on 6/5/23, Microsoft reported that the problem has not been permanently solved. . Microsoft has provided further information on its service status page [1]https://admin.microsoft.com/servicestatus . UW-IT will provide the next update by 4:00 pm. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/05/2023 04:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://admin.microsoft.com/servicestatus 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 5 16:05:26 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30 am on 6/5/2023 and was believed to be resolved by Microsoft. At approximately 2:00 pm on 6/5/23, Microsoft reported that the problem has not been permanently solved. . Microsoft continues to experience problems and has provided further information on its service status page [1]https://admin.microsoft.com/servicestatus . UW-IT will provide the next update by 8:00 pm. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/05/2023 08:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://admin.microsoft.com/servicestatus 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 6 08:06:26 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30 am on 6/5/2023 and was believed to be resolved by Microsoft. At approximately 2:00 pm on 6/5/23, Microsoft reported that the problem has not been permanently solved. . Microsoft continues to experience problems and has provided further information on its service status page [1]https://admin.microsoft.com/servicestatus . Microsoft is also reporting that the next update is not likely until 5:00 pm, 6/6/23 . UW-IT will provide the next update by 5:00 pm, 6/6/23, unless we are able to provide an update earlier. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/06/2023 05:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://admin.microsoft.com/servicestatus 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 6 16:54:57 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: UW Information Technology is aware of an issue affecting Microsoft services that began at approximately 7:30 am on 6/5/2023 and was believed to be resolved by Microsoft. At approximately 2:00 pm on 6/5/23, Microsoft reported that the problem has not been permanently solved. . Microsoft continues to experience problems and has provided further information on its service status page [1]https://admin.microsoft.com/servicestatus . UW-IT will provide the next update by 8:00am, 6/7/23, unless we are able to provide an update earlier. . At this time there are no known workarounds for this issue. . UW Connect Ticket: REF0129668 Next update: 06/07/2023 08:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://admin.microsoft.com/servicestatus 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Wed Jun 7 09:16:57 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Users are experiencing impact to multiple Microsoft 365 services and features Message-ID: Microsoft services that have been affected by their service disruption beginning at approximately 7:30am on 6/5/23, have not been fully restored by Microsoft. These services are accessible but in a degraded state. . UW-IT engineers will no longer be providing eOutage notifications for this incident but will continue to actively monitor for further impacts. Additional information can be found on Microsoft's service status page [1]https://admin.microsoft.com/servicestatus UW Connect Ticket: REF0129668 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://admin.microsoft.com/servicestatus 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 13 15:54:10 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) Message-ID: UW information Technology is aware of issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) that began approximately at 2PM on Tuesday, 06/13/2023. . The next update will be at 4:30PM. . REF0144267 UW Connect Ticket: REF0144267 Next update: 06/13/2023 04:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 13 16:30:24 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) Message-ID: At this time UW-IT Engineers are still investigating the issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) that began approximately at 2PM on Tuesday, 06/13/2023. We will continue to update you as more is known or if further information is required by our Engineers. The next update will be at 5:30PM UW Connect Ticket: REF0144267 Next update: 06/13/2023 05:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 13 16:49:15 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) Message-ID: UW information Technology has resolved issues affecting Domain Name Services (including Gradepage, MyPlan, DARS, PWS and other services) that began approximately at 2PM on Tuesday, 06/13/2023. UW-IT Engineers have identified the issue and have restored impacted services. As a result the incident is resolved. Please let us know if you have any questions or concerns by replying to this email or calling the UW-IT Service Center at 206.221.5000 option 0 and referencing the REF0144267. Sincerely, UW-IT Service Center UW Connect Ticket: REF0144267 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report or call 206.221.5000 This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 26 07:09:03 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Infrastructure Software Tools Errors to include Wiki, Service Web-sites and Support Tools Message-ID: UW Connect Ticket: REF0160864 Next update: 06/26/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 26 07:13:05 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Infrastructure Software Tools Errors to include Wiki, Service Web-sites and Support Tools Message-ID: UW Information Technology is aware of a(n) Login and Access issues that began at approximately 4:30 am on 06/26/2023. This is affecting Infrastructure Software Tools Errors to include Wiki, Service Web-sites and Support Tools customers only. Engineers are investigating. There is currently no information as to when access to service will be restored. Updates will be provided as information becomes available. UW Connect Ticket: REF0160864 Next update: 06/26/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 26 08:50:56 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Infrastructure Software Tools Errors to include Wiki, Service Web-sites and Support Tools Message-ID: UW Information Technology is aware of Login and Access issues that began at approximately 4:30 am on 06/26/2023. . We have identified that this is affecting Infrastructure Software Tools to include Wiki, Service Web-sites, Support Tools and Enterprise Web Services. This is impacting users ability to reset NetID passwords and intermittent access to UW web services. . Engineers have identified the problem and are working to resolve the issue and recover systems. . Updates will be provided as information becomes available. Next Update will be at 09:45 am. . UW Connect Ticket: REF0160864 Next update: 06/26/2023 09:45 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Jun 26 09:42:23 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Infrastructure Software Tools Errors to include Wiki, Service Web-sites and Support Tools Message-ID: UW Information Technology has resolved the Login and Access issues that began at approximately 4:30 am on 06/26/2023. . UW-IT engineers identified an issue with disk storage and at this time systems have been recovered. As a result, the incident is resolved and no further updates will be provided. . UW Connect Ticket: REF0160864 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 27 08:31:04 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Multiple Telephone Nodes Down Message-ID: UW Information Technology are aware of an issue affecting UW-IT provided phones at this multiple sites. that began on 06/27/2023 at 06:30 . UW-IT engineers are aware of the incident and are actively working on a resolution. . Next update at 9:30 AM UW Connect Ticket: REF0163244 Next update: 06/27/2023 09:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 27 09:37:25 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Multiple Telephone Nodes Down Message-ID: UW Information Technology is continuing to investigate an issue with UW-IT provided phones which began 06:30 on 06/27 . UW-IT Engineers are continuing to work on a resolution. UW Connect Ticket: REF0163244 Next update: 06/27/2023 10:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Jun 27 10:31:01 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Multiple Telephone Nodes Down Message-ID: UW Information Technology has resolved all issue(s) related to at approximately 10:15 am on 06/27/23. . UW Information Technology has resolved the issue relating to UW-IT provided phones at approximately 10:15. A solution was tested and confirmed. As a result, the Incident is resolved. UW Connect Ticket: REF0163244 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444