From eoutage at u.washington.edu Thu Nov 2 06:58:40 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Workday unavailable Message-ID: Hello, At this time UW-IT Engineers are investigating the problems that are causing Workday to be unavailable. We will continue to update you as more is known or if further information is required by our Engineers. Please let us know if you have any questions or concerns by replying to this email or calling the UW-IT Service Center at 206.221.5000 option 0. For additional information pertaining to high priority incidents, please visit the IT Connect Service Status page and consider signing up for our eOutage mailing list to be notified of major computing outages. [1]https://itconnect.uw.edu/help/servicestatus/ Sincerely, UW-IT Service Center UW Connect Ticket: REF0389832 Next update: 11/02/2023 08:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/help/servicestatus/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 08:08:59 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: Hello, At this time UW-IT Engineers have determined that the Workday outage is related to a Workday vendor datacenter power outage outside. UW-IT will continue to provide updates as more is known. . For additional information please see [1]https://isc.uw.edu/. . We will continue to update you as more is known or if further information is required by our Engineers. . For additional information pertaining to high priority incidents, please visit the IT Connect Service Status page and consider signing up for our eOutage mailing list to be notified of major computing outages. [2]https://itconnect.uw.edu/help/servicestatus/ . Sincerely, UW-IT Service Center UW Connect Ticket: REF0389832 Next update: 11/02/2023 09:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [3]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [4]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/. 2. https://itconnect.uw.edu/help/servicestatus/ 3. https://itconnect.uw.edu/servicestatus/ 4. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 08:10:51 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: Hello, At this time UW-IT Engineers have determined that the Workday outage is related to a Workday vendor datacenter power outage outside. UW-IT will continue to provide updates as more is known. . For additional information please see [1]https://isc.uw.edu/. . We will continue to update you as more is known or if further information is required by our Engineers. . For additional information pertaining to high priority incidents, please visit the IT Connect Service Status page and consider signing up for our eOutage mailing list to be notified of major computing outages. [2]https://itconnect.uw.edu/help/servicestatus/ . Sincerely, UW-IT Service Center UW Connect Ticket: REF0389832 Next update: 11/02/2023 09:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [3]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [4]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/. 2. https://itconnect.uw.edu/help/servicestatus/ 3. https://itconnect.uw.edu/servicestatus/ 4. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 09:06:05 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: UW Information Technology is aware of an issue affecting WorkDay that began at approximately 5:30 AM on 11/2/2023 . We are aware of a vendor outage with the WorkDay data center. Workday has stated that they are working on the power restoration to the data center and affected racks. . UW-IT will provide an update at 10 AM unless we learn more sooner. . UW Connect Ticket: REF0389832 Next update: 11/02/2023 11:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 10:18:19 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: UW Information Technology is aware of an issue affecting Workday that began at approximately 5:30 AM on 11/2/2023 . We are aware of a vendor outage with the Workday data center. Workday has stated that they are working on the power restoration to the data center and affected racks. . Please visit [1]https://isc.uw.edu for updates. . UW-IT will provide an update at 11:30 AM unless we learn more sooner. . UW Connect Ticket: REF0389832 Next update: 11/02/2023 11:15 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 11:17:32 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: UW Information Technology is continuing to monitor an issue affecting Workday that began at approximately 5:30 AM on 11/2/2023 . We are aware of a vendor outage with the Workday data center. Workday has stated that they have restored power, and are now working to bring up their customers' tenants. . Please visit [1]https://isc.uw.edu for updates. . UW-IT will provide an update at 12:30 AM unless we learn more sooner. . UW Connect Ticket: REF0389832 Next update: 11/02/2023 12:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 12:32:45 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: UW Information Technology is continuing to monitor an issue affecting Workday that began at approximately 5:30 AM on 11/2/2023 . We are aware of a vendor outage with the Workday data center. Workday has stated that they have restored power, and are continuing work to bring up their customers' tenants. . Please visit [1]https://isc.uw.edu for updates. . UW-IT will provide an update at 1:30 AM unless we learn more sooner. . UW Connect Ticket: REF0389832 Next update: 11/02/2023 01:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 13:42:57 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Workday unavailable Message-ID: UW Information Technology is continuing to monitor an issue affecting Workday that began at approximately 5:30 AM on 11/2/2023, due to a power outage at their data center in Oregon. . Workday has stated that they have now restored power, and are continuing to work to bring up their customers' tenants. . Workday has let us know that they will provide their next update at approximately 5 PM. . UW-IT will provide an update by 5:30 PM unless we learn more sooner. . Please visit [1]https://isc.uw.edu for updates. . UW Connect Ticket: REF0389832 Next update: 11/02/2023 05:30 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://isc.uw.edu/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 2 15:18:15 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Workday unavailable Message-ID: Workday has resolved the issue relating to the power outage at their data center in Oregon, which began at approximately 5:30 AM on 11/2/23. . UW-IT and the Integrated Service Center have confirmed service restoration, and users should be able to log into Workday at this time. As a result, UW-IT is concluding this incident communication. . UW Connect Ticket: REF0389846 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 3 18:06:42 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UW-IT Confluence Wiki is Temporarily Down Message-ID: UW Information Technology is aware of an issue affecting UW-IT Confluence Wiki that began at approximately 5:00 PM on 11/03/23. . UW-IT Confluence Wiki is currently down for maintenance. This maintenance is taking longer than expected and UW-IT engineers are working on a resolution. Once the maintenance is complete, you will be notifed about service restoration and access instructions. . Next update will be provided when service is restored. . UW Connect Ticket: REF0395721 Next update: 11/04/2023 10:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 3 20:14:49 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UW-IT Confluence Wiki is Temporarily Down Message-ID: UW Information Technology has restored access to the UW-IT Confluence Wiki. . A security enhancement was added and you will need to use a UW approved VPN, like Husky OnNet, to access the UW-IT Confluence Wiki from now on. . For information on using Husky OnNet, visit out IT Connect page at [1]https://itconnect.uw.edu/tools-services-support/networks-connectivit y/husky-onnet/ . As a result, this Incident is resolved. UW Connect Ticket: REF0395721 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [3]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/tools-services-support/networks-connectivity/husky-onnet/ 2. https://itconnect.uw.edu/servicestatus/ 3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 16 17:23:23 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Shared Web Hosting slow due to data access performance Message-ID: UW Information Technology is aware of an issue affecting shared web hosting services that began 16:00 on 11/16/23. . Shared Web Hosting is slow or gives "500 error" due to data access performance. UW-IT engineers are aware of the incident and actively responding. . An update will be provided by 8:00 PM, unless more is known sooner. . UW Connect Ticket: REF0430307 Next update: 11/16/2023 08:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 16 20:00:04 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: Shared Web Hosting slow due to data access performance Message-ID: UW-IT engineers have made changes that we think have resolved the issue affecting shared web hosting services that began 16:00 on 11/16/23. We will continue to monitor the issue this evening. We will update again at 9:00 AM after we have seen system stability under normal daytime load. . An update will be provided by 9:00 AM 11/17 unless more is known sooner. . UW Connect Ticket: REF0430307 Next update: 11/17/2023 09:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 17 09:01:04 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: Shared Web Hosting slow due to data access performance Message-ID: UW Information Technology has resolved the issue relating to affecting shared web hosting services that began 16:00 on 11/16/23. . A solution was established which has been tested and confirmed. As a result, the Incident is resolved. . UW Connect Ticket: REF0430307 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Nov 20 15:20:09 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 15:00 on 11/20/23. . UWHIRES is currently undergoing maintenance and is unavailable. UW-IT is aware of the incident and Engineers are working with UWHR on a resolution. . Next update will be provided at 17:15, unless a solution is found sooner. . If you have an urgent issue you may contact the UWHIRES system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 Next update: 11/20/2023 05:15 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Nov 20 17:19:03 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UW Hires that began at approximately 15:00 on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 8:30AM, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 Next update: 11/21/2023 08:30 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Nov 21 08:53:49 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UW Hires that began at approximately 15:00 on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 (noon) on 11/22, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 Next update: 11/22/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Wed Nov 22 12:14:32 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/23, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 Next update: 11/23/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Thu Nov 23 11:59:05 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/24, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. UW Connect Ticket: REF0435757 Next update: 11/24/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Fri Nov 24 11:56:19 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/25, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. UW Connect Ticket: REF0435757 Next update: 11/25/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sat Nov 25 11:54:18 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/26, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. UW Connect Ticket: REF0435757 Next update: 11/26/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Sun Nov 26 12:00:03 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/27, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. UW Connect Ticket: REF0435757 Next update: 11/27/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Mon Nov 27 13:03:27 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UPDATE: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UW Information Technology is aware of an issue affecting UWHIRES that began at approximately 3:00 pm on 11/20/23. . UWHIRES is continuing to undergo maintenance and is unavailable. UW-IT is aware of the incident and Engineers will continue to work with UWHR on a resolution. . Next update will be provided at 12:00 pm (noon) on 11/28, unless a solution is found sooner. . If you have an urgent issue you may contact the system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 Next update: 11/28/2023 12:00 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Nov 28 12:28:16 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UWHIRES is Currently Unavailable Due to Maintenance Message-ID: UWHR has resolved the issue relating to UWHIRES being unavailable due to maintenance at approximately 15:00 on 11/20/23. . A solution was implemented which has been tested and confirmed. As a result, the Incident is resolved. . If you have any questions or concerns about this incident, you may contact the system team at uwhires@uw.edu. . UW Connect Ticket: REF0435757 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444