From eoutage at u.washington.edu Fri Sep 1 08:44:34 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] Calls to UW phone lines starting with 543 from phones outside the UW phone system were failing Message-ID: UW Information Technology was aware of an issue affecting callers ability to reach UW phone numbers starting with 543 that began 8:00am on 9/1/2023 . Callers attempting to reach numbers starting with 543 had their calls dropped or received a message that their call cannot be completed at this time. UW-IT Telecom engineers were aware of the incident and actively engaged the vendor and have resolved the issue. . Calls from UW phones to 543 numbers worked as expected at that time. . No further update will be provided. . UW Connect Ticket: REF0273025 Next update: 09/01/2023 09:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Wed Sep 20 10:58:21 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] THIS IS A TEST OF THE EOUTAGE SYSTEM Message-ID: This is an annual test of the UW-IT eOutage notification tool. . This is only a test. No response is necessary. . There will be an additional follow-up resolution message when testing is complete. . UW Connect Ticket: REF1234567 Next update: 09/20/2023 11:00 am For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Wed Sep 20 11:01:52 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: THIS IS A TEST OF THE EOUTAGE SYSTEM Message-ID: UW-IT has successfully completed testing of the eOutage notification tool. . This concludes the test. . There will be no additional follow-up. . UW Connect Ticket: REF1234567 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Sep 26 21:45:26 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] UWTC Data Center Instability Message-ID: UW Information Technology is aware of an issue affecting network services at the UW Tower Datacenter that began at approximately 06:00PM on 09/26/2023. . A full UW-IT engineering team is engaged and actively working on a resolution. We expect to stabilize services by 11:00PM at the latest. . UW-IT will continue outage updates every 30 minutes until the issue is resolved . UW Connect Ticket: REF0316848 Next update: 09/26/2023 11:45 pm For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444 From eoutage at u.washington.edu Tue Sep 26 22:23:00 2023 From: eoutage at u.washington.edu (UW Information Technology's email notification service regarding widespread outages) Date: Thu Mar 7 21:54:55 2024 Subject: [eOutage] RESOLVED: UWTC Data Center Instability Message-ID: UW Information Technology has resolved the network instability seen earlier this evening at our UW Tower Datacenter. All services were restored at approximately 09:45PM . A root cause was identified and a solution was tested and confirmed. As a result, the Incident is resolved. UW Connect Ticket: REF0316848 UW-IT will provide no further updates for this incident. For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: [1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243. Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use [2]Submit an Incident Report. This message is also being sent to the internal UW-IT outage email list. References 1. https://itconnect.uw.edu/servicestatus/ 2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444