<html><body> UW Information Technology encountered an issue affecting Mailman email delivery that began around 10:00 am Wednesday March 6th until around 12:30 pm Thursday March 7th. <br />
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Additionally, UW Information Technology encountered an issue affecting email delivery to help@uw.edu that began around 10:00 am Wednesday March 6th until 7:00 pm the same day. <br />
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When migrating one of our internal mail servers, some settings did not carry over properly, resulting in about a 50% chance of mailman messages being dropped without delivery. Another result of this was a shorter outage of about 50% of emails going to help@uw.edu being dropped without re-delivery. <br />
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If you didn't receive a confirmation from a message sent to help@uw.edu you may need to resend your email. Messages sent via Mailman during those times were dropped without an error message to the sender, and they will need to be resent.<br />
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UW-IT Engineers have resolved both of these incidents and no further updates will be provided at this time.<br />
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UW Connect Ticket: REF0612849<br />
Next update: 03/08/2024 05:00 pm<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>