<html><body> UW Information Technology is aware of an issue that is causing changes to email forwarding to not fully propagate within Proofpoint. This is resulting in some mail going to the old destinations and some going to the new destinations. <br />
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The Proofpoint vendor has implemented a fix that appears to address the issue. Users are reporting successful changes; however, there may still be intermittent, longer than normal delays with new forwarding changes, including additions for new users.<br />
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UW-IT engineers and Proofpoint are continuing work to identify the problem and implement a permanent fix. <br />
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The next update will be provided at 12:00 pm on Tuesday 4/30/2024 unless more is known earlier.<br />
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UW Connect Ticket: REF0696920<br />
Next update: 04/30/2024 12:00 pm<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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