<html><body> UW Information Technology is aware of an issue impacting email services. We understand that service disruptions can cause impacts to our customers and appreciate your patience while engineers actively work to resolve this issue. <br />
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We have engaged our vendor who is actively investigating. No estimated restoration time is available currently and UW-IT is verifying a workaround. This workaround appears to have caused a delay in receiving and sending emails.<br />
Note: Between 8PM. Monday, 08/19/2024 and 2AM, Tuesday, 08/20/2024, emails may have been lost and not recoverable. <br />
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Known Impacted Service(s): UW Email<br />
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Service Disruption Start Time: approximately 8PM PST on Monday, 08/19/2024<br />
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Known Impacted Functions: Currently, UW email is severely delayed for all inbound and outbound emails<br />
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Known Impacted Customers & Business Partners: Individuals with UW email services.<br />
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Next Scheduled Update: 8:30AM PST on Tuesday 08/20/2024<br />
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UW Connect Ticket: REF0926336<br />
Next update: 08/20/2024 08:30 am<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>