<html><body> UW Information Technology is aware of an issue impacting one or more services. We understand that service disruptions can cause impacts to our customers and appreciate your patience while engineers actively work to resolve this issue. <br />
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Known Impacted Service(s): U Drive<br />
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Service Disruption Start Time: Approximately 7:30 AM, 08/26/24<br />
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Known Impacted Functions: Users are experiencing problems connecting to the udrive.uw.edu<br />
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Known Impacted Customers & Business Partners: Some but not all users of the U Drive service<br />
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Notes: We have seen reports that indicate that some systems have cached an old address/path to the U Drive, and are not using the correct address. As a temporary workaround, you can use a different address.<br />
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The current mapping of the UDrive is done via this URL:<br />
\udrive.uw.edu<UWNETID><br />
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Please attempt to map the UDrive using this URL:<br />
\udrive.uw.edu.<UWNETID><br />
(Note the addition of a '.' character after 'edu'<br />
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You can see more detailed mounting instructions (but only referencing the main URL) on this page: <br />
<a href="https://itconnect.uw.edu/tools-services-support/storage-hosting/u-drive-central-file-storage-for-users/">https://itconnect.uw.edu/tools-services-support/storage-hosting/u-drive-central-file-storage-for-users/</a>#smb<br />
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Next Scheduled Update: 04:30 PM, 08/27/24 or until more information is provided by UW-IT engineers.<br />
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UW Connect Ticket: REF0936633<br />
Next update: 08/27/2024 04:30 pm<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>