<html><body> UW Information Technology is aware of a UW Email issue affecting users with some UW Email being rejected as "User Unknown" that began in the PM of 09/14/24.<br />
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UW-IT Engineers are validating a fix provided by our Email processing vendor and continue to have a workaround in-place. The Email workaround appears to generally be processing UW Email normally, with minor delays for some messages.<br />
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Updates will be provided as information becomes available.<br />
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If you are experiencing this UW Email issue, please contact the UW-IT Service Center.<br />
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UW Information Technology<br />
help@uw.edu<br />
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Next update: 09/16/2024 09:00am<br />
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UW Connect Ticket: REF0971697<br />
Next update: 09/16/2024 09:00 am<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>