<html><body> UW Information Technology is continuing to monitor an issue impacting one or more services. Thank you for your patience while engineers are actively working to resolve this issue. <br />
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Known Impacted Service(s): Email sent to @uw.edu addresses <br />
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Service Disruption Start Time: In the evening of 9/14/24<br />
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Known Impacted Functions: Some users were reporting email bounceback errors 'reason: 550 5.1.1 User Unknown" when sending email to @uw.edu addresses.<br />
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Known Impacted Customers & Business Partners: Some @uw.edu email recipients.<br />
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Estimated Time of Resolution: UW-IT Engineers have put a workaround in place and email appears to be processing normally, with minor delays for some messages. UW-IT engineers are continuing to actively monitor for confirmed stability. <br />
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Next Scheduled Update: 9/17/24 at 9:00am, unless more is known sooner<br />
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UW Connect Ticket: REF0971697<br />
Next update: 09/17/2024 09:00 am<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>