<html><body> UW Information Technology is aware of an issue impacting one or more services. We understand that service disruptions can cause impacts to our customers and appreciate your patience while engineers actively work to resolve this issue. <br />
<br />
UW-IT Email engineers and ProofPoint are tracking an issue causing email delays due to a fiber cut in the Bay Area impacting networking traffic to and from ProofPoint. <br />
<br />
It is recommended that at this time, you use alternate communication methods for urgent needs. <br />
<br />
Known Impacted Service(s): Email Infrastructure<br />
<br />
Service Disruption Start Time: Approximately 9am on 10/2024<br />
<br />
Known Impacted Functions: Impacting a subset of email for "everyone". Some mail is getting through is delivery as expected, others are seeing delays.<br />
<br />
Known Impacted Customers & Business Partners: Users of UW email services<br />
<br />
Next Scheduled Update: 8:30am on 10/23/24, unless more is known sooner<br />
<br />
<br />
UW Connect Ticket: REF1041058<br />
Next update: 10/23/2024 08:30 am<br />
<br />
For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
<br />
Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
<br />
This message is also being sent to the internal UW-IT outage email list.</body></html>