<html><body> This message is being sent at 9:30am, 12/12/24 <br />
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UW Information Technology is aware of an issue impacting one or more services. We understand that service disruptions can cause impacts to our customers and appreciate your patience while engineers actively work to resolve this issue. <br />
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Known Impacted Service(s): UW Connect (Service Now) <br />
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Service Disruption Start Time: 12/11/24 - 09:30 PM <br />
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Known Impacted Functions: Impacts include but are not limited to delay in opening request and incident records, missing fields in dark assignment groups, unable to child incident records, unable to search for some records. <br />
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Known Impacted Customers & Business Partners: UW Connect users <br />
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Next Scheduled Update: 12/12/24 - 11:30 AM <br />
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UW Connect Ticket: REF1131183<br />
Next update: 12/12/2024 11:30 am<br />
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For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: <a href="https://itconnect.uw.edu/servicestatus/">https://itconnect.uw.edu/servicestatus/</a> or call 1-866-368-8243.<br />
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Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use <a href='https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report</a>.</body></html><html><body> <br />
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This message is also being sent to the internal UW-IT outage email list.</body></html>