[eOutage] Calls to UW phone lines starting with 543 from phones outside the UW phone system were failing

UW Information Technology's email notification service regarding widespread outages eoutage at u.washington.edu
Fri Sep 1 08:44:34 PDT 2023

UW Information Technology was aware of an issue affecting callers
ability to reach UW phone numbers starting with 543 that began 8:00am
on 9/1/2023
Callers attempting to reach numbers starting with 543 had their calls
dropped or received a message that their call cannot be completed at
this time. UW-IT Telecom engineers were aware of the incident and
actively engaged the vendor and have resolved the issue.
Calls from UW phones to 543 numbers worked as expected at that time.
No further update will be provided.
UW Connect Ticket: REF0273025
Next update: 09/01/2023 09:00 am
For accurate and up-to-date information related to system incidents,
visit the UW-IT Service Status web page on IT Connect:
[1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
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This message is also being sent to the internal UW-IT outage email


1. https://itconnect.uw.edu/servicestatus/
2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444

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