[athen] Procedural Docs

[Stewart, Ron]

Anyone willing to share your procedural documents, I am really looking
for problem escalation procedures. Or in other words what formal
guidelines your institution uses when things do not go the way you think
they should.

Ron  

~~~~~~~~~~~~~~~~~~~~~~~~~
Ron Stewart, Director
Technology Access Program
Information Services
Oregon State University
109 Kidder Hall
Corvallis, Oregon  97331
Phone: 1.541.737.7307
Fax:   1.541.737.2159
E-mail: Ron.Stewart at oregonstate.edu
WWW: http://tap.oregonstate.edu


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