[Athen] Questions regarding post-secondary institution captioningprograms

Jean Wells jean.wells at csueastbay.edu
Thu Oct 18 08:03:41 PDT 2007

We have tried several options at CSU East Bay... doing captions inhouse,
transcripts overseas, doing part of the process in house and we have finally
decided that outsourcing the entire operation to Automatic Sync
(automaticsync.com) is the best overall solution. The provide a complete
serve at $211 a video hour. You send in the VHS and in 2 weeks they return a
captioned DVD. We are just beginning to use their services and the jury is
still out. The captions are really English subtitles but no one has
complained about that. There is no way this process can be completed inhouse
for less than what they are charging. They are a great company to work with.

Hope this helps.


From: athen-bounces at athenpro.org on behalf of Christopher Kinney
Sent: Thu 10/18/2007 7:08 AM
To: athen at athenpro.org
Subject: [Athen] Questions regarding post-secondary institution

I'm been charged to investigate the feasibility of setting up captioning
services at Georgia Perimeter College. To be honest I'm not having much luck.
I have contacted a number of schools and other sources and have received no
answers as to how other schools are doing this. Basically the responses I
have heard is that there is technology out there to caption materials. That's
great, there are also components that I can use to build a rocket. However if
you put all of those components in front of me, I wouldn't know what to do
with them. So my questions are to anyone who works at a post-secondary
institution that runs a media caption program for Deaf/HoH.

My questions regarding setting up a captioning program are:

* Who is the entity that produces the captioning?

* Organizationally under which university/college department's) is the entity
located, funded, and managed?

* What are the most cost-effective hardware/software used? How much resources
are needed and what are the operational costs?

* How much staff is employed?

* What are the pre-requisite skill sets, and qualifications that are needed?

* What are the policies and procedures that start from the request for
captioned material, to production, to delivery of the final product?

My last question. Does anyone have any information on other post-secondary
institutions that have an in-house program? Any information would be greatly


Christopher Kinney
Assistive Technology Coordinator
Center for Disability Services
Georgia Perimeter College
555 N. Indian Creek Drive
Clarkston GA 30021

TEL: 678-891-3385
FAX: 404-298-3830

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