[Athen] "walk-in" terminology

[Kathleen Cahill]

We use the term "Walk-in" in our descriptions of how customers come to 
us.  Many schedule appointments but in the "I need it now" mentality 
that is MIT (and many other schools, I am sure), we have many 
unscheduled walk-ins. 

Kathy

Howard Kramer wrote:

>

> Here's another question for the oracle known as ATHEN. I was asked by 

> another department on campus if the term "walk-in" which refers to an 

> individual requesting services in-person at the library without an 

> appointment, is offensive.

>

>  

>

> Is this considered poor terminology because of the reference to the 

> physical act of walking? I would think this is okay but thought I'd 

> get the opinion of others.

>

>  

>

> Thanks,

>

> Howard

>

>  

>

> Howard Kramer

> Assistive Technology Lab Coordinator

> AT Conference Coordinator

> Disability Services

> CU-Boulder, 107 UCB

> Boulder, Co  80309

> 303-492-8672

>

>  

>

> ------------------------------------------------------------------------

>

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>   


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