[Athen] DNS 8 problem

[Robert Beach]

Hi all,

I'm having an issue with Dragon NaturallySpeaking 8 that I and the dealer cannot seem to fix.  Unfortunately, the manufacturer just tells the dealer, "It shouldn't be doing that."

I install under the administrator account and everything works fine.  I can log in under a different administrator level account and everything still works.  However, when I log in under a student account (limited), DNS goes nuts.  I get 5 different messages relating to invalid serial number and initialization errors, DNS will not stop trying to load which means the errors continue, and I have to shut down the computer to stop the loop.  DNS shouldn't be trying to load automatically, but it does.

I've gone in to the security tab of the Dragon folder and gave full control to everyone and users, but that doesn't fix the problem.  This same thing is happening on three different Dell computers with 2 different copies of the software.  The computers are running on Server 2003, but were previously running on Novell and having the same problem.  The software is not a network version but is installed on the local machine.

Anybody got any ideas?  Any help will be appreciated!  Thanks.



Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone:  (913) 288-7671
Fax: (913) 288-7678
E-mail:  rbeach at kckcc.edu